Marquette GMC

I had a great experience at Marquette GMC, David the Sales person placed an order for me and spec?s the Yukon exactly as I wanted it, he kept me up to date with the build order. The loan officer Kassandra was perfect too, the loan process was quick and painless! Not only that she wasn?t trying to push tons off addons I didn?t need, she set me up with exactly the extra coverage I wanted. Bottom line if you want a quick, simple, friendly experience this is it. This is exactly how you make life long customers. Thank yall! Thank you for my new Yukon XL AT4 Duramax!

Poor diagnostic efforts, making excuses for incomplete service. Refusal to acknowledge continued problem until shown by customer. Hesitation to act.

I have bought three vehicles from Kevin at this dealer each time I got a great deal. Honest straight forward no B.S. I will always buy from there if they have a car I want.

Went to look for a used vehicle for my son. The dealer wasn't interested in selling me what I was looking for. He kept trying to sell me a new vehicle for myself and was completely uninterested in helping me find anything else. He wouldn't give us any numbers on the vehicle we were looking at. Very shady. I won't go back.

They charged me way over book of the vehicle I purchased , I spent 4K over book value ... they won't negotiate ...: telling you "we are honest and give the best deal everytime" They gave me this "we owe" list of things needing to be done , the service shop I have no issues with . It's the sales department, in fact when I told them how disappointed I was in this large purchase they , they didn't respond. I sent the screen shot to the manager Nikki of the book price and explained how upset I was spending way over book for a suv with all these issues, I asked if I could return it or remedy and they wouldn't respond . The salesperson Brandee was condescending and rude after sale not helpful at all , yet before sale assured they want complete satisfaction of sale and was acting like a friend (clearly all a sales tactic)... hmm she was juggling two sales while selling to us So sure they can hustle a sale , but what your being sold is likely overpriced or in my case overpriced over 4K over book ?! Didn't think that was legal to swindle that way?! I will be checking into that since they aren't responding to my email inquiries to Niki It's been in and out of the shop. I've bought many vehicles in my life from dealerships and I can say this by far is the worst for a sales experience and management gives zero response if your unhappy or ask for some things to be remedied Never again and I wouldn't recommend them , they treat you nice until they sell you a overpriced car (in my case) and wash their hands of you with issues . I should have done more homework on the purchase but I didn't think they were taking me for such a ride on this ... I am truly sickened they would go so high over kbb value on a suv that in no way can be resold for that .. they took me for a fool and I guess it's shame on me for that please again as we asked from day 3 buy it back .... it has 30 miles since I bought it , buy it back to show you stand for your customers and their satisfaction instead of having them pay $$$$$$ for a lemon

the most regrettable choice I've made is purchasing a vehicle through Marthaler. They will say anything just to sell you a car and not live up to their word. Within 3,000 miles my car had to be serviced 3 times for a check engine light. The engine misfired, they see it misfired, and gave it back to me saying there was nothing they could do. They will sell you a faulty car and try to shrug it off. Do not trust this dealership.

They had me put a downpayment and get financed then sold the truck to some one else , told me they would make it right buy getting me the same truck for the same price after waiting 2 and a half weeks for the truck to come I find out the truck has 3,000 more miles and they want to charge me more money. I dont know how that is making anything right customer service is garbage . They should really be ashamed of the way they treated me

Great experience with Sales person Kevin and manager Nikki. It couldn’t have gone any smoother. I was more than satisfied with the deal we made

I have a fleet that is maintained at Marthaler. The service dept is top shelf. The sales staff work with me no matter what my changing requirement dictate. Every visit there is positive and the whole staff help meet my needs. A shining example of how a dealership should be run.

My husband and I went in with our budget and they honored our budget and worked with us. No pressure for extra things above our budget and treated us the same as someone buying brand new vehicle. Nice to see the owner of a big car dealership taking interest in his customers and dealerships.