Reviews
Awesome and helpful staff! They answered all questions...
Awesome and helpful staff! They answered all questions and concerns. Made the car purchase experience pretty straightforward. They are someone you can rely on to help choose a car to best suit your needs. Great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the 5 stars and this awesome feedback about our staff!
This is my second purchase from Norm Reeves West Covina....
This is my second purchase from Norm Reeves West Covina. Both times I had a great experience. John Gomez was my salesman and was extremely professional and helpful. I’m a Honda guy and will more than likely be returning a third time! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the great review and 5 star- rating, Garcia! We appreciate your loyalty!
Repair service satisfactory. Service writer knowledgeable...
Repair service satisfactory. Service writer knowledgeable & understanding. Waited almost 4 months to get a part to complete a repair! No fault of dealer but looks bad. They could have at least washed my car to show consideration for trouble but did not.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Yudor, if you would like to talk more about your visit, please give our Service Manager, Octavio Cortes, a call at 626-756-3870. Thank you.
Jerry Wang was outstanding. Finance manager too, don’t...
Jerry Wang was outstanding. Finance manager too, don’t remember his name. Very pleasant. Thank you Honda Reeves. I would most definitely refer someone to you guys. I will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the great review and 5 star- rating, Diana! We're happy to hear Jerry was able to help you out!
Great customer service. Friendly staff. Family oriented...
Great customer service. Friendly staff. Family oriented and kind:) Reviewed all numbers and expressed with respect. Treated us as a family unit and understood what we were looking for:)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share this positive feedback and 5 star- rating, Velez!
The service here was awesome!
John did an excellent job in taking care of us. He got us the best price for the car we came looking for. The financing manager, Cesar, was awesome also, he helped us with some additional features for the vehicle. It was definitely an excellent Customer experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the great review about John and 5 star- rating, Liliana!
Louis was so helpful with me, he answered all my...
Louis was so helpful with me, he answered all my questions. Didn't make me feel uncomfortable or pressured to buy anything. Had a very good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback about Louis and 5 star- rating!
Juan was most helpful and informative i alwaysgo there...
Juan was most helpful and informative i alwaysgo there because service prople really take care of what i need. Good luck to you guys and be safe
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate the great review about Juan and 5 star- rating, Amir!
This dealership was extremely helpful, Stan was the best...
This dealership was extremely helpful, Stan was the best in helping us get a good deal and working with us!! Highly recommended!please go here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the great review and 5 star- rating, Victoria!
Service due on my vehicle
The service writer explained what my car needed and how much it was going to cost me . Very professional. Even though I did not have appointment they took me in and the service was done quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate the great review and 5 star- rating, Alfredo!