Norm Reeves Honda Superstore - West Covina

Moah was really good at helping us find what we needed. I was surprised to see that the finance guy that helped us was not wearing a mask but was behind... the plastic partition. Other staff walked around and into the finance department without wearing masks. Didn't see much sanitizing going on during the almost 5 hours we were there especially during this pandemic.

Service Rep (Jospeh Huynh) is extremely helpful. I mentioned I am relocating out of state and wanted to make sure my car was in the best shape for the... drive. He helped me pick out certain services tailored to my situation and I feel more safe doing this long drive. The wait time was reasonable and staff is very nice.

The service department/advisors at Norm Reeves Honda West Covina are very professional and are very helpful and informative! Trinity explained everything... I needed for my vehicle and was not pressured into getting service not needed. Time waited was right inline with estimated promise time!

I came in to fix my A/C compressor two months ago. Since the dealership did not have the parts in stock, they told me they would call me back ASAP and... put the part under urgent order. Throughout the wait time of two months, Mr. Sanchez stayed in contact with me giving me monthly updates. When it was available, he helped me schedule an appointment the morning after and fixed it immediately. I appreciated his friendliness and constant care for his customers. Even though there are other dealerships near me, I would be more than happy to drive a little further to work with Mr. Sanchez again!

Joshua was friendly and informative about the service that would be completed on my car and reviewed the suggestions for my future visit. Great customer... service. Thank you.

Jesse, Samuel and Abraham were all great, and made buying our new car a comfortable and fun experience. They were all very knowledgeable, professional... and friendly. We got a good deal on the exact car we wanted. Would definitely recommend Norm Reeves Honda. Thanks to all of you!

Had a pleasant experience working with Jason Fang. Finance guy didn't make me feel that great afterwards. Trading evaluation was insulting. Noticed that... some other customers were not wearing a mask and employees kept working with them

Brandon's service was great as always! I always get my oil changed and the quality of work is great. They even replaced my parking light. Thanks

I would most definitely recommend this dealership no matter the reason for your visit. The staff members are always nice and get the job done!

Comfortable service. Reasonable price. Professional advised. I will recommend my friends to buy their new car. I will come back to buy my another new... car soon.