Reviews
Excellent price, service and communication! Their shuttle service was exceptional and service advisor went the extra mile to help me out.
Excellent price, service and communication! Their shuttle service was exceptional and service advisor went the extra mile to help me out.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Giovanni is always on top of everything. Alert, professional, and courteous Giovanni makes it always a very pleasant experience
Giovanni is always on top of everything. Alert, professional, and courteous Giovanni makes it always a very pleasant experience
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Giovanni is always on top of everything. He’s alert, professional, and courteous making it always a very pleasant experience
Excellent Whoever took care of me was great. They took care of my oil change within the normal time frame.
Excellent Whoever took care of me was great. They took care of my oil change within the normal time frame.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Delighted to hear our team took care of your Cadillac XT6 oil change promptly and within the expected time frame. We appreciate you sharing your positive experience with our service department. We look forward to assisting you again for any of your maintenance needs. Experience The Vera Difference Jorge Morales General Sales Manager
No comment job was done My experience was a great one, Michael was extremely knowledgeable and experienced.
No comment job was done My experience was a great one, Michael was extremely knowledgeable and experienced.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience The Vera Difference Jorge Morales General Sales Manager
The car had an oil leak he explained the situation after the mechanic had reviewed the problem. He explained everything very detailed.
The car had an oil leak he explained the situation after the mechanic had reviewed the problem. He explained everything very detailed.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership is always excellent the people are friendly efficient and do their best to keep things going smoothly however General Motors sucks to treat a Cadillac customer like I was treated because I was under warranty is inexcusable so my problem is with General Motors and their Cadillac division I do not feel like I was treated like a Cadillac customer I could have bought a Chevrolet and got the same treatment as I have bought many many new Chevrolets and it was the service from Cadillac in 1991 that I started with new Cadillacs that has kept me there but now I see nothing to keep me there a Cadillac again no fault of the dealership or my service provider my issue is solely with General Motors and their Cadillac Division I would think
The dealership is always excellent the people are friendly efficient and do their best to keep things going smoothly however General Motors sucks to treat a Cadillac customer like I was treated because I was under warranty is inexcusable so my problem is with General Motors and their Cadillac division I do not feel like I was treated like a Cadillac customer I could have bought a Chevrolet and got the same treatment as I have bought many many new Chevrolets and it was the service from Cadillac in 1991 that I started with new Cadillacs that has kept me there but now I see nothing to keep me there a Cadillac again no fault of the dealership or my service provider my issue is solely with General Motors and their Cadillac Division I would think
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Unfortunately this was my 4th time getting my vehicle serviced with transmission issues in 6 months. However every time the employees made me feel a personal connection.
Unfortunately this was my 4th time getting my vehicle serviced with transmission issues in 6 months. However every time the employees made me feel a personal connection.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin, We are so glad that Nestor, Erica and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Experience The Vera Difference Jorge Morales General Sales Manager
Overall good Always professional and competent. The people are very friendly and willing to accommodate.
Overall good Always professional and competent. The people are very friendly and willing to accommodate.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you highlighting our team’s professionalism and friendly approach. Thank you for trusting us with your Cadillac, and we look forward to welcoming you back. Experience The Vera Difference Jorge Morales General Sales Manager
As always Mr. Otero has gone beyond expectations. His customer service is exceptional. Made the process of acquiring a new car very easy!!!!
As always Mr. Otero has gone beyond expectations. His customer service is exceptional. Made the process of acquiring a new car very easy!!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing our exceptional service. We’re delighted that acquiring your new Cadillac XT5 was a smooth and easy experience. Experience The Vera Difference Jorge Morales General Sales Manager
Great experience. They met my needs. And we're straight forward on what to expect. Very happy
Great experience. They met my needs. And we're straight forward on what to expect. Very happy
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your great experience. Gustavo and our service team are glad they could meet your needs and set clear expectations for your Chevrolet Silverado 1500. We look forward to helping you again in the future. Experience The Vera Difference Jorge Morales General Sales Manager