Reviews
Repeat customer who will be back!
I am a repeat customer of Pat's. He has always taken care of me and I will certainly purchase my next vehicle from him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wheel alignment 101, do it right!
Just needed two visits again after a all wheel alignment to get it right and a straight steering wheel. But 2 visits, 2 car wash coupons, few hours and more test driving all is well again. Glad I was in vacation. Employer never understands these things. Duh give me a company car!
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service
I am loving my chevy spark. I am glad that I got something that is slightly bigger than my previous cars and that is newer. I cant stop smiling ever since I got it. All that matters I like it. Most of my family likes it. Its a very cute car to ride in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Superior buying experience
Our experience was the best vehicle purchase experience we have ever had. Michelle was superb in so many ways. She had identified a vehicle that fit our requirements and had it close by when we arrived. She made sure we were comfortable during our entire experience and we felt that she was very honest and sincere at all times. We will definitely look to Bob Brown in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience at Bob brown
Every person in the sales process was courteous and helpful. I would recommend Bob Brown for sales and service to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Excellent service and advice on the condition of my truck. Received a guide quote on tires with no significant pressure to buy. Really appreciated the way I was trested.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ron, thank you for taking the time to share with us! We are very happy to hear that our team provided you with excellent service, and that they gave you some insight on your issue! Thank you again and we look forward to working with you again in the future! Tim Manning | General Manager | 515-278-7825
Perfect in all respects
Service person seen immediately, got right in bay, went over truck needs, started sevice, finished on time, courteous, explained results of diagnostics, thanked me for the business, got coupon for wash & was all done. Perfect service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for sharing this great feedback with us! We're ecstatic to hear that our team is able to take care of you, accommodated your needs and provided you with a perfect service. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Tim Manning | General Manager | 515-278-7825
Excellent
Michelle was very helpful and really listened to my needs. Matt explained the lease to me thoroughly. Everyone was pleasant to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Monnie, your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Michelle was able to help and meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Tim Manning | General Manager | 515-278-7825
Great Experience
My experience was outstanding. The vehicle intact was smoothly handled. I was transported to and from my home with minimal wait time. Couldn't be easier than this. Work was professionally completed on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Barbara for the outstanding review! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Tim Manning | General Manager | 515-278-7825
great service and quite friendly
I wish I could recall the names of your team who did the oil change and tire rotation. They did their usual excellent job as the previous two times. Be sure you don't lose them to another company because you have A-One folks at this location. They are always very polite and answered my questions about my car. Thanx for keeping my Cruze in good shape. Have a good one!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you so much for taking the time to leave this wonderful review. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. We strive to ensure that no question or concern goes unanswered and it's encouraging to know that our service team was able to show you dedicated and personalized service. Thank you and we look forward to working with you again! Tim Manning | General Manager | 515-278-7825