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Charles Gabus Ford

(1,228 reviews)
Visit Charles Gabus Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2017 consumer dealer award
New (515) 724-0794 (515) 724-0794
Used (515) 724-0838 (515) 724-0838
Service (515) 724-0779 (515) 724-0779

Reviews

(1,228 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Charles Gabus Ford from DealerRater.

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The Most Friendly Upfront & Honest Dealer In The USA.

The Most Friendly Upfront & Honest Dealer In The USA. 20yr 200K Powertrain Warranty On All New Vehicles.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

Easy to work with.

Easy to work with. Very satisfying experience. Very knowledgeable and fair with the trade and new purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Robert, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

We have purchased several vehicles and had service/

We have purchased several vehicles and had service/ warranty work done here. We haven't always been satisfied with this dealership.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. Safe travels!

Great service very pleasant service department to work

Great service very pleasant service department to work with did all the things that was expected on the invoice and so far so good

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Randy, your comments keep us motivated and working hard for all our guests! Safe travels!

They are the best in the business.

They are the best in the business. They treat you better than others. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

I am very pleased with how things were handled as

I am very pleased with how things were handled as everything was ready to go when we arrived all that needed done is a test drive & signing. Marie went above and beyond the customer satisfaction level. I would definitely recommend this dealership to anyone that’s looking for new or used vehicles…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I recently bought a new Ford from Charles Gabus.

I recently bought a new Ford from Charles Gabus. After 53 years of buying cars, boats, and Motorhomes, this was the best purchasing experience by far. I live in central Missouri and cast a wide net looking for the car my wife wanted. Thanks to Anthony, our salesman, and Casey, the sales manager, the trade deal was smooth, easy, and appealing. I didn't hesitate to drive 5.5 hours each way to make the purchase. At the dealership, the service from the sales team to Britton on the delivery crew was first class and efficient. They had us in and out quickly, as promised. Though I didn’t expect to buy a car in Des Moines, I know where I'll call first for my next Ford. Thanks, team!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Always ready to assist, friendly & on time w scheduling.

Always ready to assist, friendly & on time w scheduling. No pressure from service department or sales personnel.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Have always had great experiences here.

Have always had great experiences here. The staff is always been very helpful, professional, but also friendly. I have now purchased from them but have been having service done for some time.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Charles Gabus Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Josh Christensen was very helpful, prompt, and patient.

Josh Christensen was very helpful, prompt, and patient. Our entire experience purchasing the truck was a breeze!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!