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Mall of Georgia Ford

(4,526 reviews)
Visit Mall of Georgia Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday 12:00pm–6:00pm Closed

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New (678) 392-1811 (678) 392-1811
Used (678) 268-6203 (678) 268-6203
Service (678) 394-0762 (678) 394-0762

Inventory

See all 466 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2009.
Atlanta Ford shoppers and drivers agree: As Gwinnett County's oldest operating Ford dealership Mall of Georgia Ford knows a thing or two about helping customers find the right Ford cars trucks and SUVs at the right price. After all these years our mission remains the same: we want to continue to be North Georgia's premier Ford dealership by building relationships with our customers that last a lifetime. We set ourselves apart with Master Certified Ford sales professionals and highly trained Ford auto repair specialists whose job is to deliver quality products and repairs at an affordable price.
Gwinnett's Oldest Operating Ford Dealership!

Service center

Phone number (678) 394-0762

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(4,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mall of Georgia Ford from DealerRater.

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Took truck to get serviced brakes, oil change, and

Took truck to get serviced brakes, oil change, and throttle body cleaning. Brakes were squeaking and are still squeaking . Main thing was to service brakes . Advisor said they were good . Have warranty on brakes there . What do y’all do there ?

Took truck to get serviced brakes, oil change, and

Took truck to get serviced brakes, oil change, and throttle body cleaning. Brakes were squeaking and are still squeaking . Main thing was to service brakes . Advisor said they were good . Have warranty on brakes there . What do y’all do there ?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Fantastic very easy drop off Fantastic very easy drop off

Fantastic very easy drop off Fantastic very easy drop off and pick up experience Fantastic very easy drop off and pick up experience thanks

Fantastic very easy drop off Fantastic very easy drop off

Fantastic very easy drop off Fantastic very easy drop off and pick up experience Fantastic very easy drop off and pick up experience thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Seemed like there was a rush to make the sale, then

Seemed like there was a rush to make the sale, then afterwards not much help with issues. Mainly a small scratch on my infotainment screen that apparently since it was a demo with 3,000 miles, oh well.

Seemed like there was a rush to make the sale, then

Seemed like there was a rush to make the sale, then afterwards not much help with issues. Mainly a small scratch on my infotainment screen that apparently since it was a demo with 3,000 miles, oh well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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It was great.

It was great. Brain is solid. Always comes through to get the job done. Thank you

It was great.

It was great. Brain is solid. Always comes through to get the job done. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Simply perfect great service Mr Montoya went out of his

Simply perfect great service Mr Montoya went out of his way to ensure that I was happy

Simply perfect great service Mr Montoya went out of his

Simply perfect great service Mr Montoya went out of his way to ensure that I was happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Easy and quick.

Easy and quick. No complications. Kind and intelligent service. Comfortable waiting area. Staff was welcoming

Easy and quick.

Easy and quick. No complications. Kind and intelligent service. Comfortable waiting area. Staff was welcoming

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They had my car for almost a week when I was told it was

They had my car for almost a week when I was told it was going to be a two-day wait because only one person was qualified enough to fix the specific problem I had with my car. Then, the part that was needed to complete the fix had to be ordered, so I had to take it back to them for another three days. Such an unnecessary hassle. Also, whenever I called my specific worker was always on some sort of lunch break or test drive.

They had my car for almost a week when I was told it was

They had my car for almost a week when I was told it was going to be a two-day wait because only one person was qualified enough to fix the specific problem I had with my car. Then, the part that was needed to complete the fix had to be ordered, so I had to take it back to them for another three days. Such an unnecessary hassle. Also, whenever I called my specific worker was always on some sort of lunch break or test drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Had no point if contact while there Denied loaner car

Had no point if contact while there Denied loaner car when called about recall issue

Had no point if contact while there Denied loaner car

Had no point if contact while there Denied loaner car when called about recall issue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Amazing They are the best in town, great work.

Amazing They are the best in town, great work. They know , what they are doing

Amazing They are the best in town, great work.

Amazing They are the best in town, great work. They know , what they are doing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Amazing They are the best in town, great work.

Amazing They are the best in town, great work. They know , what they are doing

Amazing They are the best in town, great work.

Amazing They are the best in town, great work. They know , what they are doing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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