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Charles Gabus Ford

(1,225 reviews)
Visit Charles Gabus Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 1:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2017 consumer dealer award

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New (515) 724-0794 (515) 724-0794
Used (515) 724-0838 (515) 724-0838
Service (515) 724-0779 (515) 724-0779

Inventory

See all 218 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
Charles Gabus Ford in Des MoinesIA. is proud to be an automotive leader in our community. For more than 70 years Charles Gabus Ford has maintained our solid commitment to our customers offering a wide selection of cars and trucks and ease of purchase.

Whether you are in the market to purchase a new or pre-owned vehicle if you need financing options we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer you can trust that Charles Gabus Ford will professionally fit you into the automobile of your choice.
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA.

Service center

Phone number (515) 724-0779

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Gabus Ford from DealerRater.

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Great service very pleasant service department to work

Great service very pleasant service department to work with did all the things that was expected on the invoice and so far so good

Great service very pleasant service department to work

Great service very pleasant service department to work with did all the things that was expected on the invoice and so far so good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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They are the best in the business.

They are the best in the business. They treat you better than others. Thank you

They are the best in the business.

They are the best in the business. They treat you better than others. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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I am very pleased with how things were handled as

I am very pleased with how things were handled as everything was ready to go when we arrived all that needed done is a test drive & signing. Marie went above and beyond the customer satisfaction level. I would definitely recommend this dealership to anyone that’s looking for new or used vehicles…

I am very pleased with how things were handled as

I am very pleased with how things were handled as everything was ready to go when we arrived all that needed done is a test drive & signing. Marie went above and beyond the customer satisfaction level. I would definitely recommend this dealership to anyone that’s looking for new or used vehicles…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I recently bought a new Ford from Charles Gabus.

I recently bought a new Ford from Charles Gabus. After 53 years of buying cars, boats, and Motorhomes, this was the best purchasing experience by far. I live in central Missouri and cast a wide net looking for the car my wife wanted. Thanks to Anthony, our salesman, and Casey, the sales manager, the trade deal was smooth, easy, and appealing. I didn't hesitate to drive 5.5 hours each way to make the purchase. At the dealership, the service from the sales team to Britton on the delivery crew was first class and efficient. They had us in and out quickly, as promised. Though I didn’t expect to buy a car in Des Moines, I know where I'll call first for my next Ford. Thanks, team!

I recently bought a new Ford from Charles Gabus.

I recently bought a new Ford from Charles Gabus. After 53 years of buying cars, boats, and Motorhomes, this was the best purchasing experience by far. I live in central Missouri and cast a wide net looking for the car my wife wanted. Thanks to Anthony, our salesman, and Casey, the sales manager, the trade deal was smooth, easy, and appealing. I didn't hesitate to drive 5.5 hours each way to make the purchase. At the dealership, the service from the sales team to Britton on the delivery crew was first class and efficient. They had us in and out quickly, as promised. Though I didn’t expect to buy a car in Des Moines, I know where I'll call first for my next Ford. Thanks, team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Always ready to assist, friendly & on time w scheduling.

Always ready to assist, friendly & on time w scheduling. No pressure from service department or sales personnel.

Always ready to assist, friendly & on time w scheduling.

Always ready to assist, friendly & on time w scheduling. No pressure from service department or sales personnel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

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Have always had great experiences here.

Have always had great experiences here. The staff is always been very helpful, professional, but also friendly. I have now purchased from them but have been having service done for some time.

Have always had great experiences here.

Have always had great experiences here. The staff is always been very helpful, professional, but also friendly. I have now purchased from them but have been having service done for some time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Charles Gabus Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Josh Christensen was very helpful, prompt, and patient.

Josh Christensen was very helpful, prompt, and patient. Our entire experience purchasing the truck was a breeze!

Josh Christensen was very helpful, prompt, and patient.

Josh Christensen was very helpful, prompt, and patient. Our entire experience purchasing the truck was a breeze!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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This dealership has taken care of my vehicle since we

This dealership has taken care of my vehicle since we moved to Des Moines. They have taken good care of my vehicle except for one aspect. We were going in a long driving trip and the dealer talked me into getting new tires. Tires are not cheap. We purchased the tires. With less than 30,000 miles on those tires, we were told that they needed to be changed and were becoming unsafe. If the product I was purchasing was only going to last that short of a time, I would not have purchased them. The last oil change I was given a quote for the third time on new tires. To be honest, I am trying to decide if I want to purchase them at the dealer. Still trying to decide.

This dealership has taken care of my vehicle since we

This dealership has taken care of my vehicle since we moved to Des Moines. They have taken good care of my vehicle except for one aspect. We were going in a long driving trip and the dealer talked me into getting new tires. Tires are not cheap. We purchased the tires. With less than 30,000 miles on those tires, we were told that they needed to be changed and were becoming unsafe. If the product I was purchasing was only going to last that short of a time, I would not have purchased them. The last oil change I was given a quote for the third time on new tires. To be honest, I am trying to decide if I want to purchase them at the dealer. Still trying to decide.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at danderson@charlesgabus.com at 515-270-0707 at your earliest convenience, and we will do our best to make this right.

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Hate car buying.

Hate car buying. Probably worse thing to do. Anthony did a good job of respecting my dislike and answered all my questions. Made feel comfortable with the purchase.

Hate car buying.

Hate car buying. Probably worse thing to do. Anthony did a good job of respecting my dislike and answered all my questions. Made feel comfortable with the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

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Jac, Casey, Jackie, Rob, We love our new 2025 F150

Jac, Casey, Jackie, Rob, We love our new 2025 F150 Platinum! Thank you all for making the purchase of our new vehicle fun and easy! Jeff

Jac, Casey, Jackie, Rob, We love our new 2025 F150

Jac, Casey, Jackie, Rob, We love our new 2025 F150 Platinum! Thank you all for making the purchase of our new vehicle fun and easy! Jeff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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