Reviews
My experience with the purchase of my 2025 GMC Acadia was
My experience with the purchase of my 2025 GMC Acadia was smooth with no issues at all. The salesman, Gabriel, was very professional in every way and he addressed all my questions in a timely manner. I will recommend Richard Kay to others. I am truly enjoying my car!
My experience with the purchase of my 2025 GMC Acadia was
My experience with the purchase of my 2025 GMC Acadia was smooth with no issues at all. The salesman, Gabriel, was very professional in every way and he addressed all my questions in a timely manner. I will recommend Richard Kay to others. I am truly enjoying my car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gm need to fix the Allison 10 speed automatic
Gm need to fix the Allison 10 speed automatic transmission then there would not be a problem with the truck I was a gm service writer and salesmen for over 25 years
Gm need to fix the Allison 10 speed automatic
Gm need to fix the Allison 10 speed automatic transmission then there would not be a problem with the truck I was a gm service writer and salesmen for over 25 years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Do no work with Robert herring he has poor communication
Do no work with Robert herring he has poor communication skills ask for anyone else but him you should be good
Do no work with Robert herring he has poor communication
Do no work with Robert herring he has poor communication skills ask for anyone else but him you should be good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Had repair on Cadillac.
Had repair on Cadillac. The service team was very helpful and met my every need!! Cornelius and the tech guy in the show room were the best. Highly recommend the team there.
Had repair on Cadillac.
Had repair on Cadillac. The service team was very helpful and met my every need!! Cornelius and the tech guy in the show room were the best. Highly recommend the team there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased new Buick on 2/3 Richard Kay received my
Purchased new Buick on 2/3 Richard Kay received my insurance information but did not put an insurance binder on the temporary tag & registration! I called Geico yesterday 2/17 (14 days later) to confirm coverage They had no record of insurance for this $30K vehicle. In what world does a dealer allow this liability occur?
Purchased new Buick on 2/3 Richard Kay received my
Purchased new Buick on 2/3 Richard Kay received my insurance information but did not put an insurance binder on the temporary tag & registration! I called Geico yesterday 2/17 (14 days later) to confirm coverage They had no record of insurance for this $30K vehicle. In what world does a dealer allow this liability occur?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
The service representative, Venetia, was very helpful in
The service representative, Venetia, was very helpful in explaining the recommendations for my truck service. She kept me regularly updated, and I was pleased with the results
The service representative, Venetia, was very helpful in
The service representative, Venetia, was very helpful in explaining the recommendations for my truck service. She kept me regularly updated, and I was pleased with the results
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The dealership has a very friendly and professional
The dealership has a very friendly and professional staff. They go out of their way to meet your needs; I have purchased two vehicles from them and look forward to doing more business with them in the future.
The dealership has a very friendly and professional
The dealership has a very friendly and professional staff. They go out of their way to meet your needs; I have purchased two vehicles from them and look forward to doing more business with them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a beautiful 2017 Sierra Denali that is simply
I purchased a beautiful 2017 Sierra Denali that is simply gorgeous with an as is warranty. Following my purchase the next day I encountered a service 4x4 drive system warning. I took the truck back and was introduced to a service writer named KAT. KAT took all info and called the next day for me to pick up my truck. The issue was a faulty switch as per the service techs computer. New 4x4 switch installed and the issues resolved so I took my truck home. The next day the problem was back. I called KAT who immediately took my truck back in and the techs computer now points to yet another switch in the system. Left the truck. Next day KAT called and the truck was ready to pick up. Upon my arrival KAT displayed a vehicle locator contraption that had been wired into the truck electrical system by the previous owner. While in the shop on the last trip KAT installed a new passenger side folding mirror. All this work was done including the mirror at NO CHARGE with apologies for my inconvenience. This was a tough problem to diagnose. Real tough but Kat and her mechanic worked hard and always expedited my truck into the shop to resolve the issue and satisfy their customer. I’ve bought several vehicles in my life but this kind of service is unmatched. KAT is a true credit to Richard Kay and will always get my business. Thank you KAT!
I purchased a beautiful 2017 Sierra Denali that is simply
I purchased a beautiful 2017 Sierra Denali that is simply gorgeous with an as is warranty. Following my purchase the next day I encountered a service 4x4 drive system warning. I took the truck back and was introduced to a service writer named KAT. KAT took all info and called the next day for me to pick up my truck. The issue was a faulty switch as per the service techs computer. New 4x4 switch installed and the issues resolved so I took my truck home. The next day the problem was back. I called KAT who immediately took my truck back in and the techs computer now points to yet another switch in the system. Left the truck. Next day KAT called and the truck was ready to pick up. Upon my arrival KAT displayed a vehicle locator contraption that had been wired into the truck electrical system by the previous owner. While in the shop on the last trip KAT installed a new passenger side folding mirror. All this work was done including the mirror at NO CHARGE with apologies for my inconvenience. This was a tough problem to diagnose. Real tough but Kat and her mechanic worked hard and always expedited my truck into the shop to resolve the issue and satisfy their customer. I’ve bought several vehicles in my life but this kind of service is unmatched. KAT is a true credit to Richard Kay and will always get my business. Thank you KAT!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great inventory.
Great inventory. Great, friendly, & knowledgeable salespeople. Great parts & service deptartments. Great financing options. #1 dealer in Anderson in my opinion.
Great inventory.
Great inventory. Great, friendly, & knowledgeable salespeople. Great parts & service deptartments. Great financing options. #1 dealer in Anderson in my opinion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman, Junior, was very friendly and helpful.
The salesman, Junior, was very friendly and helpful. The purchase went smooth. He also installed my floor mats for me which was much appreciated.
The salesman, Junior, was very friendly and helpful.
The salesman, Junior, was very friendly and helpful. The purchase went smooth. He also installed my floor mats for me which was much appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car