Reviews
Jose Magana Customer Service Extraordinaire
I don’t have a huge history of going to car dealerships however we have all heard horror stories about everything: time spent, bad customer service, agitated salesperson. Going to Norm Reeves I got my car from Jose Magana and went through the leasing process without problem. From picking the car out to the finance office Jose went with me all the way through. I thought it was amazing. GREAT customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate this great feedback and 5 star- rating, Joseph!
Susanna Yim is the lady to see
Hands down the best dealer in southern Ca. All the staff members are so helpful and nice. In and out service no long wait no wasted time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We truly appreciate the 5 star- rating and awesome feedback, Sal!!
Susanna Yim is a great sales representative to work with
Everything has gone easy and smooth, just waiting to drive my new car home, thank you Susanna Yim! Honda Norm Reeves is a great dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate the 5 star- rating and positive feedback, Dina!
CR-V Purchase
Came in to dealership to ask a few questions regarding the CR-V and the next thing that happened WE Bought our second vehicle from Susanna, she is an amazing sales lady, very knowledgeable at her job, I will probably return to see her for my third Honda next year. Thank you Susanna for your great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing about your experience with us!
Great experience
Brett did an awesome job explaining everything to us and helping us find the car that we were looking for. I would definitely come back here and work with him again the next time we are shopping for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to share about your experience and the 5- star rating, Sarah!
great experience
I had a good experience when buying my new car. I did some shopping around other dealers and at Honda Roberto assisted us, he addressed my concerns and with no sale pressure. I didnt take long in finance, which ws great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate the 5 star- rating and positive feedback, Cin!
Amazed!
He tried his best to help me get a good payment with no down payment so far the experience I’ve had! Thank you! I appreciate all the help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing about your experience with us!
Moses provided excellent service!!!
This my third time getting a car from Moses, he is my go to car sales man at Honda! He always provides a wonderful stress free experience! Always takes the time and finds me the right car!! Thank you Moses for being such a kind and genuine person!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share about your experience and the 5- star rating, Krys! Thanks for sharing this awesome photo too!
wonderful
cerritos honda is a wonderful dealership. they helped me with everything in a timely matter and worked with my budget. the staff is extremely nice. if i ever have a problem with my vehicle i know luis will assist me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate the 5 star- rating and positive feedback, Val!! Thanks for sharing about your experience with us!
Best Service ever
Susanne is the best hands down thank you for all your hard work. It was awesome to have you serve us thanks again your the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review and 5 stars, Michelle!