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Elgin Hyundai

(2,573 reviews)
Visit Elgin Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday Closed Closed

Reviews

(2,573 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service clean facility

Fast and friendly service, very professional people. I will definitely go back there for service, and willing to purchase another vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Good customer service. Real good about calling back when your car or vehicles done. And they get you right in if you have an appointment .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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good service

Jorge, in the service department went over the details of the service that was taken care on the car. The service department rep's are all easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome experience

This auto purchase was extremely pleasant. The staff was friendly and courteous. I have never purchased a car before where I felt the salesman was patient, did not pressure me and offered me a very fair price, The transaction was completed quickly and efficiently. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great customer service

Both Matt and Mitch are great. I never felt pressured at all. They worked with me to get me into the car I wanted. They were both very helpful when it came to explaining the features of my car, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Service and variety to choose from

Mr Roman was wonderful! Very knowledgeable and helped me pick out a car I really liked and was comfortable in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Took care of me as their customer

I purchased a used truck from Elgin Hyundai. Within two weeks and 200 miles the engine was blown. They provided me with a lease car and fixed the truck. They made it right! Hats off too a car dealery that was honest for a issue that was there when I bought the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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A pleasant experience

Had a good sales rep. Willing to work with us. First time I bought a car in Elgin and I have lived here since 1967. Always have received a better deal outside of city.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good deal for me, Better deal for the dealer

Mike was very personable, easy to deal with and knowledgable. First time I bought a car in Elgin. Lived here since 1967. Other dealers were always better out of town. Disappointed that they couldn't help me out with a better deal on a remote starter.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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GREAT SERVVICE AND CLEAN FACILITIES

I DROPPED MY CAR OFF FOR AN OIL CHANGE AND TIRE ROTATION. I SAID I WOULD COME BACK IN A COUPLE OF HOURS. WHEN I CAME BACK THE CAR WAS READY AND CLEAN. EVERYONE FROM THE SERVICE MANAGER TO THE CASHIER WERE VERY POLITE AND COURTEOUS. I MET DAVE KANG WHO HAS SOLD US 2 HYUNDAIS AND HE WAS VERY CORDIAL. ALL IN ALL, A PLEASANT EXPERIENCE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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