Reviews
Rererepeat customer
Some times you have that feeling that buying a car is akin to getting a root canal. You know it must be done, but you really hate to do it. Well not here at Driver's Way, and not with Matt Veitch. We've been return customers starting back when it was Drivers Mart. The selection and value is without parallel, and Matt is hands-down the best salesman we've ever had here. He doesn't act like the typical sales person, he is more of a cross between Google and Radar O'Reilly. He is quick to answer any questions and show you the product/price/differences/similarities.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is, by far, our most favorite review we've received from a guest. The Radar O'Reilly reference is absolutely priceless! We have passed this on to Matt and his management team and are confident it will make them proud and laugh at the same time. We appreciate your continued business and certainly hope you're enjoying your vehicle!
Ruby Jester
Ruby is an excellent sales lady. She was very helpful and answered my questions in a timely manner. She never gave me the run around and she was always very honest and courteous. She was persistent but never over board to the point of pestering. I had to bring my little girl and she was very sweet to her and made her feel like she was part of the buying process. i would recommend Ruby to anyone for help in buying a car!!!!!!!!!!!!!!!! overall experience with her from 1-10 is an 11. thanks Kim James proud owner of a Nissian 370Z
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! What kind remarks! Thank you for your feedback. We have passed this on to Ruby and her management team. We know they will all be pleased. We appreciate your business and hope you are enjoying your vehicle.
Continuing to set the bar
I have used DW twice for a new used car and have been impressed by the service and experience both times. Tim Shaw was our sales person and he couldn't have been more helpful. He was very patient and knowledgeable, and just a pleasure to work with. Would definitely recommend DW and Tim to anyone - they do an outstanding job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your feedback on Tim and Driver's Way! We have passed this on to Tim and his management team. We appreciate your business and certainly hope you are enjoying your vehicle.
Terrific experience
We had a great experience at Driver's Way. Found a car there via an internet search, not for a particular model but by browsing the brand and price range. We called and arranged for the car to be available for a test drive, and were met by Bruno as we entered the showroom. He was gracious and informative in all he did for us. The car was perfect and he started the purchase process for us, which we completed the next day when, unfortunately, he was not working. Throughout the process, the experience was terrific.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your feedback! We have passed this on to Bruno and his management team. We appreciate your business and hope you are enjoying your vehicle.
Great Service and No pressure to buy
Ruby was a great sales person, no hassle to buy, great experience, and would recommend family and friends. Great place to buy a car. Car was very clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback on your experience with Ruby and Driver's Way. We have passed this on to Ruby and her management team. We know they will be very pleased. We appreciate your business and hope you are enjoying your vehicle.
Great service!
My wife and I actually went to the 280 location and Joe drove us to them Pelham lactation where we purchased our new car. Joe was a great help and salesman. I would recommend Joe to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback on your experience with Joe and Driver's Way! We have passed this on to Joe and his management team and we are confident they'll be very pleased. We appreciate your business and hope you're enjoying your vehicle!
Worth our trip!!
My wife and I drove 2 1/2 hours to Pelham. Everyone was very helpful from our salesman, Allen, to the finance dept. We would definitely recommend Allen and Drivers way to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking time to give us feedback on your experience with Allen and Driver's Way! We are glad you had such a positive experience with us. We have passed this review on to Allen and his management team. We appreciate your business and certainly hope you're enjoying your vehicle.
Great price, excellent service, and professional
I found my experience at Driver's Way to be outstanding. The cars I looked at were in excellent condition. Seats and floor mats were clean and the cars even smelled new!. Before the final "drive off the lot" time arrived, additional attention and clean up took place. The price was comparable to competitors and the service exemplary. Matt Veitch was a wonderful salesperson and representative for Driver's Way. Matt was personable and knowledgeable about the model I was interested in. He went the extra mile by locating the preferred SUV at the 280 store, traveling there with me, and politely answered every question my friends and family asked. During the purchasing process, Matt was efficient and proficient in explaining and completing the required paperwork. He was always available to answer phone calls, found the lowest interest rate available and connected my phone to Bluetooth. I would not hesitate to recommend Matt Veitch and Driver's Way to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback! We have passed this on to Matt and his management team. We appreciate your business and certainly hope you are enjoying your vehicle.
Great Place to Buy a Car
Michelle and I have bought our last three cars from Drivers Way and specifically from Bruno Riechert. We have always been treated fairly and guided by Bruno and we feel very comfortable buying our vehicles from him and Drivers Way. I bought a car for my daughter at Jim Burke at the advise from my dad who "Knew a guy" and it was the worst experience I have had buying a vehicle and we will never go back there. I immediately regretted not going to see Bruno. The Drivers Way service department has always been friendly and always took care of our issue even providing a loaner car when the repair took longer than expected. We will continue to buy vehicles from Bruno and Drivers Way. I don't write reviews but I do feel strongly about this and felt it was important to let people know where they can have a good experience buying a vehicle. Michael & Michelle Williams
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your feedback! We have passed this on to Bruno and his management team. We appreciate your business and certainly hope you are enjoying your vehicle.
Great Customer Service
We have bought 14 or 15 cars over the years from Driver's Way . Dylan Lanier again helped us with our recent purchase. We didn't know exactly the type or make vehicle we wanted. Dylan was very helpful and patient with us. We selected and purchased a very beautiful Honda Accord. However, after getting the vehicle home and driving it around town, it just didn't feel right for us. We came back to Dylan and he patiently helped us try out several more models. With his help we found the perfect fit for us - a Honda CRV. Dylan made the exchange of the two vehicles a very smooth and non-stressful process. We will be back to Driver's Way for our next vehicle purchase. We talk the place up to all our friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback! We have passed this on to Dylan and his management team. We appreciate your business and hope you are enjoying your vehicle!