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Mercedes-Benz of Des Moines

(679 reviews)
Visit Mercedes-Benz of Des Moines
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2017 consumer dealer award

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New (515) 381-6437 (515) 381-6437
Used (515) 381-6439 (515) 381-6439
Service (515) 381-6441 (515) 381-6441

Inventory

See all 194 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2000.
Thanks for visiting us at Mercedes-Benz of Des Moines. We are proud to offer to offer the two top luxury brands under one roof top. We are the leader in Luxury in the Des Moines area Iowa and the Greater Midwest. We have a great selection of both New an Pre-Owned vehicles on site. We look forward to offering our Clients a World Class Experience. Please feel free to contact us with any questions regarding your purchasing needs or stop by and see us today!!!
We sell only the best of the best!

Service center

Phone number (515) 381-6441

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Des Moines from DealerRater.

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Excellent customer service - good variety of available

Excellent customer service - good variety of available inventory - Ruggero made this a great, easy purchase

Excellent customer service - good variety of available

Excellent customer service - good variety of available inventory - Ruggero made this a great, easy purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're excited to hear that Ruggero and the team at Mercedes-Benz of Des Moines made your purchase experience smooth and enjoyable. Thank you for highlighting our excellent customer service and inventory variety! See you next time.

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Morgan was very patient and worked around my crazy

Morgan was very patient and worked around my crazy schedule to make sure I got what I was looking for overall a job well done so thank you. Then git helped by Krisatian who was also excellent. Cheers!

Morgan was very patient and worked around my crazy

Morgan was very patient and worked around my crazy schedule to make sure I got what I was looking for overall a job well done so thank you. Then git helped by Krisatian who was also excellent. Cheers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Emmanuel, we're excited to hear that Morgan and Kristian provided excellent service at Mercedes-Benz of Des Moines. Thank you for sharing your experience with us! Cheers to many happy miles ahead!

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Dealing with Mercedes-Benz of Des Moines was a terrific

Dealing with Mercedes-Benz of Des Moines was a terrific experience from start to finish

Dealing with Mercedes-Benz of Des Moines was a terrific

Dealing with Mercedes-Benz of Des Moines was a terrific experience from start to finish

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure to provide you with a five-star experience here at Mercedes-Benz of Des Moines! Thank you for trust in our team and we are happy that you had a terrific experience. See you next time!

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Had the pleasure to work with Morgan in sales and it was

Had the pleasure to work with Morgan in sales and it was hands down the best car buying experience I've ever had. He responds super fast and is knowledgeable on everything. Anthony and Cristian the managers were great too!

Had the pleasure to work with Morgan in sales and it was

Had the pleasure to work with Morgan in sales and it was hands down the best car buying experience I've ever had. He responds super fast and is knowledgeable on everything. Anthony and Cristian the managers were great too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Mercedes-Benz of Des Moines! We're delighted to hear that Morgan, Anthony, and Cristian made your car buying journey exceptional. Enjoy the ride in style! We hope to work with you again in the future.

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Service department listens and is respectful.

Service department listens and is respectful. They are willing to take time to discuss issues. The tech team completes quality work.

Service department listens and is respectful.

Service department listens and is respectful. They are willing to take time to discuss issues. The tech team completes quality work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with the service department at Mercedes-Benz of Des Moines! We're glad to hear that our team took the time to listen and provide quality work. We appreciate your support!

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Very friendly.

Very friendly. Easy to make appointments. Incredibly helpful staff. Always a smooth experience. The shuttle drivers are very courteous.

Very friendly.

Very friendly. Easy to make appointments. Incredibly helpful staff. Always a smooth experience. The shuttle drivers are very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Shankar, we're happy to hear that you had such a smooth experience with us at Mercedes-Benz of Des Moines. Thank you for highlighting our friendly staff and courteous shuttle drivers! We look forward to continuing to serve you.

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Really helpful respectful great customer service and best

Really helpful respectful great customer service and best thing that they are bilingual so we can understand better plus great prices

Really helpful respectful great customer service and best

Really helpful respectful great customer service and best thing that they are bilingual so we can understand better plus great prices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting the exceptional service and bilingual support at Mercedes-Benz of Des Moines! We're delighted to know that our team made your experience smooth and enjoyable. We appreciate your feedback on our pricing too and look forward to welcoming you back again!

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Bought my 2023 Ford Escape from Morgan and had a great

Bought my 2023 Ford Escape from Morgan and had a great experience start to finish. Super easy to work with, answered all my questions, and never felt like I was being pushed into anything. He kept it real the whole time and made the process way smoother than I expected. Loving the Escape so far — if you’re thinking about getting a car, definitely hit up Morgan.

Bought my 2023 Ford Escape from Morgan and had a great

Bought my 2023 Ford Escape from Morgan and had a great experience start to finish. Super easy to work with, answered all my questions, and never felt like I was being pushed into anything. He kept it real the whole time and made the process way smoother than I expected. Loving the Escape so far — if you’re thinking about getting a car, definitely hit up Morgan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Luis, it's awesome to hear that Morgan made your experience at Mercedes-Benz of Des Moines smooth and enjoyable. We appreciate your business and look forward to working with you again in the future. Enjoy every moment with your new Ford Escape!

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Everyone was very helpful and explained things in detail.

Everyone was very helpful and explained things in detail. My key was made and returned to me faster than was predicted. The service team is wonderful.

Everyone was very helpful and explained things in detail.

Everyone was very helpful and explained things in detail. My key was made and returned to me faster than was predicted. The service team is wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear that our service team at Mercedes-Benz of Des Moines exceeded your expectations. Thank you for the kind words and support! We look forward to working with you again in the future.

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Everyone was extremely helpful and explained things to me

Everyone was extremely helpful and explained things to me in depth. The place is well kept and beautiful.

Everyone was extremely helpful and explained things to me

Everyone was extremely helpful and explained things to me in depth. The place is well kept and beautiful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're more than happy to hear that you found our team at Mercedes-Benz of Des Moines helpful and the facility beautiful. Thank you for sharing your experience with us! We are here to welcome you back whenever you need.

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