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Lauterbach Buick-GMC

(63 reviews)
Visit Lauterbach Buick-GMC
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 8:00am–5:30pm 7:30am–5:00pm
Wednesday 8:00am–5:30pm 7:30am–5:00pm
Thursday 8:00am–7:00pm 7:30am–5:00pm
Friday 8:00am–5:30pm 7:30am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
New (641) 672-7638 (641) 672-7638
Used (641) 672-7640 (641) 672-7640
Service (641) 672-7639 (641) 672-7639

Reviews

(63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lauterbach Buick-GMC from DealerRater.

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I had been looking for a new vehicle for quite a while.

I had been looking for a new vehicle for quite a while. Had to been to a larger dealership out of town and was not treated well. Went in to see Doug to test drive a GMC Terrain. There was never any pressure nor did I feel like I was wasting his time. Came back the next day and decided on a Terrain, the process was the easiest I have ever had purchasing a vehicle. I would highly recommend Doug and the Lauterbach team when buying a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had a good experience at Lautenbach in Newton.

We had a good experience at Lautenbach in Newton. They had what we wanted and we enjoyed working with sales, finance and the owner who even went out of his way to have mats delivered to us. Great people, and thankful for the respect we were given.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I can't thank Doug Cupples and Lauterbach enough for a

I can't thank Doug Cupples and Lauterbach enough for a great experience, it was definitely worth the drive! I love my car and they were easy to work with and accommodating!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership, they know how to deliver a great

Great dealership, they know how to deliver a great customer experience. They were extremely responsive to our used car needs, and were ready for us when we arrived. Everyone we interacted with was super friendly and knowledgeable. I have bought several vehicles over the past 4 years, and this dealership was far beyond all of the others in delivering a great customer experience. Give they a try, I was happy I made the drive from the Des Moines area. It was well worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sales

Love all the staff, from my salesman up to the owner. They k w what I wanted and made it happen. Thank you to the Lauterbach family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I found my new family run dealership.

Just got my 2024 3500HD. Looks great. They had everything ready and Brian went through everything with us. It all went simple. Everyone was so friendly. No pressure. I'll go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

I have been buying cars at Lauterbachs for over 20 years. What I like the most about dealing with them is they do not high pressure you. I have always been treated fairly by Dean, Jason, Ken, Brian, Joe andJeff. I always have all my maintenance done there also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worth the drive!!

I can't praise this dealership enough. They were so accommodating, courteous, patient, gracious, genuine, fair, and not pushy. I wouldn't hesitate to recommend Lauterback.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

I just purchased a used Buick Envision here! The experience was top notched! From my initial contact with Brian, to the test drive and deal, to the financial department and the final drive off the lot, it was the easiest and most efficient purchase of a vehicle that we have ever had. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lauterbach best place to look for your car!

Very good example of a good dealership. The only Dealership I trust in getting a car. Thank you Brian for taking your time and in letting me know how to proceed on with this new second hand car!!! A great place to shop for your car and the only place. Thank-You.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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