Reviews
Awesome!!!!
I bought a car last month from this dealership. I wasn't sure what I wanted to buy and I'm real picky. Lester Torres was great in helping me pick the right car for me. The process went smooth. He even helped me switched insurance. I saved so much money. I love my new car. I'm happy I went this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Sloane Toyota of Philadelphia family, and thank you for making our day with this 5-star review! I am pleased to read that you found Lester to be helpful in finding the exact vehicle you've been looking for and made sure the entire purchase process went smoothly - that's just how we like it! Enjoy your new Toyota, and thanks for being a great customer! Let us know if there is any way we can be of service to you. Don't forget to check out our Facebook and Twitter pages for monthly news, deals and specials. Sincerely, Julie Spinosa - Customer Relations
Excellent in sales process
we wife trade in our Morano with Prius, got great price on trade in and Neal and Steve were excellent, this guys knows what the are doing helped me got the lowest rate on new car. Recommended for your next car to get from Slone Toyota and see Neal......
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kayesh, thank you so much for this 5-star review about your experience. We pride ourselves on customer satisfaction and want you to purchase a vehicle that you’ll be proud to own. I am glad that Neal and Steve have been very helpful to you and your wife. We appreciate your recommendation and hope to work with you again in the future for any of your automotive needs! Sincerely, Julie Spinosa - Customer Relations
All I can say is........FAMILY. That's Sloane Toyota Philly!
My wife and her family were longtime customers with Sloane Toyota Philly, previously Champion Toyota, when I met her over a decade ago, I was not. However, it did not take long for me to realize why that relationship existed and I bought my next vehicle from them and the next and so on. In this world today it's nearly impossible to find a business you can trust to be consistently fair to you and all those you refer. Well, no matter what your vehicle needs may be, Sloane Toyota Philly answers the call to make the impossible easily possible. I cannot speak highly enough about two leadership individuals of that dealership, Steve Barsky-Sales and Ray Hildenbrand- Service. They both consistently exceed your expectations along with exhibiting genuine hospitality towards you in every engagement. Sure their Sales & Service pricing is great, and almost unbeatable, but it's that genuine hospitality and established trust that puts them way ahead of the pack! Ed Kogan is another asset to that dealership where he has sold me several vehicles in a fair, hassle free and expeditious manner every time! For me, completing this review is the very least I can do to say thank you! Thank you Ray, Steve and Ed!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Proposed Response: Thank you for taking the time to share with us your great review. To hear from our loyal customers is always a treat. Here at Sloane Toyota of Philadelphia, we pride ourselves on offering best customer service possible and hearing that we have exceeded expectations is truly gratifying. Your continued business is greatly appreciated. Know our working relationship will continue to be successful in years to come. Sincerely, Julie Spinosa - Customer Relations
Excellent Dealership!!!
I have been buying and/or leasing cars from Steve Barsky for many many years. I have also referred family and friends who have also bought and/or leased vehicles from Steve. I have been to one other Toyota dealership many years ago, but no dealership beats Steve Barsky and his team! Thank you Steve for once again satisfying my vehicle needs and my budget! Thank you to Neal who was a pleasure to work with and very helpful indeed. Beware.... I will be back! Laura Pastore
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! It is a point of pride that we do everything we can to offer the highest-quality sales and service. We are dedicated to making sure our team does everything they can to make you feel welcome and supported during your visits. We are glad our dedication to quality customer service has made you a long-time customer. Steve exemplifies our commitment to customer service and we are happy he was able to help you with your car-buying needs. Our doors are always open, so if you need any further assistance with your vehicle, let us know. Also, don’t forget to check out our Google+ page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Julie Spinosa - Customer Relations
All of my care buys were great!
Today I leased my third car lease with Steve Barsky, General Sales Manager by my side. Steve and Sloane Toyota have become like family to me. Whenever I walk in to return my lease and switch to a new automobile, I know that I am going to be treated right. Steve and his team take so much time and care with me. I had no idea what kind of car that I wanted to go into this time around. I must have driven half of their stock and each time Steve review my deal with a smile on his face. He knew with my repeated business that I was there to make a purchase. If your a new customer or a return customer like myself, you will become a repeat customer. Every service person that is under Steve holds the same level of exemplary customer service. I can't say enough about the car service and the scheduled maintenance. They are second to none. My car always is returned working well. I would highly recommend Sloane Toyota to anyone who is seeking a beautiful car and an even better sales experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everytime that a customer comes to our store and leaves feeling that they have had pleasant experience is truly gratifying to hear. Here at Sloane Toyota of Philadelphia, our goal is to keep you coming back for all of your future vehicle purchases and have the confidence to refer your friends and family, and it is so great to hear that Steve has always and continues to provide excellent assistance. We truly appreciate your business and recommendation. We look forward to the opportunity of welcoming your family in the future. Sincerely, Julie Spinosa - Customer Relations
My New RAV4
Everyone was so friendly and helpful. The entire facility was beautiful and clean. I got the exact car I wanted and they worked with my aunt and I when it came to price. I am so happy with my car and the experience. This was the first time I was leasing a car and they explained everything and answered all of my questions thoroughly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to read about your purchase visit, working with everyone. Congratulations on your new Rav4! Here at Sloane Toyota of Philadelphia, we always enjoy providing our guests with a thorough, helpful and friendly service and it's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for your business and we look very forward of welcoming you back again in the future! Sincerely, Julie Spinosa - Customer Relations
My new Tundra
I would highly recommend everyone that helped me with my purchase. They were friendly and professional and helped in any way possible.They work with you to give you the best deals.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We thank you for the great recommendation and review. We are glad you were pleased with your experiences with us. Here at Sloane Toyota of Philadelphia, we strive to make sure that our team is as knowledgeable as possible. This ensures us that our guests are well informed when deciding which vehicle is right for them. If you need any further assistance with your vehicle, let us know. To stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates. Sincerely, Julie Spinosa - Customer Relations
My First Lease Experience
I had done a lot of research on new car and certified pre-owned SUV vehicles that offered certain standard equipment. My visit was solely for comparison and certainly not to purchase. Salesman Lewis Maniloff saw my husband and I outside in the lot walking around looking at vehicles. He approached us; introduced himself and asked was it any particular type vehicle we were interested in. He began explaining the difference between the various SUV types. The conversation continued in his office and he was absolutely awesome in offering us the deal of a lifetime but we remained consistent on our square that we had not come to buy but to get information to continue our search. As we were walking out, he asked what other dealers we planned to visit and another salesman that was near overheard my response and he began to share information about leasing luxury vehicles. That conversation garnered our attention and we returned back to Mr. Maniloff's office and commenced to "enter into a lease agreement" for the very first time in our vehicle ownership history. The salesmanship, service and professionalism was outstanding! The experience was awesome and would highly recommend this dealership to others...Thanks for providing GREAT QUALITY CUSTOMER SERVICE!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to read about your great shopping experience at Sloane Toyota of Philadelphia working with Lewis. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Julie Spinosa - Customer Relations
My first used car purchase
I did a lot of research on used SUVs for my daughter, a new driver. As a current Toyota owner, I decided to pursue a Toyota Rav4 for their functionality and reliability. I found a low mileage Rav4 online at the Sloane website. I went to Sloane Toyota Philadelphia to test drive the vehicle. I was met by salesperson, Hank Rawlerson. Hank was very friendly and accommodating. With the help Steve Barsky, General Sales Manager, we reached a fair price for the Rav4. Everyone from sales to financing manager were pleasant and easy to work with. I felt no pressure in the experience and I was pleased with the level of customer service.. I would highly recommend Sloane Toyota Philadelphia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Sloane Toyota of Philadelphia family, and thank you for making our day with this 5-star review! I am pleased to read that Steve and Hank treated you with honesty and found them to be helpful in finding the RAV4 you've been looking for - that's just how we like it! Enjoy your new Toyota, and thanks for being a great customer! Let us know if there is any way we can be of service to you. Don't forget to check out our Facebook and Twitter pages for monthly news, deals and specials. Sincerely, Julie Spinosa - Customer Relations
My new car purchase
I would highly recommend everyone that helped me with my purchase. They were friendly and professional and helped in any way possible. I would highly recommend this dealership to anyone who is considering buying a new or used vehicle, or simply looking for a reliable service center. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing feedback and the great recommendation. We are glad to have helped you purchase your new vehicle. We have a wonderful team at Sloane Toyota of Philadelphia, and I am glad you found them to be helpful and accommodating to you. I will be sure to pass along your praises to them and hope to see you again when the time comes to service your new car. Sincerely, Julie Spinosa - Customer Relations - Julie_Spinosa@sloaneautos.com