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Norm Reeves Honda Superstore Cerritos

(11,434 reviews)
Visit Norm Reeves Honda Superstore Cerritos
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–6:00pm
Sunday 8:30am–9:00pm Closed
2020 state dealer award
View 12 awards
2020 state dealer award 2019 state dealer award 2013 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 495-7540 (877) 495-7540
Used (877) 499-3659 (877) 499-3659
Service (877) 500-5691 (877) 500-5691

Inventory

See all 1204 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2005.
We have the volume selection of vehicles that most people want to shop from. We also have our exclusive Price Protection Guarantee to offer you additional peace of mind on what you pay. It states that if you find the same new Honda for less within five days Norm Reeves will pay you the difference or buy your car back. To date we haven't found a better offer than this.

Service center

Phone number (877) 500-5691

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Pedro Serrano headshot
Pedro Serrano
Sales Consultant
(29 reviews)
Brian Olvera headshot
Brian Olvera
Internet Sales Manager
(5 reviews)
Susanna Yim headshot
Susanna Yim
6 Years Honda Platinum Internet Sales Manager
(953 reviews)
Darrell Pork headshot
Darrell Pork
Internet Sales and Special Finance Manager
(209 reviews)
Phil Byrd headshot
Phil Byrd
Internet Sales Manager
(133 reviews)
Jose Sanchez headshot
Jose Sanchez
Internet Sales Manager
(112 reviews)
Linda Ly headshot
Linda Ly
Internet Director
(106 reviews)
Francisco Garduno headshot
Francisco Garduno
Internet Sales Manager
(69 reviews)
Mike Porter headshot
Mike Porter
Fleet and Retention Manager
(40 reviews)
Chandika De Silva headshot
Chandika De Silva
VIP Sales Consultant
(220 reviews)
Jerry Gonzalez headshot
Jerry Gonzalez
Internet Sales Manager
(219 reviews)
Jojo Bayas headshot
Jojo Bayas
Sales Consultant
(163 reviews)
Meysam Kaed headshot
Meysam Kaed
Sales Consultant
(110 reviews)
Albert Rosales headshot
Albert Rosales
Internet Sales Manager
(106 reviews)
Kash Varzandeh headshot
Kash Varzandeh
Sales Consultant
(89 reviews)
Shawn Shahnawaz headshot
Shawn Shahnawaz
Lot Supervisor
(82 reviews)
Samantha Alejo headshot
Samantha Alejo
Internet Sales Manager
(79 reviews)
Reza Asnashari headshot
Reza Asnashari
Sales Consultant
(70 reviews)
Hossain Ahmed headshot
Hossain Ahmed
Sales Consultant
(226 reviews)
Mazen Abdeh headshot
Mazen Abdeh
Sales Consultant
(177 reviews)
Jose Rodriguez headshot
Jose Rodriguez
Internet Sales Manager
(85 reviews)
Michael Villanueva headshot
Michael Villanueva
Sales Consultant
(31 reviews)
David Gutierrez headshot
David Gutierrez
Sales Consultant
(24 reviews)
Adam Pacheco headshot
Adam Pacheco
Sales Consultant
(23 reviews)
Jose Magana headshot
Jose Magana
Finance Manger
(312 reviews)
Devon Fields headshot
Devon Fields
Internet Sales Manager
(147 reviews)
Thearon Armstead headshot
Thearon Armstead
Sales Consultant
(33 reviews)
Daniel Montoya headshot
Daniel Montoya
Sales Consultant
(25 reviews)
Roberto Arteaga headshot
Roberto Arteaga
Sales Consultant
(135 reviews)
Allen Nouri headshot
Allen Nouri
Internet Director
(68 reviews)
Jesus Galeana headshot
Jesus Galeana
Sales Consultant
(42 reviews)
Neal Abolssedgh headshot
Neal Abolssedgh
Internet Sales Manager
(72 reviews)
Ray Tabatabai headshot
Ray Tabatabai
Sales Consultant
(60 reviews)
Kevin Harris headshot
Kevin Harris
Customer Relation Manager
(238 reviews)
Ash Mofrad headshot
Ash Mofrad
Internet Sales Manager
(4 reviews)
Ashley Gaines headshot
Ashley Gaines
Internet Sales Manager

Reviews

(11,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norm Reeves Honda Superstore Cerritos from DealerRater.

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Great service from Julie very thorough and always helpful

Great service from Julie very thorough and always helpful very fast service always friendly and always recommends the rite” fixes” for my Honda very satisfied I won’t. I won’t go anywhere else

Great service from Julie very thorough and always helpful

Great service from Julie very thorough and always helpful very fast service always friendly and always recommends the rite” fixes” for my Honda very satisfied I won’t. I won’t go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Julie sends her thanks for your kind words! 👍 She’s all about the right fix at lightning speed—glad you’re very satisfied and won’t go anywhere else!

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Susanna Yim, made my recent purchase so easy!

Susanna Yim, made my recent purchase so easy! She is great at what she does!

Susanna Yim, made my recent purchase so easy!

Susanna Yim, made my recent purchase so easy! She is great at what she does!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Anthony, Susanna will be happy to hear this! She loves making purchases effortless, and it means the world that you noticed. Enjoy your new ride!

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I such an amazing experience.

I such an amazing experience. Salesman was awesome (EJ), to the Manager, financial person. Thank you for an amazing experience.

I such an amazing experience.

I such an amazing experience. Salesman was awesome (EJ), to the Manager, financial person. Thank you for an amazing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I hve a Honda dealer close to me however the driver to

I hve a Honda dealer close to me however the driver to Honda Cerritos is so much worth it always willing to help n they dnt just sell u any car they help u get the car u actually want will most definitely recommend 100% more amazingly i do recommend r sales guy Reza 🙌🏼goes out of his way to give u amazing customer service

I hve a Honda dealer close to me however the driver to

I hve a Honda dealer close to me however the driver to Honda Cerritos is so much worth it always willing to help n they dnt just sell u any car they help u get the car u actually want will most definitely recommend 100% more amazingly i do recommend r sales guy Reza 🙌🏼goes out of his way to give u amazing customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow—driving farther really paid off! Reza is thrilled to hear his efforts helped you find exactly the car you wanted. Thanks for recommending us 100%—we can’t wait to help you again!

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Agent Jojo Bayas of Cerritos Honda was very helpful,

Agent Jojo Bayas of Cerritos Honda was very helpful, accommodating , thorough and clear with my trade in and leasing a new Honda Pilot vehicle and i am very satisfied with the whole process. He is exceptional!

Agent Jojo Bayas of Cerritos Honda was very helpful,

Agent Jojo Bayas of Cerritos Honda was very helpful, accommodating , thorough and clear with my trade in and leasing a new Honda Pilot vehicle and i am very satisfied with the whole process. He is exceptional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jojo is honored by your words—thank you for the glowing review! 🎉 We’re delighted you’re satisfied with your new Pilot.

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Great fast service, will continue to do business at Norm

Great fast service, will continue to do business at Norm Reves Honda in Cerritos California

Great fast service, will continue to do business at Norm

Great fast service, will continue to do business at Norm Reves Honda in Cerritos California

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for shouting out our fast service, Jorge! We love keeping things moving quickly and can’t wait to welcome you back for more speedy service.

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Easy to schedule appointment.

Easy to schedule appointment. Honored online price. No pressure to add additional service. Excellent service provided.

Easy to schedule appointment.

Easy to schedule appointment. Honored online price. No pressure to add additional service. Excellent service provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy you had an easy breezy service experience with our team. That's how we like it! Thanks for the 5-star rating, and feel free to check out our service specials next time.

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Susanna was an easy person to work with and understood

Susanna was an easy person to work with and understood what we wanted. Smooth and easy.

Susanna was an easy person to work with and understood

Susanna was an easy person to work with and understood what we wanted. Smooth and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Smooth, easy, and everything you wanted—that’s Susanna’s signature move! So glad we hit the mark for you. Thanks, Jackie.

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At first, I went there just to look, but they gave me a

At first, I went there just to look, but they gave me a lot of really key information about the car. I was looking at and they were flexible on pricing which helped a ton! And then they were flexible with me while I waited to hear from insurance, which helped persuade me to buy from them.

At first, I went there just to look, but they gave me a

At first, I went there just to look, but they gave me a lot of really key information about the car. I was looking at and they were flexible on pricing which helped a ton! And then they were flexible with me while I waited to hear from insurance, which helped persuade me to buy from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

From "just looking" to driving home happy! This is great to hear! We're glad we could turn window shopping into a memorable experience and hope you enjoy your ride. Thank you!

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Bad service.

Bad service. Oscar advised of a possible oil leak upon bringing it in however never called me back regarding it. He asked if I wanted the mechanic to look into and I said yes but never was looked. Wrote down I “respectfully declined” the multi point inspection but I was never asked. I made multiple attempts to call and speak with Oscar but he was never at his desk and never called back after multiple messages were left. Even when i eventually picked up the vehicle, he was not there. Once I picked up the vehicle, it was not driven up to the front. I was given the key and walked to the farthest north part of the parking lot to get it. I have had the vehicle serviced at the location before and never had a bad experience

Bad service.

Bad service. Oscar advised of a possible oil leak upon bringing it in however never called me back regarding it. He asked if I wanted the mechanic to look into and I said yes but never was looked. Wrote down I “respectfully declined” the multi point inspection but I was never asked. I made multiple attempts to call and speak with Oscar but he was never at his desk and never called back after multiple messages were left. Even when i eventually picked up the vehicle, he was not there. Once I picked up the vehicle, it was not driven up to the front. I was given the key and walked to the farthest north part of the parking lot to get it. I have had the vehicle serviced at the location before and never had a bad experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're sorry to hear you were disappointed by your recent experience. Your loyalty over the years means a lot to us, and we'd like to discuss what happened and how we can regain your trust. Please reach out to me at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

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