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Toyota of Des Moines

(7,272 reviews)
Visit Toyota of Des Moines
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 20 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (515) 381-6331 (515) 381-6331
Used (515) 381-6371 (515) 381-6371
Service (515) 381-6302 (515) 381-6302

Reviews

(7,272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Des Moines from DealerRater.

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Communication is very well done and I never feel that

Communication is very well done and I never feel that excess maintenance is being pushed on me which I often feel from another dealer in the area. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything went perfectly well.

Everything went perfectly well. It was just a simple lube oil change and new filter. Great work!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Third Toyota bought from Eric and Toyota of Des Moines,

Third Toyota bought from Eric and Toyota of Des Moines, great dealership. Very easy to deal with and have great service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very knowledgeable, I can depend on work done right.

Very knowledgeable, I can depend on work done right. Convenient because of shuttle and video of diagnosis. When they can't do a repair they'll tell where to go. Expensive but done right, Toyota parts.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service technicians were great to work with and were

The service technicians were great to work with and were very efficient! I will be returning next time service is needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We were very pleased with their efficiency and clear

We were very pleased with their efficiency and clear explanation of any issues that needed attention.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Staff were very attentive and paid close attention to

Staff were very attentive and paid close attention to details. Kept me updated on the progress as well as how things were going. Very professional staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fast service and extremely friendly.

Fast service and extremely friendly. Everyone is checking in to help. Knowledgable about any questions about my vehicle.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service.

Great service. Good attention from tech and accomplished service not on normal schedule. Good waiting area (the coffee was even good). OK checkout and departure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I enjoy taking my tundra to Toyota for my oil changes,

I enjoy taking my tundra to Toyota for my oil changes, they are always helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.