Reviews
Unfortunately this was my 4th time getting my vehicle serviced with transmission issues in 6 months. However every time the employees made me feel a personal connection.
Unfortunately this was my 4th time getting my vehicle serviced with transmission issues in 6 months. However every time the employees made me feel a personal connection.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Overall good Always professional and competent. The people are very friendly and willing to accommodate.
Overall good Always professional and competent. The people are very friendly and willing to accommodate.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you highlighting our team’s professionalism and friendly approach. Thank you for trusting us with your Cadillac, and we look forward to welcoming you back. Experience The Vera Difference Jorge Morales General Sales Manager
As always Mr. Otero has gone beyond expectations. His customer service is exceptional. Made the process of acquiring a new car very easy!!!!
As always Mr. Otero has gone beyond expectations. His customer service is exceptional. Made the process of acquiring a new car very easy!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing our exceptional service. We’re delighted that acquiring your new Cadillac XT5 was a smooth and easy experience. Experience The Vera Difference Jorge Morales General Sales Manager
Great experience. They met my needs. And we're straight forward on what to expect. Very happy
Great experience. They met my needs. And we're straight forward on what to expect. Very happy
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your great experience. Gustavo and our service team are glad they could meet your needs and set clear expectations for your Chevrolet Silverado 1500. We look forward to helping you again in the future. Experience The Vera Difference Jorge Morales General Sales Manager
I do get both of my vehicles serviced at Vera Cadillac. I am completely satisfied with their attention to detail. Edwin Montoya is always courteous, knowledgeable, and professional. Always very pleased with the service, from making the appointment, dropping the vehicle, getting a call that the vehicle is ready, the cashier, and the gentlement that bring the car out.
I do get both of my vehicles serviced at Vera Cadillac. I am completely satisfied with their attention to detail. Edwin Montoya is always courteous, knowledgeable, and professional. Always very pleased with the service, from making the appointment, dropping the vehicle, getting a call that the vehicle is ready, the cashier, and the gentlement that bring the car out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with both your vehicles. We’re glad the appointment process, drop-off, and pick-up were seamless and that our team treated you with courtesy and professionalism. We appreciate your confidence in servicing your Buick. Experience The Vera Difference Jorge Morales General Sales Manager
Good services, don't do complete work, good prices, good customer service services, good valet services
Good services, don't do complete work, good prices, good customer service services, good valet services
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- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Jorge Morales General Sales Manager
Everything was fast thorough and professional My Uber ride came quickly Very pleased with the service
Everything was fast thorough and professional My Uber ride came quickly Very pleased with the service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you noting how quickly and professionally your Cadillac XT4 service was handled. It’s great to hear the Uber shuttle came right on time. Thanks for choosing us and for sharing your positive experience. Experience The Vera Difference Jorge Morales General Sales Manager
Good communication and service completed when promised. Overall well organized dealership and arm to have a smooth and efficient system.
Good communication and service completed when promised. Overall well organized dealership and arm to have a smooth and efficient system.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our team’s communication and timely service on your Dodge Challenger. We’re glad our organized processes made your visit run smoothly and efficiently. Please reach out whenever your vehicle needs attention again. Experience The Vera Difference Jorge Morales General Sales Manager
This is the third time that I've had to take the car in, second issue, but although nobody likes to have to deal with this, Christopher and the dealerships demeanor made this experiences, delightful, and pain-free as possible
This is the third time that I've had to take the car in, second issue, but although nobody likes to have to deal with this, Christopher and the dealerships demeanor made this experiences, delightful, and pain-free as possible
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Christopher was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager
Great experience
Excellent experience. Purchase went smooth and financing was quick. Carlito, the finance officer was very professional and took his time, no rush, in letting me know all financing options. Andre set up all my electronics and showed me how to troubleshoot them. Went back to the dealer a couple of days later for an issue with the car and it was solved instantly. GO EAGLES!
Excellent experience. Purchase went smooth and financing was quick. Carlito, the finance officer was very professional and took his time, no rush, in letting me know all financing options. Andre set up all my electronics and showed me how to troubleshoot them. Went back to the dealer a couple of days later for an issue with the car and it was solved instantly. GO EAGLES!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your excellent experience. It’s great that our finance team clearly outlined your options and that Andre walked you through your Cadillac’s electronics. We’re glad your follow up visit was resolved swiftly and hope you continue enjoying your new vehicle. Experience The Vera Difference Jorge Morales General Sales Manager