Reviews
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Oil change completed as specified. Friendly service and ok waiting room
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving this excellent review, Colleen! I am pleased to know you had a pleasant visit to our service department. We hope to see you soon, take care! Warm regards, Hayes Piker, GM at Marthaler Marquette
Surprising visit!
I stopped in the showroom at Marthaler in Marquette to “maybe” look at a car I had seen on the website. After 2 days of looking at 3 different cars I bought a 2019 Chev Equinox. David Heard was the salesman, he was patient and very polite. Answered all my grueling questions, sometimes twice, and took care of everything for me from getting a loan, to switching my plates and insurance. I am very happy. Thank you David.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am happy to hear your time spent with David was pleasant. Congratulations on your new 2019 Chevrolet Equinox! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Hayes Piker, GM at Marthaler Marquette
Great experience!
It was an overall great experience! I love my new car. Ray was great to work with, very helpful in getting things set up and learning all the features.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Hayes Piker, GM at Marthaler Marquette
Purchase of 2019 GMC Acadia
I just purchased a 2019 GMC Acadia yesterday from Marthaler and it was a seamless process. From my salesperson, Charlie Crabb, to the business manager, Cassie Herman, they went above and beyond for me. FIVE STARS!! I love my new car and I will go back to Marthaler for my next vehicle purchase!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Garry Tollefson, GM, (906)-226-3592
Returning customer
Our salesman Dave Heard was excellent, great to deal with! Five stars! Financing was a breeze with Cassie Herman, also five stars! You have a great crew and thank you Hayes for washing our truck! You all are absolutely the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Garry Tollefson, GM, (906)-226-3592
David Heard
I would recommend Marthaler and especially David Heard. Excellent service from start to finish. Financing was a breeze with Cassie Herman. Definitely give them 5 star rating. Totally positive experience. They even accommodated our Jack Russell. Great place. Great prices
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Garry Tollefson, GM, (906)-226-3592
So far, I love our vehicle - Buick
I have been used to Public Service for over 20 years so Mathers process was different for me- No negotiating on price and no added fixtures such as remote start. Public Service did everything they could for you! Mathers makes it formal..... You no longer even walk out with a coffee cup. However, I’ve known the staff there for two decades and that is why I stayed- They are the best!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Garry Tollefson, GM, (906)-226-3592
Ms. Deb
I enjoyed my experience today. Charlie asked me my needs and features I’m looking for in a car and offered several possibilities. I am still considering my selection but will definitely buy from Charlie,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Garry Tollefson, GM, (906)-226-3592