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Charles Gabus Ford

(1,216 reviews)
Visit Charles Gabus Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2017 consumer dealer award

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New (515) 724-0794 (515) 724-0794
Used (515) 724-0838 (515) 724-0838
Service (515) 724-0779 (515) 724-0779

Inventory

See all 218 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
Charles Gabus Ford in Des MoinesIA. is proud to be an automotive leader in our community. For more than 70 years Charles Gabus Ford has maintained our solid commitment to our customers offering a wide selection of cars and trucks and ease of purchase.

Whether you are in the market to purchase a new or pre-owned vehicle if you need financing options we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer you can trust that Charles Gabus Ford will professionally fit you into the automobile of your choice.
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA.

Service center

Phone number (515) 724-0779

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Gabus Ford from DealerRater.

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They were able to get our vehicle in quickly and advise

They were able to get our vehicle in quickly and advise us on what was the problem was.

They were able to get our vehicle in quickly and advise

They were able to get our vehicle in quickly and advise us on what was the problem was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Jac, Casey, Jackie, Rob, We love our new 2025 F150

Jac, Casey, Jackie, Rob, We love our new 2025 F150 Platinum! Thank you all for making the purchase of our new vehicle fun and easy! Jeff

Jac, Casey, Jackie, Rob, We love our new 2025 F150

Jac, Casey, Jackie, Rob, We love our new 2025 F150 Platinum! Thank you all for making the purchase of our new vehicle fun and easy! Jeff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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Gabus squeezed me in even tho I was tardy.

Gabus squeezed me in even tho I was tardy. I RECEIVED GOOD ADVICE FROM David. I was out of there in an hour. Not bad. I really appreciate the checks done on my truck so I know how to plan future service. Even though I drove 70 miles to get there my gas tank was full when I left. Hmmm?

Gabus squeezed me in even tho I was tardy.

Gabus squeezed me in even tho I was tardy. I RECEIVED GOOD ADVICE FROM David. I was out of there in an hour. Not bad. I really appreciate the checks done on my truck so I know how to plan future service. Even though I drove 70 miles to get there my gas tank was full when I left. Hmmm?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Everyone was great to work with.

Everyone was great to work with. We were 200 miles from home and wondered what to do. They got us fixed way faster than I expected and gave us a ride to and from the pork expo. Would definitely recommend this shop

Everyone was great to work with.

Everyone was great to work with. We were 200 miles from home and wondered what to do. They got us fixed way faster than I expected and gave us a ride to and from the pork expo. Would definitely recommend this shop

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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Very friendly and courteous and always willing to talk to

Very friendly and courteous and always willing to talk to me regarding the progress of my vehicle and was very helpful about returning my rental vehicle.

Very friendly and courteous and always willing to talk to

Very friendly and courteous and always willing to talk to me regarding the progress of my vehicle and was very helpful about returning my rental vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great Service, professional employees.

Great Service, professional employees. Kept me informed through the complete visit. My service writer David M. was top notch professional and made my visit painless.

Great Service, professional employees.

Great Service, professional employees. Kept me informed through the complete visit. My service writer David M. was top notch professional and made my visit painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Michelle was very helpful and polite.

Michelle was very helpful and polite. Easy to get appointment and done on time. I will be coming back.

Michelle was very helpful and polite.

Michelle was very helpful and polite. Easy to get appointment and done on time. I will be coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Everyone I met at this dealership was super nice and they

Everyone I met at this dealership was super nice and they were great to work with. I drove from 3.5 hours away and it was worth the trip! Thank you and here's a shout out to my salesman- Jake Davis!

Everyone I met at this dealership was super nice and they

Everyone I met at this dealership was super nice and they were great to work with. I drove from 3.5 hours away and it was worth the trip! Thank you and here's a shout out to my salesman- Jake Davis!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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Full staff was professional and courteous throughout the

Full staff was professional and courteous throughout the purchase process. This is the third vehicle I have gotten from Gabus Ford.

Full staff was professional and courteous throughout the

Full staff was professional and courteous throughout the purchase process. This is the third vehicle I have gotten from Gabus Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I'm not a frequent auto shopper.

I'm not a frequent auto shopper. I believe in buying a new model, taking care of it and driving it as long as safely possible. My previous 2010 Ford Escape was a good car until Iowa salt made it unsafe to drive at 139,000 Since I don't car shop often, I was convinced I'd have to settle for what was available on the dealer lot. This time with online information I found what I was looking for and told the Gabus salesperson I'd like to do business with him. He assured me he had some friends in the neighborhood. He proceeded to find me the exact vehicle I was looking for with options I didn't think I could get, in a much shorter time frame than what I'd found online. This car, considering my age and driving history, will probably be the last car I purchase. I'm glad I bought it from Gabus!

I'm not a frequent auto shopper.

I'm not a frequent auto shopper. I believe in buying a new model, taking care of it and driving it as long as safely possible. My previous 2010 Ford Escape was a good car until Iowa salt made it unsafe to drive at 139,000 Since I don't car shop often, I was convinced I'd have to settle for what was available on the dealer lot. This time with online information I found what I was looking for and told the Gabus salesperson I'd like to do business with him. He assured me he had some friends in the neighborhood. He proceeded to find me the exact vehicle I was looking for with options I didn't think I could get, in a much shorter time frame than what I'd found online. This car, considering my age and driving history, will probably be the last car I purchase. I'm glad I bought it from Gabus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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