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Norm Reeves Honda Superstore Cerritos

(11,421 reviews)
Visit Norm Reeves Honda Superstore Cerritos
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–6:00pm
Sunday 8:30am–9:00pm Closed
2020 state dealer award
View 12 awards
2020 state dealer award 2019 state dealer award 2013 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 495-7540 (877) 495-7540
Used (877) 499-3659 (877) 499-3659
Service (877) 500-5691 (877) 500-5691

Reviews

(11,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norm Reeves Honda Superstore Cerritos from DealerRater.

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Wonderful & amazing experience!

Thank you Jojo for helping me find the perfect car and making this a stress free experience. Jojo went out of his way not only to find me the color, make, and year but also the best price, mileage, and warranty. I’ve heard great things about Norm Reeves Honda Cerritos but he made the experience even better. I definitely recommend Norm Reeves Honda Cerritos and Jojo. Thank you! You are the best!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review, Josie! Thrilled Jojo was able to help you find exactly what you were looking for! Enjoy your new car!!

Edward is the BEST

It was my first car buying experience so I was going in scared lol.. Edward listened to me and made sure I stayed on budget but still getting pretty much exactly what I wanted. He was so kind and patient with me. Even though I spent allllll day long there- he definitely took care of me. I would recommend Edward to anyone who is looking to get a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share your experience! So happy Edward was able to help you feel comfortable about your first car buying experience!! Congratulations on the new car!!

Michael is great!

I leased my first car (2019 civic sport) and Michael made my experience so enjoyable. He was super friendly and constantly made sure everything was okay and that I was set on the car I wanted. Thanks Michael!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new car!! So happy Michael was able to find you exactly what you wanted! Thanks for the great review!

Best Experience Buying A Car!!!!!!

I never thought that I would be getting a Honda, but when I saw the 2019 Honda Civic Sport I just had to get my hands on that car. I was a little skeptical because I knew my credit was not that great. But I was actually referred by a family friend to Diego Cruz because I was told that he was really good at what he does & that he would work with me to get me a good deal. This experience in getting my car was honestly the easiest it’s every been as well as the quickest. Diego was amazing he really helped me get the best deal that I could afford & he really worked with me & my mom as well & kept us in the loop pretty much the whole time so that way we can know what’s going on. I love love love my car I’ve never been happier in a car. Thank you so much Diego & I would definitely advise anyone going to to Cerritos Honda to go to Diego Cruz!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new car!! Glad Diego was able to get you a great deal and help you find the car you wanted! Thanks for being a loyal customer, and for the great review!!

Christy is the best!

Christy Nuval was probably the nicest and most accommodating person I met during my search for a new car. She was also able to get me a great price on the car I was looking for. The only issue I had came with the finance department, which was hesitant to honor the terms I had agreed to come in for. I had given them all the information they needed ahead of time to see if there were any potential red flags, and they even ran the numbers for me before I came, but they did not tell me there might be issues with financing until I was ready to sign and pay. It should not have been a suprise to them since they knew everything ahead of time; they tried to get me into another financing deal which would have added +$500 to my total cost. That would be the only blemish on a otherwise great experience. Christy is an angel and I'd recommend her to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback!! Happy Christy was able to help you have a great experience! Thanks for your continued support!!

Excellent customer service!

Talk about great customer service! If you are planning to buy a Honda go to Norm Reeves Honda @ Cerritos auto square and look for Ray Saboor! Such a great sales representative! Just bought a 2019 civic sport, Ray made this shopping experience the best and not painful at all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! Glad Ray made your experience a great one! Thanks for being a loyal customer. Looking forward to seeing you again!!

I have very good experience I was very satisfied with my pur

Ray Saboor was so helpful he really went out of his way to make a good deal for me I will recommend him to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the five-stars! Happy Ray was able to help you find what you wanted. Thanks for being a loyal customer!!

Great Service

Susana went out of her way to not only show me the car, although it was in another lot, she worked with me to lower my rate and had the car ready for delivery once all my paperwork was done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! Congratulations on the new car!!

excellent service

excellent service, I received very good attention with what I was looking for, I left very satisfied with my purchase thank you very much for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! Glad our team provided you with excellent service!

Superstar Salesmanship & Service

After searching for a new Plug in hybrid before the year ended, I’m happy I came across Jojo who was a friends referral. He was super friendly and attentive to my questions. I’m pretty familiar with the leasing process and he worked for me to make the deal I wanted come to fruition. I couldn’t be happier and will continue to refer friends and family to JoJo & Norm Reeves Honda Cerritos.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience!! So glad Jojo was able to get you exactly what you wanted!! Enjoy the new car!