Reviews
Daughter bought terrain 3 months ago.
Daughter bought terrain 3 months ago. Went to get oil change, was told 2 tires were cupped. When she bought vechile was told 2 of 4 tires were replaced. Firestone wondered y all 4 tires weren't replaced. When I found out about this I looked and the 2 that were replaced were not paired ,the same tread design. So she has 2 different tread design tires on her vechile. As anyone knows not good for 4 wheel drive drive train. Yes I looked at tires and yes all same brand Hankook but 1 wad different tread design. NEVER BUY THERE AGAIN, AND ANYONE I KNOW (STAY AWAY)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Na, I'm sorry to hear this, would you please contact be directly to discuss this ? Sincerely Tim Manning Dealer Principal Bog Brown Chevrolet 515-278-7825
New to me Tahoe
Working with Scott Hampe to purchase a used Tahoe. He was very professional and worked with me to get the one I was looking for with the features I wanted. He kept me informed along the way, even went and took pictures of potential vehicles, to ensure I was getting what I was looking for. He was not overly aggressive in the sale, which was much appreciated. He takes care of his customer no matter how long it takes. Highly recommend working with him. Thanks.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Go to Bob Brown
I recently bought a Chevy Blazer from Bob Brown. Scott was a great salesman and easy to work with. I would recommend this dealership to anyone looking to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Brown Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2020 Equinox
Working with Clyde Birks is always a pleasure. My family and I have bought three vehicles through him now and have zero regrets doing so. He's knowledgeable and willing to go out of his way for you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Emily, our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
Very satisfied!
At first we were disappointed, since the vehicle we wanted to look at had been loaned out to someone who was getting their vehicle repaired. That night we decided to cancel the deal and look elsewhere. So, we went back the next day and told them we decided to cancel the deal because they didn't have the vehicle we had initially wanted. They then checked and said that vehicle was now available. They then offered us that vehicle, which had less mileage on it, for the same money as the one we said we didn't want and had canceled the deal on. We test drove it and checked it out and found a problem with the automatic closer for the hatch. They promptly fixed it. We then sealed the deal. What more could you ask for. We thought our salesperson, Patrick Crane, did a great job. He was kind, courteous, knowledgeable, driven to satisfy us, and willing to go the extra mile. Thanks, Patrick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Brown Chevrolet, INC. and we hope to see you again soon!
Kristi
Friendly n knowledgeable salesman. Finance office was also great. Both of them made my experience enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kristi, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
My Bolt EUV journey with Bob Brown Chevrolet
With much hand holding and support we as a team managed a very long and some might say difficult, but not when working with the team at Bob Brown, process of purchasing a rather obscure car for my neighborhood. The team headed by Clyde Bork?s really made it work out, constantly in contact, even when news was difficult, got the job done. Thanks to all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shannon, I appreciate your very positive feedback regarding your recent purchase. Very much agree we are very fortunate to have Clyde Birks on our team. Sincerely Tim Manning Dealer Principal 515-278-7825
Cheyenne Jensen
The Bob Brown Quick Lube had very Professional and friendly staff. They are always going above and beyond and exceeding my expectations. It is obvious they have exceptional leadership! I never leave disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cheyenne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Brown Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
Best dealership I have worked with
By far my best truck buying experience and I buy a lot of trucks. Scott Hampe was an absolute pleasure to work with. Very honest and showed me trucks until I found the one I wanted to drive home. Every part of my experience was great from Scott, the business manager, and the gal who set the details up my truck. It was well worth the 3 hour trip to buy a truck from Bob Brown Chevy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Great Customer Experience
Emailed a request to test drive and received immediate call back from Mike. Test drove for one hour and decided to purchase. From start to finish the entire process took less than 3 hours. It could not have gone any better. Great job from Mike and Joe. They made buying a car very easy. Thanks fellas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tim, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!