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Kool Toyota has the friendliest sales and support staff of any dealership I have dealt with. They are low pressure, and go out of their way to serve t
he customer. Good fair price on new vehicle and trade in also.
Be careful...their KOOL PRICE does not represent their actual lease pricing. In a normal car transaction regardless if you lease or buy, the sales pr
ice is the sales price. Was told if I did not sign a check or pay cash on the spot, KOOL PRICE could not be offered and customer cash was not applicable.
I have a 2008 Toyota Rav4. On the first really hot day in 2016 I turned on my air conditioner only to find that it was not putting out any cooled air.
I took it to Kool Toyota and they found out that the refrigeration compressor no longer worked. They also found out that the compressor's warranty had run out 2 months prior. In discussing the situation with the service rep. Tracey Porter she said the repair would come to over $1,000 . She told me to contact corporate customer service to see what they could do for me. She gave me their number. I called them and they ultimately gave me a 50% discount. I was blown away!!
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