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Mercedes-Benz of Des Moines

(642 reviews)
Visit Mercedes-Benz of Des Moines
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2017 state dealer award
2024 consumer dealer award 2017 consumer dealer award

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New (515) 381-6437 (515) 381-6437
Used (515) 381-6439 (515) 381-6439
Service (515) 381-6441 (515) 381-6441

Inventory

See all 215 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2000.
Thanks for visiting us at Mercedes-Benz of Des Moines. We are proud to offer to offer the two top luxury brands under one roof top. We are the leader in Luxury in the Des Moines area Iowa and the Greater Midwest. We have a great selection of both New an Pre-Owned vehicles on site. We look forward to offering our Clients a World Class Experience. Please feel free to contact us with any questions regarding your purchasing needs or stop by and see us today!!!
We sell only the best of the best!

Service center

Phone number (515) 381-6441

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Des Moines from DealerRater.

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My son and were shopping for his first car.

My son and were shopping for his first car. We found this one on line. Our sales person was very accommodating and knowledgeable about the vehicle we were looking at. They made a fair deal and we decided to purchase it. Thank you very much!

My son and were shopping for his first car.

My son and were shopping for his first car. We found this one on line. Our sales person was very accommodating and knowledgeable about the vehicle we were looking at. They made a fair deal and we decided to purchase it. Thank you very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear that you and your son were able to find the perfect vehicle here at Mercedes-Benz of Des Moines! Our team will be pleased to hear your amazing feedback and to learn of your accommodating and knowledgeable purchase experience. Thank you for taking the time to share with us and enjoy your new car!

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Very efficienttly run dealership.

Very efficienttly run dealership. Got me in and out for my oil change. Will be back!

Very efficienttly run dealership.

Very efficienttly run dealership. Got me in and out for my oil change. Will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Esmir, for sharing your great experience with the team here at Mercedes-Benz of Des Moines! We are pleased to know that your oil change was efficient and everything went smoothly. We appreciate your business and look forward to your next visit!

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My 2019 GLS 450 had an issue with air suspension system.

My 2019 GLS 450 had an issue with air suspension system. I needed car to be repaired quickly because my son uses it to travel for his job. The service department jumped right on it and got it repaired quickly.

My 2019 GLS 450 had an issue with air suspension system.

My 2019 GLS 450 had an issue with air suspension system. I needed car to be repaired quickly because my son uses it to travel for his job. The service department jumped right on it and got it repaired quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear that our service department here at Mercedes-Benz of Des Moines was able to address the air suspension issue on your vehicle promptly. Thank you for your trust in our team and we are pleased to know that your son was able to get back on the road worry-free! Let us know if there is anything more we can help you with.

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I always receive great service and Nathan Karr always

I always receive great service and Nathan Karr always provides top notch service. Thank you.

I always receive great service and Nathan Karr always

I always receive great service and Nathan Karr always provides top notch service. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing how you always receive great service with our team here at Mercedes-Benz of Des Moines! We are happy to hear that Nathan continuously provides you with top notch service and we hope to see you again for any future needs!

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The service was performed quickly, and a very

The service was performed quickly, and a very professional manner. Service advisor is truly a professional. … We were advised our future services that will be due shortly which is excellent. Excellent for planning.

The service was performed quickly, and a very

The service was performed quickly, and a very professional manner. Service advisor is truly a professional. … We were advised our future services that will be due shortly which is excellent. Excellent for planning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing five-star review! We are so pleased to hear that our team here at Mercedes-Benz of Des Moines provided you with efficient and professional service. It is great to know that the future service advice was helpful for your planning! Thank you for sharing and we hope to work with you again in the future.

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Nathan in service is always on point.

Nathan in service is always on point. Parts team with Larry and Chris is also always there to help when needed. Great people!

Nathan in service is always on point.

Nathan in service is always on point. Parts team with Larry and Chris is also always there to help when needed. Great people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Nathan, Larry, and Chris provided excellent service at Mercedes-Benz of Des Moines! Thank you for recognizing their efforts. We appreciate your support and hope to work with you again!

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Excellent service all around.

Excellent service all around. Would recommend an MB and this dealership to anyone and everyone.

Excellent service all around.

Excellent service all around. Would recommend an MB and this dealership to anyone and everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the amazing five-star review! We are so glad to hear that you had a great service experience with us here at Mercedes-Benz of Des Moines. Your recommendations mean so much to us and we look forward to working with you again in the future!

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The dealership has always taken good care of my car and

The dealership has always taken good care of my car and keeps me in the loop.

The dealership has always taken good care of my car and

The dealership has always taken good care of my car and keeps me in the loop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mary, it is amazing to hear how you have always been taken good care of and kept informed throughout your services with us. Thank you for taking the time to share your continued positive experiences here at Mercedes-Benz of Des Moines and for your trust in us. We look forward to seeing you again in the future!

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Nathan in the service department is outstanding takes his

Nathan in the service department is outstanding takes his time explains everything and is a generally knowledgeable and nice gentleman Would not go anywhere else because of him

Nathan in the service department is outstanding takes his

Nathan in the service department is outstanding takes his time explains everything and is a generally knowledgeable and nice gentleman Would not go anywhere else because of him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We're delighted to hear that Nathan provided you with such exceptional service at Mercedes-Benz of Des Moines. Thank you for your loyalty and kind words. Come again soon!

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From rhe beginning Ruggero was an incredible support

From rhe beginning Ruggero was an incredible support since I’m in Houston and he explained me everything in the way I needed to know how was the 30 years old car condtion. Asnwered all my questions and also showed me the car by FaceTime. Ruggero and also Miguel Ramirez are very high level professionals and always consider what is the client needs.

From rhe beginning Ruggero was an incredible support

From rhe beginning Ruggero was an incredible support since I’m in Houston and he explained me everything in the way I needed to know how was the 30 years old car condtion. Asnwered all my questions and also showed me the car by FaceTime. Ruggero and also Miguel Ramirez are very high level professionals and always consider what is the client needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Fernando! We're delighted to hear that Ruggero and Miguel provided such exceptional support during your experience with Mercedes-Benz of Des Moines. It's great to know they were able to assist you so thoroughly from afar! Thank you for sharing this feedback. Come again soon!

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