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Kool Toyota

(60 reviews)
Visit Kool Toyota
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 1:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–3:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (616) 828-0132 (616) 828-0132
Used (616) 828-0178 (616) 828-0178
Service (616) 828-0386 (616) 828-0386

Inventory

See all 110 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2019.
Getting the right car that is in your price range isn't always easy. In fact it isn't easy at all. That's why we ask that you give us a chance here at Kool Toyota. We have a great history of getting people behind the wheel of their dream car - whether that means they end up purchasing a new or used automobile.

Many of our pre-owned Toyotas in Grand Rapids MI are Certified Pre-Owned Toyota vehicles. This means that they have been thoroughly checked for safety and quality before being offered for sale. This gives consumers the peace of mind that they are getting a car that they can trust.
The home of the Million Mile Warranty!

Service center

Phone number (616) 828-0386

Service hours

Monday
8:00am–8:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kool Toyota from DealerRater.

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I have always had a great experience at Kool Toyota.

I have always had a great experience at Kool Toyota. Friendly, helpful staff; they always serve you to the best of their ability. Service department is amazing, as well. I feel so confident that I will always be well taken care of!

I have always had a great experience at Kool Toyota.

I have always had a great experience at Kool Toyota. Friendly, helpful staff; they always serve you to the best of their ability. Service department is amazing, as well. I feel so confident that I will always be well taken care of!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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If buying a car were an Olympic sport, Kool Toyota would

If buying a car were an Olympic sport, Kool Toyota would take home the gold. From the moment I walked in, I was treated like royalty—minus the crown, but I am sure if you ask nicely it could be arraigned. The whole process was smooth and the team was super friendly. If you’re thinking about getting a car, don’t overthink it—just go to Kool Toyota.

If buying a car were an Olympic sport, Kool Toyota would

If buying a car were an Olympic sport, Kool Toyota would take home the gold. From the moment I walked in, I was treated like royalty—minus the crown, but I am sure if you ask nicely it could be arraigned. The whole process was smooth and the team was super friendly. If you’re thinking about getting a car, don’t overthink it—just go to Kool Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Had an amazing experience at Kool Toyota!

Had an amazing experience at Kool Toyota! The team was professional, friendly, and knowledgeable. I found my perfect vehicle thanks to them!!

Had an amazing experience at Kool Toyota!

Had an amazing experience at Kool Toyota! The team was professional, friendly, and knowledgeable. I found my perfect vehicle thanks to them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Great experience, friendly people on staff who care!

Great experience, friendly people on staff who care! Very helpful! They make the experience fun.

Great experience, friendly people on staff who care!

Great experience, friendly people on staff who care! Very helpful! They make the experience fun.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I bought a vehicle here and it was a smooth process from

I bought a vehicle here and it was a smooth process from beginning to end! I live my car and now have a dealership where I know I will be treated fairly and with respect.

I bought a vehicle here and it was a smooth process from

I bought a vehicle here and it was a smooth process from beginning to end! I live my car and now have a dealership where I know I will be treated fairly and with respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Great experience!

Great experience! Thanks to Kool Toyota for helping me with my recent purchase of a 4Runner. The pre-owned department gave me a good deal and the vehicle was clean during delivery.

Great experience!

Great experience! Thanks to Kool Toyota for helping me with my recent purchase of a 4Runner. The pre-owned department gave me a good deal and the vehicle was clean during delivery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great service great used vehicles outstanding staff

Great service great used vehicles outstanding staff recommend to everyone to kool Toyota for their expertise

Great service great used vehicles outstanding staff

Great service great used vehicles outstanding staff recommend to everyone to kool Toyota for their expertise

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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We purchased our Toyota Highlander from Kool Toyota.

We purchased our Toyota Highlander from Kool Toyota. We had a great experience! Our salesperson was extremely knowledgeable and friendly. There wasn’t any pressure and the pricing was fair. Their service department is top notch as well. We will definitely be returning for future purchases.

We purchased our Toyota Highlander from Kool Toyota.

We purchased our Toyota Highlander from Kool Toyota. We had a great experience! Our salesperson was extremely knowledgeable and friendly. There wasn’t any pressure and the pricing was fair. Their service department is top notch as well. We will definitely be returning for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a terrible experience at Kool.

I had a terrible experience at Kool. They outright lied about the value of my trade-in, giving me far less than it was worth. To make matters worse, they’re now selling it for much more. Their dishonesty and lack of transparency are unacceptable. If you’re considering trading in a car here, don’t trust them—get multiple appraisals elsewhere. I’ll never do business with them again.

I had a terrible experience at Kool.

I had a terrible experience at Kool. They outright lied about the value of my trade-in, giving me far less than it was worth. To make matters worse, they’re now selling it for much more. Their dishonesty and lack of transparency are unacceptable. If you’re considering trading in a car here, don’t trust them—get multiple appraisals elsewhere. I’ll never do business with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Very friendly and much more honest then some other

Very friendly and much more honest then some other dealerships in the area. I would highly recommend.

Very friendly and much more honest then some other

Very friendly and much more honest then some other dealerships in the area. I would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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