Charles Gabus Ford

I had ties put in my Honda and Brandon was very helpful and efficient.

This is the 5th vehicle we have purchased from this dealership. The staff is knowledgeable and friendly. We have been very satisfied with the service... and prices. For this purchase our salesman was Toby - who was very friendly and helpful.

I bought a 2016 used vehicle in a matter of hours. They gave me a great trade in, a great finance rate and a great deal on the vehicle.

Ben Howe helped get this car back to normal as the air conditioning wiring had been eaten and shorted out by Mice. Excellent man.

Very pleasant, fast reliable service. My salesman was pleasant, knowledgeable an very willing to assist me in my purchase!!

Process was simple and quick. Everyone friendly and helpful!!

I have had only good service from them. I have bought several new cars and one used car from them.

I went in for a regular oil change. Before i went i had no other problems with the car. After the oil change i get it back and find that my brakes hardly... work. I brought the car and told the Tech and his Supervisor what happened and they immediately denied that it was something that they did before even investigating it. They said that they just changed the oil and did nothing with the brakes. It must be a coincidence they said. My thought is that the brakes worked perfect when i got there and they did not when i picked the car up. The odds that something like that would happen naturally during the 50 min or so that they had it and werent even driving it have to be very very very slim. It was no random coincidence. I dont know how they managed it but i am sure they did something to it. I have gotten a car there in the past and service done since but after this experience i can say that i will never go back to Charles Gabus Ford.

Gabus Ford over the years has had a habit of recommending service that is in the Recommended but not required not required just to pad the service bill... and bilk the customers out of money. It is all about the bottom line, not the customer or vehicle needs. I won't have any work done there anymore because they would not investigate a problem under warranty when I brought it up, but latter told me that it would cost me $750.00 to fix after it was out of warranty. I have oil changes for life on both my car and pickup. That basically is all that I intend to have done by them in the future. Other needs for repair will be done by my mechanic or another dealer if needed. I intend to keep both vehicles as long as possible but don't intend to allow Gabus Ford to perform any maintenance work. There have been several instances of needed maintenance the my mechanic noticed but was never mentioned by the mechanics at Gabus Ford. Every time my mechanic finds something needing repair that Gabus mechanics didn't bring to my attention (other than recommended service) just confirms my suspicion that the dealership is only interested in padding their bottom line. Not a good way to serve your customers or run a business. James Seger

Make sure the vehicle you are purchasing from this dealership has the details they described the car as having online. We purchased a vehicle advertised... as having 3.73 gears to find out 1 month later it has 3.31 gears. Their website clearly stated 3.73 and still does. Don’t be fooled