Skip to main content

Driver's Way

(2,662 reviews)
Visit Driver's Way
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 1:00pm–6:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(205) 419-8528 (205) 419-8528

Reviews

(2,662 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Driver's Way from DealerRater.

Want to share your experience with this dealership?

Write a review

Robert Peterson is the ULTIMATE Sales Associate! From...

Robert Peterson is the ULTIMATE Sales Associate! From start to finish he was SUPERB!!! I would encourage anyone who needs a quality vehicle to seek out Robert! I purchased a 2012 GMC Yukon Denali XL and Robert even included a bright RED BOW for Christmas. That sealed the deal. I am a Robert Peterson and Drivers Way fan for life!! Go Robert! I could stop right there with my accolades, but I won't. Kevin Walker, Asst. Sales Manager, was also Super! He worked to get me the best financing and I have to say it was a GREAT RATE! Robert and Kevin are a SUPER BOWL worthy team! Go Drivers Way Hwy 280!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us feedback about Robert. We're so glad you had a pleasant experience! We really appreciate your business, and we certainly hope you're enjoying your new vehicle!

Drivers Way Pelham and Ryan Lynn are OUTSTANDING! We...

Drivers Way Pelham and Ryan Lynn are OUTSTANDING! We actually traded in a car we purchased from him for this one, and wouldn't shop anywhere else. It means a lot that two years later Ryan remembers what is important to me, and my husband is particularly impressed with the transparency of your pricing and the ability to meet the price point you quote. Thanks Ryan, I LOVE the new car. See you in two years for another!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us feedback about Ryan! We're so glad you had another pleasant experience. We really appreciate your business, and we certainly hope you're enjoying your new vehicle!

Great service

Joe Coogan was a great help to us !! Our schedule was very tight and we were leaving out of town. Joe offered to come to my work place so I could complete the purchase contract. He did so in a timely manner and made the experience wonderful. True customer service which is hard to find these days. Thank you Joe Scott Stearns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We know that life can be busy, so we wanted to tell you that we truly appreciate you taking time out of your day to complete this review! We will inform Joe and his management team of the rating and comments he received from you. Thank you for such a kind review and we appreciate your business!

Came in, knowing basically what I wanted. Steve took a...

Came in, knowing basically what I wanted. Steve took a very hands off approach, allowed my wife and I to test drive the car, and wrapped up paperwork quickly. Great value on car and fair quote on the trade in. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us feedback. We're so glad you had a pleasant experience. We really appreciate your business, and we certainly hope you're enjoying your new vehicle!

Great service!!! Great sales gal, Camara!!!!

This is the first car dealership we have ever enjoyed! We came from Memphis TN area for a specific vehicle we found on line. They knew our situation about getting there before it sold and held it for the next day several times even knowing it wasn't a confirm sale. That's when we knew we had to come here even though it is 3 1/2 hrs away. Then we were blessed to get the sweetest sales girl, Camara. Not only sweet but very thorough, knowledgable, and effecient! She even helped us get a loan for a lot less interest than we had come with. To top it off, the whole process to seal the deal was well under an hour! Or it could have been the great company! I got a car last year and we were there for hours as with other dealers! My relatives are all from AL and I can't quit telling them and everyone else about our awesome experience with Camara and Drivers Way! We will buy our next vehicles with her as we know if they don't have it, they will find it! Thanks Camara for all your help!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to leave us feedback. We're so glad you had a pleasant experience with Camara, especially since you made quite a drive to get here. We really appreciate your business, and we certainly hope you're enjoying your new vehicle!

This was an awesome experience. Mr. Lanier greeted me...

This was an awesome experience. Mr. Lanier greeted me when I walked in . I told him was I was driving, what I wanted to purchase and what I wanted for my vehicle and why. He made it happen. I was in and out in under 2 hours...only because the vehicle I was purchasing was at the other location and being driven to where we where. No haggling, no underhanded dealing. I got the max for my vehicle and a used vehicle, with warranty and insurance. I left with a vehicle that was 6,000.00 less that another dealership wanted for the same type vehicle. He was kind and attentive. The manager was very accommodating as well. I offered to do their next television commercial. It was tress free. Awesome experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us feedback. We're so glad you had a pleasant experience. We really appreciate your business, and we certainly hope you're enjoying your new vehicle!

Dealer response

Thank you so much for taking the time to leave us this review! We're pleased Dylan was so helpful, and we hope you're enjoying your new vehicle. Thank you for your business!

A GREAT EXPERIENCE!!! We went to Driver's Way and met...

A GREAT EXPERIENCE!!! We went to Driver's Way and met Bruno. He was extremely professional, patient and helpful. His knowledge of the inventory was remarkable. We looked at several different vehicles before making our choice. Bruno fully explained every detail and was a tremendous help in our selection. I will utilize Driver's Way again and would recommend Bruno to anyone in the market for a great car purchasing experience without all the scams that is typical at other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us this review! We're pleased Bruno was so helpful, and we hope you're enjoying your new vehicle. Thank you for your business!

Eddie did a great job showing me the Outlander and...

Eddie did a great job showing me the Outlander and comparable SUV's. He understood immediately what type of car I prefer to drive. The 280 Finance Mgr beat rate I had gotten, which was great. They worked with me to give the me car the day I test drove it even though my husband wasn't in town and would be signing the paperwork a few days later. They also worked with the Pehlam store and the local Mitsubishi dealer to get me a free second set of keys. A great experience! This is our 4th purchase from Drivers Way, we love the place!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you kindly for leaving us feedback. We're so glad the Highway 280 store staff were so helpful, and that we could beat that interest rate! We really appreciate your return business, and we hope you're thoroughly enjoying your new vehicle.

I had wonderful service and the most awesome salesman...

I had wonderful service and the most awesome salesman ever. Dylan did everything he could to help me get my dream car and he succeeded!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for reviewing us! We're so glad Dylan was very helpful. We hope you're enjoying your dream car, and we really appreciate your business!

Good Experience

Bruno was most helpful getting me through the experience of trading my car. I love the car I purchased from you and would recommend Driver's Way and Bruno to my friends. Thanks so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No