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Berger Chevrolet

(1,778 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed

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Reviews

(1,778 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Berger Chevrolet from DealerRater.

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Gotta vent a little bit, or maybe a lot . So I decided to purchase a newer car.I went to Berger chevrolet in Grand Rapids. Found a nice Nissan, rogue overpriced. But aren't they all decided to purchase this vehicle? I drove it maybe five times for a total of maybe sixty miles i've had it for 3 weeks have not even made my first payment. When I started the car up, it was a little rough. I didn't think nothing of it then. The car started to overheat. Called Berger and was informed that I didn't purchase the warranty. There's really not much they can do.But if I go get an estimate, they'll see what they can do. Now, mind you, they informed us that the car was engine was solid. They had it inspected.Everything was good. so I took it to the nissan dealer needs a new water pump, and it looks like the filters have not been changed, needs some basic maintenance. Gave berger the estimate of nine hundred and something dollars and was informed.They would put two hundred dollars towards it, because I didn't purchase the warranty. I get that I understand that but you think in good faith a good business Wow, two hundred dollars.That's insulting. told them they could keep their two hundred dollars. Fair warning.Do not buy a vehicle from Berger Chevrolet in grand rapids michigan. Rant 1 over

Gotta vent a little bit, or maybe a lot . So I decided to purchase a newer car.I went to Berger chevrolet in Grand Rapids. Found a nice Nissan, rogue overpriced. But aren't they all decided to purchase this vehicle? I drove it maybe five times for a total of maybe sixty miles i've had it for 3 weeks have not even made my first payment. When I started the car up, it was a little rough. I didn't think nothing of it then. The car started to overheat. Called Berger and was informed that I didn't purchase the warranty. There's really not much they can do.But if I go get an estimate, they'll see what they can do. Now, mind you, they informed us that the car was engine was solid. They had it inspected.Everything was good. so I took it to the nissan dealer needs a new water pump, and it looks like the filters have not been changed, needs some basic maintenance. Gave berger the estimate of nine hundred and something dollars and was informed.They would put two hundred dollars towards it, because I didn't purchase the warranty. I get that I understand that but you think in good faith a good business Wow, two hundred dollars.That's insulting. told them they could keep their two hundred dollars. Fair warning.Do not buy a vehicle from Berger Chevrolet in grand rapids michigan. Rant 1 over

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Stephen Vanderlinde was very help with my trade in. He paid attention to detail. I would recommend Berger over and over again. Thank you so much for all your help I love my new car.

Stephen Vanderlinde was very help with my trade in. He paid attention to detail. I would recommend Berger over and over again. Thank you so much for all your help I love my new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Everything went smooth while purchasing a new truck from Joseph Amani at Berger Chevrolet. Made the purchase simple.

Everything went smooth while purchasing a new truck from Joseph Amani at Berger Chevrolet. Made the purchase simple.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This was my first out of state purchase. Although there were a few 'bumps in the road' with the process (none of which were Berger's fault), the process was smooth and expeditious. Eugenio and Ethan were both pleasures to deal with. If the situation arises again, and buying from Berger is in the cards, I wouldn't hesitate to make the 12-hour round trip!

This was my first out of state purchase. Although there were a few 'bumps in the road' with the process (none of which were Berger's fault), the process was smooth and expeditious. Eugenio and Ethan were both pleasures to deal with. If the situation arises again, and buying from Berger is in the cards, I wouldn't hesitate to make the 12-hour round trip!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bull 🐂 đŸ’© wish I would have went some where else I had to find out through the finance companies that I was approved (more than one) and these people said I wasn’t they ran my name at least 20 and got approved for five of them and then they said I need a co signer my credit dropped 2 points just from all the inquiries!!đŸ€Ź I will never do business again with this company again thanks for nothing👎

Bull 🐂 đŸ’© wish I would have went some where else I had to find out through the finance companies that I was approved (more than one) and these people said I wasn’t they ran my name at least 20 and got approved for five of them and then they said I need a co signer my credit dropped 2 points just from all the inquiries!!đŸ€Ź I will never do business again with this company again thanks for nothing👎

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Salesperson was pleasant, helpful and knowledgeable. I at no time felt pressured or hurried to purchase. I specifically sought this salesperson since I had previously interacted with her on previous purchases.

Salesperson was pleasant, helpful and knowledgeable. I at no time felt pressured or hurried to purchase. I specifically sought this salesperson since I had previously interacted with her on previous purchases.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had such an awesome experience working with Steve Vanderlinde at Berger Chevrolet in Grand Rapids! From start to finish, he made the car-buying process easy, comfortable, and actually fun. There was zero pressure—just honest, knowledgeable, and friendly service. I left the dealership feeling confident and excited about my new car. Huge thanks to Steve and the Berger team for going above and beyond! I also want to give a big shoutout to Nick Butler for making the financing process smooth and stress-free. He was upfront about everything, explained all the details clearly, and made sure I got the best possible rate. His professionalism and transparency made me feel completely at ease. It’s clear he really cares about his customers and wants them to have the best experience possible.

I had such an awesome experience working with Steve Vanderlinde at Berger Chevrolet in Grand Rapids! From start to finish, he made the car-buying process easy, comfortable, and actually fun. There was zero pressure—just honest, knowledgeable, and friendly service. I left the dealership feeling confident and excited about my new car. Huge thanks to Steve and the Berger team for going above and beyond! I also want to give a big shoutout to Nick Butler for making the financing process smooth and stress-free. He was upfront about everything, explained all the details clearly, and made sure I got the best possible rate. His professionalism and transparency made me feel completely at ease. It’s clear he really cares about his customers and wants them to have the best experience possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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After “working with” other dealerships that could not and did not try to help me trade in my vehicle and get something else, I went Berger by chance. After a couple of months dealing with other places and them only offering about half the value of my trade in; I met Carsen Deleeuw. He took great care of me and did better than I even hoped and faster. I stumbled upon them during the 28th street cruise and will now always go here for sales. Best experience I have had buying a car. Thank you Carsen Deleeuw and the rest of the Berger team.

After “working with” other dealerships that could not and did not try to help me trade in my vehicle and get something else, I went Berger by chance. After a couple of months dealing with other places and them only offering about half the value of my trade in; I met Carsen Deleeuw. He took great care of me and did better than I even hoped and faster. I stumbled upon them during the 28th street cruise and will now always go here for sales. Best experience I have had buying a car. Thank you Carsen Deleeuw and the rest of the Berger team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This is the 6th vehicle we’ve purchased from Berger Chevrolet, and every experience has been outstanding. Jeremy Hosey once again went above and beyond to make the process effortless. We just bought our 2025 Tahoe RST, and I never even had to step foot in the dealership—Jeremy handled everything remotely for us and had the vehicle delivered right to our door. Jeremy is professional, attentive, and truly cares about his customers. He made the entire process smooth, stress-free, and enjoyable, just like he always has. That’s exactly why we keep coming back to Berger Chevrolet time and time again. Huge thank you to Jeremy and the entire Berger team for another flawless experience. 10/10 every time—we wouldn’t buy a vehicle anywhere else!

This is the 6th vehicle we’ve purchased from Berger Chevrolet, and every experience has been outstanding. Jeremy Hosey once again went above and beyond to make the process effortless. We just bought our 2025 Tahoe RST, and I never even had to step foot in the dealership—Jeremy handled everything remotely for us and had the vehicle delivered right to our door. Jeremy is professional, attentive, and truly cares about his customers. He made the entire process smooth, stress-free, and enjoyable, just like he always has. That’s exactly why we keep coming back to Berger Chevrolet time and time again. Huge thank you to Jeremy and the entire Berger team for another flawless experience. 10/10 every time—we wouldn’t buy a vehicle anywhere else!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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LC WAS FRIENDLY AND PROFESSIONAL. FULLY SATISFIED with my vehicle shopping experience with lc Cooper

LC WAS FRIENDLY AND PROFESSIONAL. FULLY SATISFIED with my vehicle shopping experience with lc Cooper

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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