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Vera Cadillac

(4,196 reviews)
Visit Vera Cadillac
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (954) 391-5567 (954) 391-5567
Used (954) 251-0406 (954) 251-0406
Service (954) 391-5236 (954) 391-5236

Reviews

(4,196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vera Cadillac from DealerRater.

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Courteous prompt service

I was taken care of right away, and the car was ready shortly after.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Helene, thank you for the review! We will see you next time!

GREAT SERVICE TECH!

I have been working with my service Tech Karen for almost 10 years. This is the first survey that I have seen. She started with my Hummer and now with my GMC Acadia and Cadillac . I just want to say that she is the best and most accommodatting service tech that I have ever been assigned to. She explains to me what has to be done, offers me others services that may be needed and returns my car at the time she promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, thank you so much for your business and loyalty, and for your review! Have a great day!

Best in Class Servive

Edwin Montoya is a top notch professional who is always responsive and takes care of everything. He gives me complete assurance that he has everything handled. Edwin works hard and endures that I get 1st class service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Richard - we will continue to provide top-notch service, that's part of the VERA DIFFERENCE! We appreciate you!!

Great Service Agents

Regular Service was completed quickly compared to other times. Service agent Karen was Great as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the review!

Vera Cadallic The best in the industry!!!

Vera Cadallic service department goes above and beyond to accommodate my schedule. I work with special needs children and it is difficult to leave work to bring in my car for service. Karen always accommodates my schedule and returns my car in pristine condition. Vera Cadallic exceeds all expectations!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michele, thank you for all that YOU do, and thank you for taking the time to leave us a review! Have a good one!

Great Service

The CUE Display went down on our SRX. I telephone Karen Englert and she resolved all of our problems with our vehicle. Karen is the constant professional who has always taken care of us in these matters. I congratulate Vera service Department for having such a dedicated employee in their employ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Raul, and we would like to thank YOU for your great review - we appreciate your business!

Great Services

I have visited your service center since I leased muy buick verano 2013 and I have always receive the best attention, in service you are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Juan, and thank you for letting others know about your experience with THE VERA DIFFERENCE!

Vera is an outstanding dealership

We were invited by Danielle to come see the new XT5 that was being displayed there. We ended up leaving with a new 2016 SRX. Danielle and her team made the transaction seamless. I have never bought a car so fast and came out satisfied. I would recommend Vera and Danielle to anyone I know. I sent my parents to her the following week and they ended up getting a new vehicle also. Vera is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there Joseph, and thank you so much for the review! We hope you have a fantastic week!

Great experience!

My purchasing experience with Vera was terrific. My salesman, Luis Valdes, was extremely knowledgeable and understood my needs. He took the time to search for the vehicle that suited all my demands and explained the transaction in detail, without wasting needless time. I was able to make the deal and drive away very happy and satisfied. I highly recommend Vera and especially, Luis Valdes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Johanna!

Great Service

very good service professionals ! I received a Vera $ 25.00 certificate but it was tricky ! only can use for service no for parts my car service is included in my lease deal. they said sorry but you can not used even for buying key ring

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Juan and thank you for the review and feedback!