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Clift Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (479 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (479 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clift Buick GMC from DealerRater.

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New Lease Vehicle

I initially started going to Clift after the way I was treated at another dealership in Clinton. I felt like I was treated like a 'stupid female' at the other location. I have never felt that way at Clift. I've always been treated with respect and have never felt 'taken advantage of'. The Service Dept is one of the primary reasons I decided to get a new vehicle through Clift. Although I had to make a quick decision due to incentives about to expire, I feel like I had accurate information to make an informed decision. I feel confident going forward that the Service Dept will continue to deal with me as they have, and have no doubts that should any questions or concerns about my vehicle arise, I can contact Carl - or any other salesperson at the dealership for answers. There was a lag time in getting my registration transferred over but just a matter of a few days. And I am still waiting to hear from the Service Mgr regarding some pedal extensions that I need to have installed (why extended pedals are no longer an option on most vehicles I don't understand. There are a lot of us short people that don't want to sit close to the steering wheel! haha). But I am confident that will be taken care of soon. I do think my trade-in amount was a bit lower than it could have been - I checked the lot price over the weekend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are happy to hear our team has treated you with great respect and given you confidence in your new vehicle purchase. We look forward to serving you and your family for many years to come!

Fast, easy and unexpected car purchase

I stopped by Clift Buick GMC to0 admire my dream car. I ended up buying 24 hours later. Carl McLaughlin and Mike White were outstanding, no pressure sales tactics. Outstanding experieicne.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank You Janet! Here at Clift we strive to provide an honest and friendly environment and we are glad to hear that Carl and Mike were able to create that for you. We greatly appreciate your business and look forward to serving you and your family for many years to come.

Purchase Buick Lacrosse

It was a no hassle and good experience purchasing a vehicle from Clift Auto. Ben Perez and his team are top-notch professionals and I am fortunate to have worked with them. I recommend this dealer to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You Tim! And thank you for recommending us! We strive to provide our customers with the best car buying experience and we are glad to hear that Ben was able to provide that for you. We greatly appreciate your business and look forward to serving you and your family for many years to come.

Purchased pre-owned vehicle

Ben was very easy to work with. He helped me completely understand the car purchasing process and was able to answer all of my questions as a first time buyer. Ben was also able to answer questions based one personal experiences which was a huge help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You Lillian! We strive to provide our customers with an easy and hassle free car buying experience. We are glad to hear that Ben was able to provide you with all the information you needed as a first time car buyer. We greatly appreciate your business and look forward to serving you and your family for many years to come.

Purchased GMC Acadia

Ben is helpful and not pushy. Offering lots of options to make thing work.;

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You Matt and Mindy! We are thrilled that we were able to provide you with different options and we are glad to hear that Ben was able to help along the way. We greatly appreciate your business and look forward to serving you and your family for many years to come.

Purchased a Buick Verano

Ben Perez and Joe Clift have been great to work with. Knowledgeable on the car easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You Steve! We are glad to hear that Ben and Joe were able to provide you with an easy car buying experience. We greatly appreciate your business and look forward to serving you and your family for many years to come.

Purchased a new GMC truck

Ben has been easy to talk with and not pushy. Knows his stuff and open to questions. This was a fast and great experience for buying a new truck since 14 years. Keep up the good work!!! Facility is very clean and like the ease of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank You Pat! We strive to provide an honest and friendly environment. We are happy to hear that Ben was able to provide a great experience for you. We greatly appreciate your business and look forward to serving you and your family for many years to come.

Excellent service

All the employees are very friendly. Pleasant experience to have any repairs done wether I am dropping odd the vehicle or waiting for it. This alone is why I always purchase my vehicles at Clifts!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are excited to hear you continuously receive a great experience here at Clift. We look forward to serving you and your family for many years to come!

Purchased pre-owned vehicle

Had a great experience with everyone at Clift. Was taken care of by Ben Perez, who handled everything for me with no issues. By far the best and easiest time I have ever had purchasing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Ben. We are happy to hear that Ben was able to make your purchasing experience easy and hassle free. We greatly appreciate your business and look forward to serving you and your family for many years to come.

purchased New Terrain

I had an enjoyable experience Ben Perez was my salesperson. I would recommend Ben and the dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to hear Ben made your experience at Clift Buick GMC a positive one! We look forward to serving you in the future!