Driver's Way

We live 2.5 hrs away and work full time. We were in communication all week with them via phone, email, text, and facetime. We showed our proof of funds, and let them know on Friday we would be coming Saturday to buy the car. I reached out to them the night before our trip to them to ensure all was well. They told us they had sold the car we were planning on driving almost 3 hours to pick up the next morning.

My wife and I had a good idea of what we wanted and had credit preapproval before coming to the dealership. We entered and were promptly greeted by Marshall Glenn who was able to let us drive and provided all the information we wanted on the 2 vehicles we were interested. We were there for an hour and left, no hassle. After deciding we returned to the dealership where we were once again able to deal with Marshall. He was able to find us better financing then what we had procured for ourselves and was able to get everything done in a little more than an hour. I have had this process take from 3 – 6 hours in the past and it was refreshing to have it be so straight forward, easy, and fast. The experience was pleasant, brief, and successful.

Buying a car from Driversway could have not been easier. Blake Lynn answered all my questions and the ones I didn't even know to ask. Prices are competitive and lower than most other dealers. It was quick and painless working with Blake. I recommend Driversway to anyone!

Bought several cars at Drivers Way in Pelham Al. They are the easiest people to deal with. Cars are unlocked and you are encouraged to browse. Just simply and easy car buying. They have continuously given me the most trade in value. I have Never dealt with the service department.

I called about a vehicle that was listed as "Coming Soon" and asked the price and said that I was very interested in seeing it. I was told by Anthony that the vehicle was in the body shop and to let them know when I was coming. My husband called the next day and spoke with Bryan. He said we wanted to see the car, but this time was told the vehicle was in the shop and not available. He asked when it would be available and was told either Saturday or Sunday. I called back Friday and this time I was told by Anthony that they had sold the car. I asked how was that possible and was told the person bought it sight unseen. I was never told you could that, but Anthony said he told me that, which was a lie. He was very rude. I decided to go to Kia Riverchase and bought a brand-new vehicle. Driver's Way prices are too high, and they do not treat their potential customers respectfully. Nowadays, you can buy a new car for nearly the same price as a late-model used car and at a much lower interest rate. My recommendation is to go somewhere else!

CT Thomas was an outstanding sales person. Very personable, knowledgeable and and a delight to work with my purchase

TREVOR ! WHAT CAN I SAY ......... THIS WAS A FUN EXPERIENCE L;OVE MY NEW 4RUNNER, YALL GO SEE HIM

I have purchased 5 cars over my lifetime and hands down, Driver's WAY has an excellent selection of cars to choose from and you are allowed to comfortably take a look at vehicles without being harassed or hurried. MARK HIGGINS, has been the BEST at helping me purchase a car ! There was no pressure, he calmly answered ALL of my questions and he didn't treat me according to what I may have "LOOKED LIKE" I could afford. He showed me nothing but respect. Believe me, I tested his patience...LOL. Thanks Mark, for treating me like a HUMANBEING and not like a SALE !

Driver's Way has been preferred dealership for over 20 years now. The entire staff has been extremely helpful in covering our purchase and service needs.

Very good and smooth experience with CT. We had every thing completed in a very short time.