Norm Reeves Honda Superstore - West Covina

Joseph was very helpful finding the car that we wanted! This is our second purchase here, we bought here our brand new pilot on 2012.

Ruben Orteaga was very knowledgeable and patient with us purchasing our 3rd purchase over the years at this location. John helped directed us to the best... vehicle for our price.

David was very responsive via email in my initial communications regarding the Auto Club and Costco pre-negotiated rates. John sent pictures promptly... yet then has some delay in following up and then had to arrange another car to be sent from another dealership, delaying the original appointment. During appointment and test drive he was very informative, pleasant and seemed to do his best to keep the process moving along. Impressed at the time and patience involved showing me everything and staying until he was assured I was satisfied with being comfortable with my new car.

My car battery died on me and I shopped around for the best price. I drove my car to my local Honda dealership, Norms Reeves Honda and spoke with Brandon... Hanson. Brandon was friendly and very professional. He gave me a great price on the service that I needed. The price for the car battery was easily $50 less than the local Autozone, which I couldn't believe. I really appreciate Norm Reeves Honda and Brandon for the great customer service. Thank you.

Always a good experience when I am here. They keep in touch, try to make you comfortable if waiting or offer ride somewhere if it is a day long repair.... They go over everything and if they find something additional they communicate quickly. Never had a problem here.

Excellent customer service provided by the dealer service department with the friendly and knowledgeable service provider, Joe Martinez. Excellent job... and service with a quick turnaround time.

Me and my husband had an awesome experience getting our new car.. we traded our old civic and we got our new civic hatchback.. Jessica made it so fast... and easy thank you Jessica

What could end up as the worse experience for the first time in this location because of rudeness and unprofessional behavior from an employee named jackie,... changed because of the great sales manager skills and the sales lady that was very nice and always taking care of us the whole time, she was my star in this situation , Thank you Jessica and i cant remember the name of the finance guy but he was great too!! Always trying to help us to the end.

Every aspect of my buying experience here was outstanding. Every employee was efficient, friendly, helpfull and professional. I drove 45 miles to this... dealership and because of the way i was treated its my new permanent home. Ty norm reeves of west covina!!!

Great service. Very happy with the results. Antonio the service person was very friendly and helpful. Did his best to help with everything I needed.