Crown Motors Holland

Purchased a used muscle car from Crown. They were great - friendly, professional, and wonderfully cooperative throughout the process. Reviewed everything known about the car (and any issues). Had their service folks show me under the car. Great experience. Who knew they had an inventory of American muscle cars at their shop. Sales folks and Sales manager were all great to work with. Thumbs up and all FIVES!!

Brian was very helpful and I would buy a car from them and they have a great selection

I had my Honda in for repairs covered under warranty. The service manager set me up with a loaner car when a part had to be ordered so that the repairs could be completed after the part arrived. I was very grateful to have a car to use and to get the repair done in a timely manner. While my car was there, service also went ahead and did the oil change and tire rotation so I would not have to come back.

Mitch Stephens is a great salesman who takes pride in his salesmanship and is honest. Lots of fun to work with! All around great guy! Would buy from him again!

I had a very pleasant experience working with the guys here. Brian and others were flexible and not pushy at all. Unfortunately, things didn't work out and I didn't buy my car from them, but I would definitely recommend them to others.

Loved our experience here with Travis and the team. Excited for our Jeep Grand Cherokee. We got a fair trade in, great service and flexibility. We had to work around two working parents and kids naps to be able to come drive and then eventually buy. Travis was patient with us as we have been slowly window shopping for a year. We got a great deal and couldn’t be happier! Thank you Travis and Team!

Salesman never quoted me the initial price posted on auto trader. Started at $2000 more than their advertised price. After the sale they wanted to charge me $100 remove the front license plate bracket. The engine compartment was full of leaves when we picked it up after “cleaning “for sale . Only offered us 10% of what our trade in car was worth with KBB

We bought a Certified Honda Pilot from here at the end of January. The whole process of buying the vehicle was pretty good, can't complain on the purchasing of it. However once we drove off the lot is when the problems started. Two weeks after purchasing the BRAKE light kept coming on while driving, not the one that there is something wrong with the brakes but the light that comes on when you are getting to close to something. Every time that the light came on, there was nothing even close to the vehicle. After it happening numerous times, Crown finally said we needed to bring it in to get it looked at. So that is what we did, they called saying that the sensors on the front of the vehicle needed to get adjusted, so they did that. That fixed the problem. Forward to May, the Emissions System Problem and check engine light came on. Again after numerous times of the lighting coming on, they suggest we take it in, so we did. They ran the code and it said what the problem was. They said that they couldn't fix it because according to Honda a part has to "fail" the test before they fix the problem. Even though the light telling us there is a problem going on, they couldn't do anything. The service rep called with the news, in which Marcus, was very unpleasant to talk with, telling me that sometimes the customer wants something wrong with their vehicle and get upset when there isn't anything wrong with it. We had some very heated conversations with numerous people at Crown over this. They told us we must have had bad gas, that it was a fluke thing and the car must have fixed itself. Needless to say we left there with the intention of getting a second opinion. Before leaving they said that if the light comes back on, to bring it back and they will fix it. They also mentioned that the vehicle might need a transmission flush, that bad transmission fluid can cause this. When we bought the vehicle, we also bought an extended warranty, in which the transmission flush wasn't covered. They were constantly trying not to fix the problem, just put a band-aid on it. While on the way home from Crown, the Emissions System Problem and check engine light came back on, not even 10 mins after leaving. So the next day I went back and guess what, all the people we had talked to, since I wanted to show them the light was back on, weren't there. We told them that they should buy the vehicle back, that they have sold us a lemon. They wouldn't even buy it back!! So sad that they won't even stand behind one of their Certified Honda vehicles! Supposedly in order for a vehicle to get certified, it goes through a intensive inspection, one in which I don't think happened. Let just say, the vehicle has been nothing a LEMON. We will NEVER NEVER buy from them again, nor will we be suggesting anyone we know to buy from there.

Poor. Not friendly and the service was extremely disappointing. Do not contact me for an explanation.

Very helpful got me the Ford Edge I wanted all done remotely and delivered to me!