Norm Reeves Honda Superstore - West Covina

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Reviews

Average Ratings

4.8
134 lifetime reviews. Includes reviews of Norm Reeves Honda Superstore - West Covina from DealerRater.com
  • Very happy with our 2016 Civic LX

    we're very happy with our new car, our third car we've bought from Norm Reeves Honda. Louis Mesquita (fleet sales/Costco) was very helpful. He kno...

    Dealer Response

    Great to hear! Thanks for sharing, Maggie. You can always count on us. On behalf of the entire Norm Reeves Honda West Covina, congratulations on H...


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    we're very happy with our new car, our third car we've bought from Norm Reeves Honda. Louis Mesquita (fleet sales/Costco) was very helpful. He knows his stuff. Mauricio Trelles (Finance Man.) was also very helpful. The over all process was excellent. We'll see you for our fourth, L.O.L. Maggie L.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Great to hear! Thanks for sharing, Maggie. You can always count on us. On behalf of the entire Norm Reeves Honda West Covina, congratulations on Honda #3 - see you again down the road! Here's to many fun miles ahead.


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  • Manuel,Patrick,Alex and Chantel were Awesome....
    May 29, 2017

    I went to just get an appraisal on my trade and Manuel Briceno showed me around to different Honda Civics. He did a great job at showing me the se...


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    I went to just get an appraisal on my trade and Manuel Briceno showed me around to different Honda Civics. He did a great job at showing me the selection they offer here at Norm Reeves. Once I decided Alex helped us secured the financing. He was super professional with my wife and I. Patrick was just an extra to the equation he was a nice internet manager that treated us so kindly and made us feel welcome. Then we dealt with Chantel she was such a doll nice and considerate to our needs. Thanks guys way make a Veteran feel appreciated.

    Does recommend this dealer

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  • Armando Garcia is a no pressure, no nonsense Guy!
    May 23, 2017

    Armando Garcia kept his word, he took my financial consideration and helped me get the car I would be most happy in. Armando is someone I recommen...

    Norm Reeves Honda Superstore - West Covina

    Awesome to hear! Appreciate the glowing review about your experience shopping with Armando, Eugene and the West Covina crew - congratulations on t...


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    Armando Garcia kept his word, he took my financial consideration and helped me get the car I would be most happy in. Armando is someone I recommend, to see if you need a car. I got an HR-V, so happy and in the color I wanted. Thank you, Armando!!

    Does recommend this dealer
    Norm Reeves Honda Superstore - West Covina

    Awesome to hear! Appreciate the glowing review about your experience shopping with Armando, Eugene and the West Covina crew - congratulations on the new HR-V...nice pick! Here's to many fun, smooth miles to come - you can always count on us. See you again down the road - take care!


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  • First time buyer!

    Syr was a huge help getting me into my brand new 2017 civic hatchback! He made my first time buying a car a very easy and exciting experience. THA...

    Dealer Response

    Fantastic to hear, Nicole! Thanks for sharing the 5-star feedback about your visit with Syr and the West Covina crew - you can always count on us....


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    Syr was a huge help getting me into my brand new 2017 civic hatchback! He made my first time buying a car a very easy and exciting experience. THANK YOU!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Fantastic to hear, Nicole! Thanks for sharing the 5-star feedback about your visit with Syr and the West Covina crew - you can always count on us. Congratulations on the new Civic ... nice choice! Here's to many fun, smooth miles to come. See you again down the road!


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  • Great salesman
    May 15, 2017

    Armando is a great sales man the best one I have meet since I have been buying cars I have never had a great salesman ever before till I stepped i...

    Norm Reeves Honda Superstore - West Covina

    Fantastic to hear! Appreciate the 5-star feedback about your visit with Armando and the crew. On behalf of everyone at Norm Reeves Honda Superstor...


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    Armando is a great sales man the best one I have meet since I have been buying cars I have never had a great salesman ever before till I stepped in Norm Reeves Honda and meet Armando I really felt comfortable buying my next car he explained himself to the fullest and made me feel comfortable 110% to purchase a car again definitely I will recommend everyone to go to Armando for great service when they are looking for a car at Norm Reeves Honda....

    Does recommend this dealer
    Norm Reeves Honda Superstore - West Covina

    Fantastic to hear! Appreciate the 5-star feedback about your visit with Armando and the crew. On behalf of everyone at Norm Reeves Honda Superstore West Covina - congratulations! Thanks for shopping with us - see you again down the road. Here's to many fun, smooth miles to come.


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  • Talia

    I got a great service!! I went in the dealer feeling down of personal problems and as soon as PATRICK LUCAS walked up to greet me he put a smile o...

    Dealer Response

    Thanks for sharing, Talia! Glad you had a 5-star visit with Patrick and the Honda West Covina crew. You can always count on us - here's to many fu...


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    I got a great service!! I went in the dealer feeling down of personal problems and as soon as PATRICK LUCAS walked up to greet me he put a smile on my face and happiness very very great employee help me out in a great way I am super happy thank you very much for a great customer service

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for sharing, Talia! Glad you had a 5-star visit with Patrick and the Honda West Covina crew. You can always count on us - here's to many fun, smooth miles to come. See you again down the road!


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  • Positive Experience

    My experience at Norm Reeves Honda in West Covina was very positive. I loved the comfortable setting where I waited with my family. All the employ...

    Dealer Response

    Great to hear, Claire! Thanks for sharing - appreciate you shopping with the West Covina crew. On behalf of Patrick, Ryan, John and the entire tea...


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    My experience at Norm Reeves Honda in West Covina was very positive. I loved the comfortable setting where I waited with my family. All the employees were very friendly and helpful. I received outstanding service from Brandon Hanson, Patrick Lucas, Ryan Lucas and John in the Finance Dept. Thank you for being so kind and thoughtful. You listened to my need for the car I wanted and I did not feel any pressure to make a decision. THANK YOU!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Great to hear, Claire! Thanks for sharing - appreciate you shopping with the West Covina crew. On behalf of Patrick, Ryan, John and the entire team - congratulations on your new ride! Happy we could help - here's to many fun, smooth miles to come. See you again down the road!


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  • Good experience
    April 17, 2017

    When I met John he was very nice and took the time to listen to exactly what I was looking for in a new car. He answered all my questions and was ...

    Norm Reeves Honda Superstore - West Covina

    Glad to hear! Appreciate the 5-star feedback. On behalf of John and the entire Norm Reeves Honda Superstore West Covina crew - congratulations on ...


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    When I met John he was very nice and took the time to listen to exactly what I was looking for in a new car. He answered all my questions and was able to locate the exact model and color I wanted for my new car. I was very pleased with his customer service skills and he is a man of his word. I will definitely refer family and friends to John at West Covina Nirm Reeves. Karen N.

    Does recommend this dealer
    Norm Reeves Honda Superstore - West Covina

    Glad to hear! Appreciate the 5-star feedback. On behalf of John and the entire Norm Reeves Honda Superstore West Covina crew - congratulations on the new ride! Thanks for shopping with us - here's to many fun, smooth miles to come.


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  • Was as simple as ordering pizza

    Having visited 11 dealers, 3 weeks of daily evenings grind, this dealearship had the professionalism and respect for my time and money. I made the...

    Dealer Response

    WOW - glad we could help make your visit a smooth one. Congratulations on your new ride. Appreciate you choosing Norm Reeves Honda Superstore West...


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    Having visited 11 dealers, 3 weeks of daily evenings grind, this dealearship had the professionalism and respect for my time and money. I made the deal in 10 mins. Though the paperwork and cleaning the car took 4 hours!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    WOW - glad we could help make your visit a smooth one. Congratulations on your new ride. Appreciate you choosing Norm Reeves Honda Superstore West Covina - here's to many fun miles ahead. See you again down the road!


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  • Jason Song

    Jason Sang was very professional in his salesmanship, very courteous, polite, funny and made us feel like family. He does have a good sense of hu...

    Dealer Response

    Thanks for sharing, Bertha! Appreciate the 5-star feedback about your visit with Jason and the West Covina crew. Happy we could help - here's to m...


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    Jason Sang was very professional in his salesmanship, very courteous, polite, funny and made us feel like family. He does have a good sense of humor. Honda has a good good man working for them. Don't let him go! We loved the experience and will do it again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for sharing, Bertha! Appreciate the 5-star feedback about your visit with Jason and the West Covina crew. Happy we could help - here's to many fun, smooth miles to come. See you again down the road!


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