[{"id":474347,"personPtyId":38025234,"firstName":"Chad","lastName":"Donaldson","titleText":"Sales Associate - Pelham","shortBioText":"","emailTxt":"chad@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/e02c3df6d8b4.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1513810026","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":33437,"personPtyId":31121381,"firstName":"Chris","lastName":"Griffitts","titleText":"Senior Sales Associate - Pelham","emailTxt":"chrisg@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/users/driversway/307cf4d6-849f-4f2d-b8ce-d2ed49dc970c.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":33434,"personPtyId":31121371,"firstName":"Kirk","lastName":"Sterley","titleText":"Senior Sales Associate - Highway 280","shortBioText":"Prior to starting with Driver\u001as way over 15 years ago, I had never considered working in the automobile industry. That changed when a few of my friends and golfing buddies experienced the Driver\u001as way\u001as concept, a concept they had never seen before. Who knew that customers could visit a dealership with friendly, respectful salespeople, who provide answers and assistance with the vehicle buying process? \r\nDriver\u001as way has been my employer ever since, and my customers over all these years tell me that this is the way the vehicle buying process should be. My five children were concerned about the negative reputation of the business but I assured them Driver\u001as way is truly an exception in the automobile industry. For this reason I have been here over 15 years. Come visit me at our Hwy 280 location and I will be happy to assist you with the entire buying process from beginning to end! I can be reached at (205)966-9896 or at kirk@driversway.com.","emailTxt":"Kirk@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/9a4ff8e2dd74.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"1012521600","industryStartDtUtc":"1012521600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":32705,"personPtyId":31125808,"firstName":"Michael","lastName":"Gilliland","titleText":"Sales Manager","shortBioText":"","emailTxt":"michael@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/users/driversway/michael-small.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":45712,"personPtyId":31125488,"firstName":"Brian","lastName":"Weber","titleText":"280 Store Manager","emailTxt":"brian@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"893980800","industryStartDtUtc":"893980800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":408843,"personPtyId":31137893,"firstName":"Daphanie","lastName":"Diaz","titleText":"Sales Associate - Pelham","emailTxt":"daphanie@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/17a41c6f1260.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":219199,"personPtyId":31126690,"firstName":"Daniel","lastName":"Sullivan","titleText":"Sales Associate - Pelham","emailTxt":"daniel@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":50,"imageUrl":"https://cdn-user.dealerrater.com/images/c97f0559a973.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"1375315200","industryStartDtUtc":"1375315200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":32693,"personPtyId":31125948,"firstName":"Allen","lastName":"Jones","titleText":"Sales Manager - Pelham","emailTxt":"ajones@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/users/driversway/3e28990b-11ae-49d0-bf1d-b291228afeec.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":33404,"personPtyId":31121378,"firstName":"Joe","lastName":"Gilliland","titleText":"Customer Service Manager","emailTxt":"joe@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/users/driversway/joe.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"865123200","industryStartDtUtc":"801964800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":408847,"personPtyId":31138718,"firstName":"Brant","lastName":"Langford","titleText":"Sales Associate - Pelham","emailTxt":"brant@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/260fb0192f42.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":313891,"personPtyId":31127713,"firstName":"Ryan","lastName":"Lynn","titleText":"Senior Sales Associate - Pelham","emailTxt":"ryan@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/ed03e8658d41.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"1264982400","industryStartDtUtc":"1264982400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":32629,"personPtyId":31125910,"firstName":"Business","lastName":"Development","titleText":"Internet Department","shortBioText":"Summer, Jesie, and Anthony are here to meet your internet needs. We answer your emails and phone calls, and we are happy to help you!","emailTxt":"Sales@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/ec273fe34ff0.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":453836,"firstName":"Joe","lastName":"Coogan","titleText":"Senior Sales Associate - Highway 280","emailTxt":"jcoogan@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/1d03f36f774a.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":408850,"personPtyId":31138722,"firstName":"Mark","lastName":"Higgins","titleText":"Sales Associate - Pelham","emailTxt":"mark@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/1b2c7b406453.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":219198,"personPtyId":31126531,"firstName":"Tim","lastName":"Shaw","titleText":"Sales Associate - Pelham","emailTxt":"tim@driversway.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/7476a65ef2e9.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":432819,"personPtyId":32060021,"firstName":"Daniel","lastName":"Watson","titleText":"Sales Associate - Hwy 280","shortBioText":"","emailTxt":"watson@driversway.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/ef6e495159ce.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":32700,"personPtyId":31125950,"firstName":"Dawn","lastName":"Calvert","titleText":"General Sales Manager","emailTxt":"dawn@driversway.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/d6b761a7fa46.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":264758,"personPtyId":31126738,"firstName":"Heather","lastName":"Carter","titleText":"Senior Sale Associate - Pelham","emailTxt":"heather@driversway.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/9f159d76e92c.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"1091318400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":313888,"personPtyId":31127711,"firstName":"Grant","lastName":"Montgomery","titleText":"Sales Associate - Pelham","emailTxt":"grant@driversway.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/e8cf4eb12526.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":32694,"personPtyId":31125806,"firstName":"Bruno","lastName":"Riechert","titleText":"Senior Sales Associate - Pelham","shortBioText":"My name is Bruno Riechert and I have been helping guest buy a vehicle for 8 years now. I am here to help with the sometimes engaging car buying process. Our system of no haggle and no pressure gives our guest a hassle free buying experience. Please feel free to ask for me when shopping for a vehicle. Sincerely , Bruno Riechert","emailTxt":"bruno@driversway.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":69,"imageUrl":"https://cdn-user.dealerrater.com/images/users/driversway/5e480b12-ac4d-4b5d-8782-ea14780fffab.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"1214870400","industryStartDtUtc":"1214870400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":264755,"personPtyId":31126912,"firstName":"Terence","lastName":"Corprew","titleText":"Sale Associate - Pelham","emailTxt":"terence@driversway.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/88346f51e0ba.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"1393632000","industryStartDtUtc":"1022889600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":33405,"firstName":"Don","lastName":"Amick","titleText":"Customer Service Manager","shortBioText":"","emailTxt":"damick@driversway.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/users/driversway/don.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":32706,"personPtyId":31125955,"firstName":"Mike","lastName":"Neel","titleText":"Senior Sales Associate - Pelham","emailTxt":"mike@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/users/driversway/defc1dac-382e-4efb-a5cc-d5fc264d9e00.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"1264982400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":313890,"personPtyId":31127558,"firstName":"Marshall","lastName":"Glenn","titleText":"Sales Associate - Pelham","emailTxt":"marshall@driversway.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/b695e4c02c14.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"1446336000","industryStartDtUtc":"1446336000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":219197,"firstName":"Matt","lastName":"Veitch","titleText":"Sales Associate - Highway 280","emailTxt":"matt@driversway.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/fc9a6dd83812.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":219200,"personPtyId":31126533,"firstName":"Kevin","lastName":"Walker","titleText":"Sales Manager - 280","emailTxt":"kwalker@driversway.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/243cef40907c.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"1007164800","industryStartDtUtc":"1007164800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":32707,"firstName":"Ryan","lastName":"Hanks","titleText":"Buyer Assistant","emailTxt":"rhanks@driversway.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/users/driversway/ryan-h-small.jpg","drDealerId":37575,"certifiedEmployee":false},{"id":33430,"firstName":"Lance","lastName":"Keener","titleText":"Finance Manager","emailTxt":"lance@driversway.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/5c7fcedcb54c.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":45713,"firstName":"Steve","lastName":"Kelly","titleText":"Finance Manager","emailTxt":"steve@driversway.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/fb7ce32237b7.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":408846,"personPtyId":31138314,"firstName":"Adam","lastName":"Negron","titleText":"Sales Associate - Pelham","emailTxt":"adam@driversway.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/1eac7c3b884d.jpg","drDealerId":37575,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":474348,"personPtyId":40030187,"firstName":"Frank","lastName":"Warren","titleText":"Sales Associate - Pelham","emailTxt":"frank@driversway.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37575,"dealerEmpStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 10:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Driver's Way Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 8:00 PM

Saturday

10:00 AM - 7:00 PM

Sunday

1:00 PM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2005

Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Here at Driver's Way we believe our customers are the most important part of our business. We believe we should treat them the way we want to be treated.

...



Therefore, we will endeavor 100% of the time to satisfy our customers' needs. We will maintain the highest levels of integrity and professionalism in every area of our business. That is our customers' right to expect and our privilege to provide.

Thank you for considering Driver's Way for your next vehicle purchase.

"We Will Buy Your Car!"

Reviews

4.9 out of 5 4.9
1326 lifetime reviews. Includes reviews of Driver's Way from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 15, 2018

    Chad was beyond excellent! Took the time to search for the car that was just right for me! Helped in every way he could! Glad he sold me my very first... car!

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chad Donaldson

    Sales Associate - Pelham

    (5.0) 25 reviews

  • 5.0 out of 5
    October 14, 2018

    I walk in to driver way to see about getting a used car that I thought I had found through kelly blue book. I was greeted by Chad Donaldson. Let me first... say I was very nervous because the only cars I ever bought was through a family member so already I don’t trust him because I alway feel like cars salemen are very pushy. Not Chad he made me feel very comfortable right away. Made me feel like it was totally ok if I didn’t purchase a car today. So we went through the process to find the car I was looking for but to no avail we couldn’t find it. Chad was very patient in looking for another car he even let me text my wife to make sure the color car was okay for her. After getting the okay from my wife and because of all the hard work Chad had done and made me feel like I was getting the best possible deal I could not get the the car fast enough. Thanks drivers way and Chad Donaldson for all you did for me on Friday oct 12, 2018. Ps. Chad did such a great job I put him on the task of finding a car for my son who is about to turn 15 next year April.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chad Donaldson

    Sales Associate - Pelham

    (5.0) 25 reviews

  • February 19, 2018

    Just the right salesperson for me (Chad Donaldson)! He listened to what I needed and why, was patient through multiple test drives, and ultimately wound... up suggesting a vehicle that I'd not really considered, but wound up purchasing.

    5.0 out of 5
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    Not Applicable
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    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for such great feedback! Chad is a great Sales Associate and we are pleased he was able to help you find the right vehicle for you!

  • 5.0 out of 5
    October 12, 2018

    everything went well and marshall did a great job! the only improvement might be the detail shop checking the cars a little bit closer! not bad

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marshall Glenn

    Sales Associate - Pelham

    (5.0) 22 reviews

  • 5.0 out of 5
    October 11, 2018

    I never thought I would buy from a no-haggle store. When I tried to haggle, Mark told me there was no need to haggle. The price was fixed and ensures... a good experience for both the buyer and dealer. I remembered thinking—I don’t believe that. However, the car was exceptional and that includes a thorough inspection. I had an issue with the vehicle the second day after driving it 140 miles. The dealership said bring it back, don’t even fill the tank—no questions asked. They even found another vehicle and had it delivered to the Pelham store for when I arrived.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Higgins

    Sales Associate - Pelham

    (5.0) 7 reviews

    Ryan Hanks

    Buyer Assistant

    NOT RATED

  • 5.0 out of 5
    October 9, 2018

    Daphanie was an AMAZING saleswoman. The transaction was the easiest I have ever done. She did not pressure us and was really helpful in making the deal... happen. I would recommend her anyday. Thanks for making this such an easy transaction. Thanks Daphanie for being so great !

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Daphanie Diaz

    Sales Associate - Pelham

    (5.0) 12 reviews

  • 5.0 out of 5
    October 8, 2018

    Kirk Sterley worked very hard with us to get us the best deal for the amount of money we had to spend. We needed a good car but could not spend a lot... of money. He even brought two vehicles from another lot for us to take a look at. He was very personable yet professional as well. We had a good experience.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kirk Sterley

    Senior Sales Associate - Highway 280

    (5.0) 36 reviews

  • 5.0 out of 5
    October 6, 2018

    Terence Corprew delivered an excellent customer experience for me and my wife! We would recommend Terence to any of our friends who are in the market for... a great pre-owned car!

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 25, 2018

    Excellent service in every respect; highly recommend this dealership. Car was immaculate, reps knowledgeable, made what can be a stressful experience into... a positive and productive outcome. Come here FIRST when you need a new car!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Griffitts

    Senior Sales Associate - Pelham

    (5.0) 41 reviews

    Brian Weber

    280 Store Manager

    (5.0) 11 reviews

  • 5.0 out of 5
    September 25, 2018

    Chad was very knowledgeable and pleasant. He was quick to answer any questions or pull up info on other vehicles. Considering we came in to purchase... an SUV and came out with an infinity speaks volumes. In no way were we ever pressured one way or the other. I have already told others about our experience. Chad was the BEST!!!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chad Donaldson

    Sales Associate - Pelham

    (5.0) 25 reviews

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