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Richard Kay Superstore

(201 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed

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Reviews

(201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Richard Kay Superstore from DealerRater.

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My experience with the purchase of my 2025 GMC Acadia was

My experience with the purchase of my 2025 GMC Acadia was smooth with no issues at all. The salesman, Gabriel, was very professional in every way and he addressed all my questions in a timely manner. I will recommend Richard Kay to others. I am truly enjoying my car!

My experience with the purchase of my 2025 GMC Acadia was

My experience with the purchase of my 2025 GMC Acadia was smooth with no issues at all. The salesman, Gabriel, was very professional in every way and he addressed all my questions in a timely manner. I will recommend Richard Kay to others. I am truly enjoying my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Gm need to fix the Allison 10 speed automatic

Gm need to fix the Allison 10 speed automatic transmission then there would not be a problem with the truck I was a gm service writer and salesmen for over 25 years

Gm need to fix the Allison 10 speed automatic

Gm need to fix the Allison 10 speed automatic transmission then there would not be a problem with the truck I was a gm service writer and salesmen for over 25 years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Do no work with Robert herring he has poor communication

Do no work with Robert herring he has poor communication skills ask for anyone else but him you should be good

Do no work with Robert herring he has poor communication

Do no work with Robert herring he has poor communication skills ask for anyone else but him you should be good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Had repair on Cadillac.

Had repair on Cadillac. The service team was very helpful and met my every need!! Cornelius and the tech guy in the show room were the best. Highly recommend the team there.

Had repair on Cadillac.

Had repair on Cadillac. The service team was very helpful and met my every need!! Cornelius and the tech guy in the show room were the best. Highly recommend the team there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Purchased new Buick on 2/3 Richard Kay received my

Purchased new Buick on 2/3 Richard Kay received my insurance information but did not put an insurance binder on the temporary tag & registration! I called Geico yesterday 2/17 (14 days later) to confirm coverage They had no record of insurance for this $30K vehicle. In what world does a dealer allow this liability occur?

Purchased new Buick on 2/3 Richard Kay received my

Purchased new Buick on 2/3 Richard Kay received my insurance information but did not put an insurance binder on the temporary tag & registration! I called Geico yesterday 2/17 (14 days later) to confirm coverage They had no record of insurance for this $30K vehicle. In what world does a dealer allow this liability occur?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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The service representative, Venetia, was very helpful in

The service representative, Venetia, was very helpful in explaining the recommendations for my truck service. She kept me regularly updated, and I was pleased with the results

The service representative, Venetia, was very helpful in

The service representative, Venetia, was very helpful in explaining the recommendations for my truck service. She kept me regularly updated, and I was pleased with the results

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The dealership has a very friendly and professional

The dealership has a very friendly and professional staff. They go out of their way to meet your needs; I have purchased two vehicles from them and look forward to doing more business with them in the future.

The dealership has a very friendly and professional

The dealership has a very friendly and professional staff. They go out of their way to meet your needs; I have purchased two vehicles from them and look forward to doing more business with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I purchased a beautiful 2017 Sierra Denali that is simply

I purchased a beautiful 2017 Sierra Denali that is simply gorgeous with an as is warranty. Following my purchase the next day I encountered a service 4x4 drive system warning. I took the truck back and was introduced to a service writer named KAT. KAT took all info and called the next day for me to pick up my truck. The issue was a faulty switch as per the service techs computer. New 4x4 switch installed and the issues resolved so I took my truck home. The next day the problem was back. I called KAT who immediately took my truck back in and the techs computer now points to yet another switch in the system. Left the truck. Next day KAT called and the truck was ready to pick up. Upon my arrival KAT displayed a vehicle locator contraption that had been wired into the truck electrical system by the previous owner. While in the shop on the last trip KAT installed a new passenger side folding mirror. All this work was done including the mirror at NO CHARGE with apologies for my inconvenience. This was a tough problem to diagnose. Real tough but Kat and her mechanic worked hard and always expedited my truck into the shop to resolve the issue and satisfy their customer. I’ve bought several vehicles in my life but this kind of service is unmatched. KAT is a true credit to Richard Kay and will always get my business. Thank you KAT!

I purchased a beautiful 2017 Sierra Denali that is simply

I purchased a beautiful 2017 Sierra Denali that is simply gorgeous with an as is warranty. Following my purchase the next day I encountered a service 4x4 drive system warning. I took the truck back and was introduced to a service writer named KAT. KAT took all info and called the next day for me to pick up my truck. The issue was a faulty switch as per the service techs computer. New 4x4 switch installed and the issues resolved so I took my truck home. The next day the problem was back. I called KAT who immediately took my truck back in and the techs computer now points to yet another switch in the system. Left the truck. Next day KAT called and the truck was ready to pick up. Upon my arrival KAT displayed a vehicle locator contraption that had been wired into the truck electrical system by the previous owner. While in the shop on the last trip KAT installed a new passenger side folding mirror. All this work was done including the mirror at NO CHARGE with apologies for my inconvenience. This was a tough problem to diagnose. Real tough but Kat and her mechanic worked hard and always expedited my truck into the shop to resolve the issue and satisfy their customer. I’ve bought several vehicles in my life but this kind of service is unmatched. KAT is a true credit to Richard Kay and will always get my business. Thank you KAT!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great inventory.

Great inventory. Great, friendly, & knowledgeable salespeople. Great parts & service deptartments. Great financing options. #1 dealer in Anderson in my opinion.

Great inventory.

Great inventory. Great, friendly, & knowledgeable salespeople. Great parts & service deptartments. Great financing options. #1 dealer in Anderson in my opinion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The salesman, Junior, was very friendly and helpful.

The salesman, Junior, was very friendly and helpful. The purchase went smooth. He also installed my floor mats for me which was much appreciated.

The salesman, Junior, was very friendly and helpful.

The salesman, Junior, was very friendly and helpful. The purchase went smooth. He also installed my floor mats for me which was much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 201 reviews