Reviews
Excellent service clean facility
Fast and friendly service, very professional people. I will definitely go back there for service, and willing to purchase another vehicle from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Good customer service. Real good about calling back when your car or vehicles done. And they get you right in if you have an appointment .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good service
Jorge, in the service department went over the details of the service that was taken care on the car. The service department rep's are all easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome experience
This auto purchase was extremely pleasant. The staff was friendly and courteous. I have never purchased a car before where I felt the salesman was patient, did not pressure me and offered me a very fair price, The transaction was completed quickly and efficiently. I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
Both Matt and Mitch are great. I never felt pressured at all. They worked with me to get me into the car I wanted. They were both very helpful when it came to explaining the features of my car, etc.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service and variety to choose from
Mr Roman was wonderful! Very knowledgeable and helped me pick out a car I really liked and was comfortable in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Took care of me as their customer
I purchased a used truck from Elgin Hyundai. Within two weeks and 200 miles the engine was blown. They provided me with a lease car and fixed the truck. They made it right! Hats off too a car dealery that was honest for a issue that was there when I bought the truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
A pleasant experience
Had a good sales rep. Willing to work with us. First time I bought a car in Elgin and I have lived here since 1967. Always have received a better deal outside of city.
- Customer service —
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good deal for me, Better deal for the dealer
Mike was very personable, easy to deal with and knowledgable. First time I bought a car in Elgin. Lived here since 1967. Other dealers were always better out of town. Disappointed that they couldn't help me out with a better deal on a remote starter.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
GREAT SERVVICE AND CLEAN FACILITIES
I DROPPED MY CAR OFF FOR AN OIL CHANGE AND TIRE ROTATION. I SAID I WOULD COME BACK IN A COUPLE OF HOURS. WHEN I CAME BACK THE CAR WAS READY AND CLEAN. EVERYONE FROM THE SERVICE MANAGER TO THE CASHIER WERE VERY POLITE AND COURTEOUS. I MET DAVE KANG WHO HAS SOLD US 2 HYUNDAIS AND HE WAS VERY CORDIAL. ALL IN ALL, A PLEASANT EXPERIENCE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase