Reviews
Customer
The service manager Alex made sure my repairs was done in a timely manner because I had to get back to work. I appreciated that he was able to accommodate my request, and thank him very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lurlin, Thank you for choosing us to service your vehicle. We're happy to know that our staff was able to fulfill your request during your recent visit. Please let us know if we can assist you with anything else.
Leased
My experience there was good. The people were professional and courteous. The waiting time was a little longer than I anticipated, but the service was good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing the details of your recent service visit. We appreciated your patience and look forward to providing another 5-star experience on your next visit.
Alex was great!
Alex greeted me after I pulled my vehicle into the enclosed service area. Although I did not have an appointment, he told me that they would take a look at my vehicle and sure enough, within a few minutes in the waiting area he came out to explain what their mechanic had found wrong with the vehicle. Not only that, but they text you along the way to make sure you know what's going on. I approved the repair, and Alex offered me vouchers for a meal in the lunchroom upstairs, which was amazing customer service (and props to the lunch staff upstairs too - great pizza delivered to the table). Alex was so friendly and also very informative during the entire process. I will definitely take my car back to Sansone for future repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We were happy to give you such a pleasant service visit. Thanks for letting us know what exactly made your great experience. We appreciate your business and look forward to assisting you again.
I had such a great experience at Sansone Toyota with...
I had such a great experience at Sansone Toyota with Danny Zeledon, Steve Troy and other members of their team. They were extremely helpful and went above and beyond to help me get everything In order with my car! Making the process easy and stress free on my end! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Isaiah Melendez is amazing!!! I hate dealing with car...
Isaiah Melendez is amazing!!! I hate dealing with car salesman but he has made buying this car a PLEASURE!! And he speaks Spanish. Viva la raza!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
TUNDRA 2020!
Special thanks to Azaan KHAN my sales man! he was the best. He helped me and my family buy A BRAND NEW 2020 TOYOTA TUNDRA!!! . He was very smooth to work with, highly recommend asking for him !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just got my new car from Toyota! Dari helped me soo...
I just got my new car from Toyota! Dari helped me soo much! My first time buying a new car and she was wonderful! I highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oscar Cardoza was really helpful
I walked in and was greeted by Oscar, he listened to my needs and didn't pushed for something I didn't want. I was really greatful for his advice and help. loving my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Was helped immediately when I walked in, and I still can't get over how friendly everyone is there. I never felt pressured or pushed into anything, and I'm so happy with the car I walked away with. Will definitely be going back to see my man Khan!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Gina, Thank you for sharing about your experience with us. We're happy to know that our staff provided you with an enjoyable visit. We hope you're enjoying your car and look forward to assisting you in the future.
Toyota Van Recall Service
Maryann Teliha at Sansone were very kind and courteous. She made me feel very comfortable with what had to be done to my van. Turn around time was in a very timely fashion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing some details of your great service visit. We're glad that Maryann provided a seamless experience. We look forward to assisting you again.