Reviews
We’re very much satisfied with Christina’s excellent
We’re very much satisfied with Christina’s excellent service provided to us as well as with the other staff at Norm Reeves Honda Superstore at Cerritos!
We’re very much satisfied with Christina’s excellent
We’re very much satisfied with Christina’s excellent service provided to us as well as with the other staff at Norm Reeves Honda Superstore at Cerritos!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excelente servicio Calidad de servicio de el vendedor 10
Excelente servicio Calidad de servicio de el vendedor 10 de calificación Me gustó Norm Reeves Honda número 1
Excelente servicio Calidad de servicio de el vendedor 10
Excelente servicio Calidad de servicio de el vendedor 10 de calificación Me gustó Norm Reeves Honda número 1
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias por la calificación y revisión de cinco estrellas. ¡Qué tengas un lindo día!
They were really nice and excels at their job treated me
They were really nice and excels at their job treated me well and made me feel comfortable and service was really good 5 stars
They were really nice and excels at their job treated me
They were really nice and excels at their job treated me well and made me feel comfortable and service was really good 5 stars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maria, your five-star review has us doing a happy dance over here! 🌟 We’re thrilled you felt right at home and comfy during your visit. Can’t wait to welcome you back for round two of excellent service!
Terrible communication.
Terrible communication. I had to email management after no one would take my call. I showed up in person asking for the manager and he left out the back door. They blamed me for the lack of communication. I should have learned from the time before when they didn't put the car back together correctly. Parts were hanging and missing a ridiculous amount of fasteners. I will never return to this location, and I may never purchase another Honda.
Terrible communication.
Terrible communication. I had to email management after no one would take my call. I showed up in person asking for the manager and he left out the back door. They blamed me for the lack of communication. I should have learned from the time before when they didn't put the car back together correctly. Parts were hanging and missing a ridiculous amount of fasteners. I will never return to this location, and I may never purchase another Honda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're genuinely sorry to hear this visit didn’t meet your expectations. We understand how important it is to feel heard and supported throughout the service process. Please contact me with more information so we can better understand what happened and identify a way forward. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.
Very good customer service and delivered the car on time
Very good customer service and delivered the car on time as promised, I will definitely bring my car back here.
Very good customer service and delivered the car on time
Very good customer service and delivered the car on time as promised, I will definitely bring my car back here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Punctuality is our passion, and we’re thrilled to have delivered on time. Thanks for the trust, and the next time you need to visit us, our online service scheduler can have you booked faster than you can say “Let’s roll!”
Every time I get services at norm reeves I have
Every time I get services at norm reeves I have confidence that the services will be real excellent thank you
Every time I get services at norm reeves I have
Every time I get services at norm reeves I have confidence that the services will be real excellent thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Richard, it's great to hear of your confidence in our crew! We love knowing you trust us to deliver top-notch service every time. Thanks for fueling our passion—we’ll keep the excellence coming!
This is my first time buying a new car or a car in
This is my first time buying a new car or a car in general and the staff here at Norm Reeves Honda on Cerritos made the process as easy as possible for me. The gentleman who sold me the car was polite, patient, and friendly! I’m very satisfied with my experience and hope this car last me for as long as possible!
This is my first time buying a new car or a car in
This is my first time buying a new car or a car in general and the staff here at Norm Reeves Honda on Cerritos made the process as easy as possible for me. The gentleman who sold me the car was polite, patient, and friendly! I’m very satisfied with my experience and hope this car last me for as long as possible!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ally, welcome to the exciting world of car ownership! How awesome! 🎉 We’re so glad our team made the process a breeze, and we hope your new ride becomes your trusty sidekick for miles to come.
Always a good experience with you guys thank you all for
Always a good experience with you guys thank you all for what you do I will continue going with you guys
Always a good experience with you guys thank you all for
Always a good experience with you guys thank you all for what you do I will continue going with you guys
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're over the moon to hear that we've earned your trust again and again! 🙌 We’re honored to be your go-to pit stop and can’t wait to see you cruise back through our doors. Thanks for riding with us!
*Anthony, Jose, *Christian and Amir are ALL OUTSTANDING
*Anthony, Jose, *Christian and Amir are ALL OUTSTANDING individuals. I give them 5 ⭐️ plus plus… Thank you guys for making my experience with a dealer the best yet!!!
*Anthony, Jose, *Christian and Amir are ALL OUTSTANDING
*Anthony, Jose, *Christian and Amir are ALL OUTSTANDING individuals. I give them 5 ⭐️ plus plus… Thank you guys for making my experience with a dealer the best yet!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The fact that you had the best dealership experience yet is making us smile today! Thank you, Sandra. We’re honored to have set the bar high, and we’ll keep raising the roof on outstanding service for you.
Kim Kelly worked endlessly, and communicated with me
Kim Kelly worked endlessly, and communicated with me constantly. She is the reason I purchased my vehicle. She is caring, kind, and I love her personality.
Kim Kelly worked endlessly, and communicated with me
Kim Kelly worked endlessly, and communicated with me constantly. She is the reason I purchased my vehicle. She is caring, kind, and I love her personality.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad Kim Kelly’s dedication hooked you in—she’s thrilled to have been part of your journey! 🎉Now, you know what would be a great way to celebrate your new vehicle? A fishing trip! Feel free to tag us in any pics.