Reviews
Very kind helpful answer all my questions very satisfied
Very kind helpful answer all my questions very satisfied with the service tread me with respect
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Honda, Jsp56! We're happy that your car-buying experience went so well, and we hope to hear from you again. Thanks so much!
Norm Reeves Honda West Covina was wonderful!
Norm Reeves Honda West Covina was wonderful! I was able to look at all the models, ask questions, and test drive. I would go back for another car in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sounds like you had a great experience buying your new Honda, Donna! We appreciate the positive feedback and hope to help you in the future. Thank you!
Mr. John Gomez gave me ample time and showed me several
Mr. John Gomez gave me ample time and showed me several alternatives, including a test drive, and answered all of my questions, and was very patient, allowing me to make my selection without any regret. Similarly for Andrew to finalize payment. I am very satisfied with the overall experience and result.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Honda, Engr79! We're so happy to hear that John gave you all the information that you needed, and Andrew helped you to finalize it all. Thanks so much, and we hope to see you in the future!
I’m disappointed on how this person lied too me fraud and
I’m disappointed on how this person lied too me fraud and scammed me… I’m very upset 😠
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello il 7249948, We're very concerned to read this review and would like to learn more about the situation you had at our dealership. Please reach out to our General Sales Manager, David Warren at David.warren@normreeves.com so that we can resolve any outstanding issues. Thank you.
Who pays $1087.77 a month?! I’m a single mom of three and paying rent of $2065.00 a month?! I was in comma and had a stroke not working at the moment…This is ridiculous!!!
My 3rd purchase at Norm Reeves Honda they are the best.
My 3rd purchase at Norm Reeves Honda they are the best. Staff is very friendly and knowledgeable I am very happy with my purchase and will return. Sales rep David Ochoa was great! and finance dept Andrew Brown was also great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your third purchase at our store, Oscar! We're happy to hear that David and Andrew could be such a great help to you. Thanks so much, and we hope that we can help you in the future!
Bought the car from Jimmy Tang.
Bought the car from Jimmy Tang. Excellent smooth easy transaction. No hassel and no playing trick. Felt the quick transaction was right to the point. The OTD price was right and fair to us compared to few other dealerships we went to. Thank you Mr Jimmy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We wish you the very best on your new Honda, Umi! We're thrilled to hear that Jimmy could be part of your experience. Thanks so much, and we look forward to serving you again!
Sales Person was very rude.
Sales Person was very rude. Was interested in a Civic Type R with intention to buy. I have been dying to see one in person for a while to actually sit and see how the racing seats fit. I finally had the opportunity at this dealer. Unfortunately the sales person helping me, Kunaal Sharma would not let me sit in the car. When I asked why, he told me it was because of risk of property theft (specifically the shift nob). I was shocked to say the least. Not only was he not going to let me sit in the car, he inferred I had some sort of nefarious intentions. I had to ask again informing him of how absurd it is to try to buy a car without even sitting in it and he finally let me. I have never been treated so rudely by a Honda sales person. Unfortunately, this made me reconsider buying the car from this sales person and I ended up going to another dealer. Never had issues at this dealer and I bring my car into service all the time. I helped a friend get his Civic from here too so I don't know what happened this time.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're disappointed to hear that you didn't have a good experience at our dealership during your sales visit, gcivicR2025. We understand your frustration and will address these issues that arose with our sales team. We hope that you will consider visiting our store in the future. In the meantime, please reach out to our General Sales Manager, David Warren at David.warren@normreeves.com to discuss the matter in detail if you like. Thank you.
Friendly and cheerful staff specifically Marlon sales
Friendly and cheerful staff specifically Marlon sales person and Andrew in finance Thanks so mucj
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Honda, Soty! We're pleased that Marlon and Andrew could get you behind the wheel. Thank you, and we hope to see you at your next visit!
John Gomez made sure we had the best experience at
John Gomez made sure we had the best experience at NRHonda! We couldn’t have asked for a better car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Honda, smendoza626! We appreciate the positive feedback about your experience with John. Thanks so much, and we hope to see you in the future!
I was listened to as far as my needs.
I was listened to as far as my needs. I’m very happy with my HRV, trade-in and price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We wish you the very best with your new Honda HR-V, Lina! We're pleased, too, that your trade-in transaction went so well. Thank you, and we look forward to seeing you again!