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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

(2,348 reviews)
Visit Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday Closed 7:30am–12:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (866) 434-6162 (866) 434-6162
Used (866) 620-6681 (866) 620-6681
Service (888) 440-5751 (888) 440-5751

Reviews

(2,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville from DealerRater.

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Great customer service.

Great customer service. All of our questions were taken seriously and answered. We felt comfortable with employees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. It's great to hear that we were able to assist you and that you had such a positive experience. Ryan Arkens General Sales Manager 608-757-6150

Went in with very specific criteria for a used vehicle.

Went in with very specific criteria for a used vehicle. Michael Thornton worked magic and found me just what I wanted. Then he worked more magic and made the price fit my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lynda, It's fantastic to hear that Michael provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville! Ryan Arkens General Sales Manager 608-757-6150

Good group of people got me in my truck with fast polite

Good group of people got me in my truck with fast polite service and was given a nice gas grill for getting my truck from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi John: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville! Ryan Arkens General Sales Manager 608-757-6150

This was a fantastic car buying experience!

This was a fantastic car buying experience! This was the 2nd time we purchased from a Frank Boucher dealer in the last 3 months!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ryan Arkens General Sales Manager 608-757-6150

Would and have highly recommended your dealership to

Would and have highly recommended your dealership to potential customers. Your staff is highly professional and the entire atmosphere exudes a sincere desire to help and satisfy your customers. I WILL be back for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ryan Arkens General Sales Manager 608-757-6150

Loved the experience from the start until the end.

Loved the experience from the start until the end. I saw a VW Taos in Milwaukee that was a certified used, went to this dealership to test drive a Taos and end up buying a new Taos from them. Love the experience and everything about how they conducted the process. Will come back again sometime in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! Enjoy your new Taos! We truly appreciate the opportunity to do business with you. Thanks for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville! Ryan Arkens General Sales Manager 608-757-6150

It was a good experience.

It was a good experience. We are happy with our new Jeep. The salespeople were nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville! Please let us know if we can be of any more assistance. Ryan Arkens General Sales Manager 608-757-6150

The initial conversation and contact was good to schedule

The initial conversation and contact was good to schedule a showing. After deciding to purchase a 2024 Tiguan, I was in my new vehicle in about 2 hours. Good follow up after the sale. This was my 3rd vehicle purchased from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Kevin, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ryan Arkens General Sales Manager 608-757-6150

Sales guys wasn't pushy.

Sales guys wasn't pushy. Very helpful, made sure it was what we was looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon! Ryan Arkens General Sales Manager 608-757-6150

They have always treated me good.

They have always treated me good. I feel comfortable with them. They go out of there way to be accommodating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ryan Arkens General Sales Manager 608-757-6150