Reviews
Customer
Came into dream cars to buy a new truck mike walls was our salesman j He was very informative and awesome to work with..o would highly recommend..dream cars... Ask for Mike Walls
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review, Shannon! We appreciate you and look forward to working with you again at some point in the future!
Extremely Happy/ Saleman Andrew Nell.
I bought a new vehicle on 1/12/2017 and couldn't be happier with my vehicle and the service I received. I went in and with Andrew and he gave me his undivided attention from start to finish within what I could put down and where I needed my payments to be. He was very courteous and professional as well as everyone else I spoke to from Bailey on my initial contact, to Andrew my salesman to Cory the finance officer. Extremely happy and will come back again. I highly recommend Dream Cars of Austin and sales rep Andrew Nell.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Dorinda. Sincerest thanks for your valued business. Look forward to working with you again soon!
We're Approved!
I went to dream cars cedar park and I loved their service. My salesman Mike Walls is a very nice, patient and knowledgeable person. We told him what vehicle we needed and the monthly payments we wanted and he came thru perfectly. He was very knowledgeable with all the cars I had questions with. I highly recommend Dream Cars Cedar Park! Ask for Mike Walls, you won't be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Myra, thanks for giving us the opportunity to serve you. We greatly value your business.
Mike Walls
Mike fought tooth and nail for us, and got us in a nice ride.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review! We appreciate your business and your feedback. Please let us know if you have any questions!
John Garrett
We were in the market of car shopping for a couple of months! My boyfriend was on the internet and Dream Cars popped up, we took the drive to Cedar Park and meet with John Garrett! He greeted us with a smile and was very helpful in getting us what we wanted! He was very energetic and never gave up! I drove off with my Dream Car and I'm very pleased? John Garrett is an Amazing and Awesome person and I would work with him again and I would recommend my Family and Friends? Thank you John and keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mary, we're glad you found us and decided to give us an opportunity to earn your business! Look forward to working with you again in the future!
Dream Cars Rocks
Most dealerships seem to ignore you after signing on the dotted line. I just got a very nice follow up call from Dustin this morning. He gave me some wonderful advice on possible refinancing as I had questions. I love my Encore, but rest assured I will return to Dream Cars in Cedar Park next time I am looking for another vehicle.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review! We appreciate the confidence you placed in us.
easy to work with
I bought a 2011 dodge nitro from them in 2013. It was done with terms that were easy to deal with. I paid for the extended warranty and Dec 5 had a problem with the brake caliper they took care of it the same day, i went ahead and paid $45 bucks for new brake pads and i got a new brake job and everything else for FREE... I will buy my next car from them !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Truly amazing place!
The radio and TV ads are quirky and corny, but the message is lived by the team at this dealership. They truly ARE for the people! Bought by car and it had a minor problem and even though they close service at 6pm, they stayed, received my car, out me in a loaner while my car stayed for repair and when it wasn't ready, they put me in another fantastic loaner as the one they gave me was sold! Talk about customer service! Most dealerships handle their customers with a "buyer beware" attitude. Not here! I'm going back when I'm ready to upgrade and will recommend this dealership to all my friends! Manny, DJ, Jay, Tim, Jim and Mike, you guys rock!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worst Business in Central Texas
This Car Dealer and the whole crew are liars , this people telling you that they have many Financial companis and Banks when is no truth ,The only bank they used is Capital One. Why this people liars to the customers like that . i have the proof .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mr Jimenez, We are sorry you did not have a great experience with us. It sounds like we didn't do a good job of letting you know how we were working on your financing. We do use Capital One, but we also finance with about 10 other banks/finance companies on a monthly basis. If there is anything we can do, please contact Libby in our Customer Care Dept at 512-766-0866. Thanks, -Scott
Not what was offered...
Went in because I heard on Pandora that they would give me $4000 over value for my trade in NOT TRUE by the time they were done they were only going to give me maybe $1000 they said for my '01 Ford Explorer Sport and they tried to convince to to buy a vehicle I didn't want and that I should pay way more a month than I told them I could afford I told them I would like my payment to be around $300-$400 they tried to say it would be to my benifit to pay more like $600 ummm NO only went in because of the add now just saving for a year then taking my money somewhere else.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase