Reviews
Write a reviewBUY A CAR SOMEWHERE ELSE
Do not buy anything from them!! The first day we brought the car the check engine light came on. They were closed by the time we got off from work. We call the next day and took the care in and was told we needed to buy premium gas and get a tune up. They reset the check engine light it came back on the same day. We put in premium gas and received a turn up the very next day. Light came back on we were told it was the Catalytic converter. Call Beach Blvd. Automotive to tell them light was back on they said it would take about 2 weeks before they could get us in. They said it was the Catalytic converter and we would have to pay 50% of the cost to fix. Then we made a payment and didn't pay attention to the receipt until we got home. Called back to try and get someone to explain the charges. After a week of no calls back, their system being down and Julie was not available. I was told by Maria that I would have to make an appointment with the Finance or General Manager for an explanation of their invoice. I told her it was a simple question needed to understand why the numbers were different. She was a little short with me and said she would call me back on Tuesday or Wednesday with appointment information today is Friday. How could the billing/collection/accounting people not know how to explain their invoice? They sell cars 7 days a week and you mean to tell me management is not there? I hope people will read this review and not get caught in this mess!!
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Not even your hated enemy should you send here.
Let's see. Salesman lied about car condition. Lied about having to get life insurance. Lied about everything. Claimed brakes etc was done. Nothing. They sold my account to some company without notifying me. Then get this. They never paid the company any money I paid them previously (I had ALWAYS over payed). So my credit went down by 80 odd points. I called, went down there, emailed. It got to the point the company they sold it to realized they were LYING, and actually helped me to fight them. I ended up writing a letter to the state, after which point the owner had the GALL to call me to say why didn't I try to work it out without getting the govt. involved. After 8 months (while I continued to make payments to this new company) they paid them what was owed and my negative balance suddenly was way in the positive. All the time this was going on, the car left us on the road at least 4 times. Spent thousands getting it functional. To the point where I can fix most non internal parts on a Saab. If I get rich, I would literally pay someone to stand at the entrance and give 25k to anyone going there to go elsewhere to get a car.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Skip this place
I read these negative reviews and thought there's no way a place could be this bad, but alas...it is true. I clicked the chat box to get the mileage of one of their cars in inventory. I received a text message back to my cell phone. It was a pleasant enough texting exchange with the rep. He asked for my email address and last name. He tried the typical "When can you come in for a test drive?" I said that I'm not sure as your dealership is 3.5 hours away. Still awaiting the mileage, I texted him that I can try and come out early next week. He said that a member of the team will be contacting me as soon as they are available. So far, I have never received the mileage, and nobody has contacted me. I'm left wondering if the car I asked about is even in their inventory?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I hate liars
Won’t list mileage on vehicles so you can weed out the 200K+ beaters. Avoid this dishonest used car dealer. Read the reviews. Hundreds of disappointed buyers.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Shady dealership
They put 0 mileage on most vehicles they post and sometimes tell you that you need to come in to find out the mileage which if they don't put the mileage it's usually over 200k miles. They are shady, I've bought a vehicle from them before and they patch things up before selling them, give no details, and make sure you know it's "As Is" before taking off which should tell you something
- Customer service 4.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Do NOT BUY FROM HERE!!!
DO NOT BUY FROM THIS DEALERSHIP!! These people have the worst reputation in Jacksonville. Mention his name and dealership around town and you will here NOTHING positive. He knowingly sells lemons which is why he makes you sign a 50/50 warranty meaning from the day you leave the lot you are responsible to pay for half of whatever work the vehicle need but only for 30 days. You are on your own after that. When you say the car is a lemon he says “Do you expect a car with over 100k miles to be perfect?” I am also reporting this business to the BBB and also here locally as well. PLEASE DO NOT BUY FROM HERE! If you are someone who really needs a car go to Select Cars and Trucks. They are amazing! Also he is paying people and getting his employees to write 5 star reviews. One of his employees told me that.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t do it
I went there hoping to find a decent cash car. Anything they had in the cash car range was trash. Missing radios, not vacuumed or dusted, trash in them. I decided to see if some of the higher priced cars were cleaner and they were a little cleaner. I FINALLY found someone willing pry himself away from the sofa to help me. I get through all the paperwork and get ready to pay the down payment. But the only way I can do that is with a cashiers check from my bank. I rush to the bank because they’re about to close then I rush back to the dealership because now they’re about to close. I have no idea what happened while I was gone but when I got back the owner or manager told me he wasn’t selling me a car! He said it like I’d done something to xxxx him off and he told me to leave. I still don’t know why he flipped out on me.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
treated me fine
vehicle I was looking for had been sold, but I asked what I was looking for and price point, and Champ my associate let me try four or five before we circled right back to the first car he showed us. Daughter was satisfied, ex was satisfied. I was very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DONT SHOP HERE! Paid cash for a car that blew up
Paid cash for a car for my son. Less than 20 miles up the road the car blows the motor. They wouldn’t do NOTHING! There was absolutely nothing we could do but our $10,000 and a blown up car.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
You know why I’m here
I’ve never been here but they have good deals online. I would check them out. Not sure why there’s so many negative reviews though. Oh well
- Customer service —
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase