Reviews
Difficult to get ahold of advisor before getting my car
Difficult to get ahold of advisor before getting my car towed there(sat on call for over 30 minutes), whoever I spoke to said that I would be contacted once my car arrives and I wasn’t contacted until the next evening even though it arrived hours before closing, prices not fair, all issues that were discussed were not investigated. My check engine issue was not fixed, my light came back on after leaving the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at Autonation Chevrolet North Richland Hills. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (682) 214-2010 to discuss what we can do to help.
They’re always polite and informative about my car.
They’re always polite and informative about my car. They provide me with great service each time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Shauna, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I would highly recommend buying a vehicle from Tamara
I would highly recommend buying a vehicle from Tamara Hitt @ AutoNation Chevrolet. She is very knowledgeable, friendly and eliminates most of the dealership hassle. I hate sitting around waiting at dealerships because to me time is money, Tamara makes the process streamlined and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Autonation Chevrolet North Richland Hills and we hope to be of service again in the future.
Last Oil Change of the Day!
I pulled in after 5pm and was able to get an oil change!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kimerly, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
I was in and out not having to dread waiting for a long
I was in and out not having to dread waiting for a long oil change for my car. Thank you for the quick and prompt oil change! Janey was very attentive and made sure to make me feel that my time is just as valuable as hers. Stellar customer service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Awesome and amazing grate experience.
Awesome and amazing grate experience. Afi was very helpful and a grate sell men thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great quality
Took my car there to get service and the dealer made sure to take care of me! My engine light came back on and didn?t charge me one bit to get it fix after taking it back. Would definitely recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Norman, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service advisor was professional when I arrived for my
Service advisor was professional when I arrived for my service appt and polite, nice waiting area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great experience
I bought replacement tires and got an alignment at a price that was very competitive with tire shops.Daniel really seems to care about my experience every time I go to the dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
Service department is awesome! There were 7 vehicles in front of me and still had me checked in in less than 5 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Troy, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.