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Norm Reeves Honda Superstore Cerritos

(11,537 reviews)
Visit Norm Reeves Honda Superstore Cerritos
Sales hours: 8:30am to 9:00pm
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–6:00pm
Sunday 8:30am–9:00pm Closed
2020 state dealer award
View 12 awards
2020 state dealer award 2019 state dealer award 2013 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 495-7540 (877) 495-7540
Used (877) 499-3659 (877) 499-3659
Service (877) 500-5691 (877) 500-5691

Reviews

(11,537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norm Reeves Honda Superstore Cerritos from DealerRater.

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Thank You Christy Nuval and Jeff

Nice buying experience. Christy was accommodating and helpful. She was very patient with us. Jeff explained the financing part well. Thank you very much. It was a good day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback and 5 star- rating!!

Great Sales Rep. Experience; patient, helpful, and detailed

I enjoyed the search experience of my purchased vehicle with Eduard Radulescu. He kindly educated me based on what I was looking for in a car. Edward was helpful and detailed enough to show me a couple vehicles. He helped me make a confident decision in purchasing a car that truly would be a best fit for me. Purchasing and processing with the finance department was a bit of an inconvenience. Felt a bit pressured through that process since paperwork processing was done really late at night. Possibly staffing more in finance department would be a better customer service experience and employee service and convenience. That is my reason as to why I review 4 starts instead of 5 stars.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the 4 star- rating and valuable feedback, Sarah!

Amazing!

Edward helped me make the entire new car buying experience such a breeze. From viewing the cars, the test drive, and pricing options he made sure it was what I wanted and was comfortable with. So patient and so kind! He also took the time to follow up and I appreciate that highly. Will definitely recommend to any friends and family looking to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback and 5 star- rating, Michell!! Thanks for recommending us!

Great customer service

As soon as my wife and I arrived, we were greeted and helped by Sonny Wu, and he took great care of us and helped with everything we needed. I highly recommend shopping for a new car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share about you and your wife's experience and the 5- star rating, NP!

Great experience for shopping civic car

Great service. Patient and knowledgeable. Really good experience. Car is in good condition and Susanna really helped me a lot for choosing the right car and getting a good deal. Really appreciate.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share about your experience at our dealership, Pochun!!

Easy and quick service buying used car no hassle

Worth the 2 hour drive to purchase a car from this dealer. Staff were friendly and efficient and we were in an out in less than 2 hours, and I like the 555 warranty too for peace of mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share about your experience at our dealership, Smurf! Thanks for taking the drive to us!

Thank You So Much AJ & Sena

I would like to thank you both for the professional service provided to me last night. You guys are the best! I love my new ride! Thank you for the integrity and transparency in the transaction. AJ took care of the leasing paperwork process and credit while Sena helped us providing valuable information and options in the car. Thank you for the professionalism and simplifying the car buying experience. I’ll definitely recommend you both to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share about your experience and the 5- star rating, Izzi!

Excellent service!!

Came up to Honda to get new Honda accord. He was very helpful and gave us a good deal. Friendly nature. I would definitely come back again for my future car deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate the 5 star- rating and positive feedback!

Fast and friendly service

Darrell Pork was amazing! He took the time to explain all of my options and did not rush me at all to make a decision. His service was very quick and friendly! I will definitely recommend him to others!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback and 5 star- rating, Afra!

Easy!

Went to trade my lease at this store. Many thanks to Ugur Sisman for helping me chose a new vehicle. He made the experience really easy for me. I would highly recommend Ugur for your auto needs. Fantastic service from him and the Honda Store. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the great review and 5 star- rating!