Reviews
We just picked up our new QX80 Autograph last week.
We just picked up our new QX80 Autograph last week. This is the second QX80 we have bought from Coulter. Peter was awesome keeping us informed and in communication even videoing inventotry for us. He was also very knowledgable about all the technology and was extemely helpful in demonstrating the vehicles many features. We have been loyal Coulter customers for over a decade now, and could not consider buying from any other dealer. We look forward to the continued excellence working with the service department. Nader runs a very professional business. We couldn't be happier
We just picked up our new QX80 Autograph last week.
We just picked up our new QX80 Autograph last week. This is the second QX80 we have bought from Coulter. Peter was awesome keeping us informed and in communication even videoing inventotry for us. He was also very knowledgable about all the technology and was extemely helpful in demonstrating the vehicles many features. We have been loyal Coulter customers for over a decade now, and could not consider buying from any other dealer. We look forward to the continued excellence working with the service department. Nader runs a very professional business. We couldn't be happier
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been going to Coulter Infiniti for probably 10
I have been going to Coulter Infiniti for probably 10 years. They are an amazing dealership
I have been going to Coulter Infiniti for probably 10
I have been going to Coulter Infiniti for probably 10 years. They are an amazing dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I drive 25 miles to get my car serviced here.
I drive 25 miles to get my car serviced here. Why? Because the overall experience is top notch. Fast, simple, and no questions asked, just service that meets my needs as a busy professional.
I drive 25 miles to get my car serviced here.
I drive 25 miles to get my car serviced here. Why? Because the overall experience is top notch. Fast, simple, and no questions asked, just service that meets my needs as a busy professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris Dove, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!
My car's radiator burst during a very hot day.
My car's radiator burst during a very hot day. I had to call a tie truck and had it towed to Coulter. They were able to diagnose the problems without too long of a wait. The waiting area was comfortable and had good snacks. After discussing the repairs needed, they gave me a loaner. The next day, they discovered another problem that needed repair. I was allowed to keep the loaner for the whole weekend. My service consultant was Scott who made me feel comfortable and explained everything well Everything went well picking up my car and so far, it seems to be running great.
My car's radiator burst during a very hot day.
My car's radiator burst during a very hot day. I had to call a tie truck and had it towed to Coulter. They were able to diagnose the problems without too long of a wait. The waiting area was comfortable and had good snacks. After discussing the repairs needed, they gave me a loaner. The next day, they discovered another problem that needed repair. I was allowed to keep the loaner for the whole weekend. My service consultant was Scott who made me feel comfortable and explained everything well Everything went well picking up my car and so far, it seems to be running great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen Helin, we are glad we could help! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Been going here for several years and they have done a
Been going here for several years and they have done a great job. Scott has been our service manager and has always been knowledgeable and professional.
Been going here for several years and they have done a
Been going here for several years and they have done a great job. Scott has been our service manager and has always been knowledgeable and professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We can't wait to see you again, have a great day. Hi Vincent Smith, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations!
Always good.
Always good. I have had the opportunity to work with Mike Rios often over the years. He's one of the main reasons I chose this shop. Professional & considerate. No hidden agenda. The mechanics get the work done in a timely maner.
Always good.
Always good. I have had the opportunity to work with Mike Rios often over the years. He's one of the main reasons I chose this shop. Professional & considerate. No hidden agenda. The mechanics get the work done in a timely maner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan Chudy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI with Mike Rios!
I brought it in for an oil change and I knew there would
I brought it in for an oil change and I knew there would be more. Mike did an overall check and I had a lot of repairs to be done. I selected the repairs I wanted done now. As soon as we knew they would need addirional parts that were not onsite, Mike set me up with a loaner car so I could go on with my day. He had the work done by the next day. Excellent customer service.
I brought it in for an oil change and I knew there would
I brought it in for an oil change and I knew there would be more. Mike did an overall check and I had a lot of repairs to be done. I selected the repairs I wanted done now. As soon as we knew they would need addirional parts that were not onsite, Mike set me up with a loaner car so I could go on with my day. He had the work done by the next day. Excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roberto Dinglasan, we really appreciate your feedback! We look forward to your next visit! Take care!
Very pleased with customer service and commitment to
Very pleased with customer service and commitment to quality maintenance service. My service manager and technician were always very helpful and knowledgeable. Will highly recommend!
Very pleased with customer service and commitment to
Very pleased with customer service and commitment to quality maintenance service. My service manager and technician were always very helpful and knowledgeable. Will highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Christine Steigerwald, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations!
I had an issue with my cars A/C.
I had an issue with my cars A/C. It was a really complicated issue that couldn't be diagnosed by other mechanics. These guys worked with me to ensure that the issue was diagnosed, and sent the information to their tech-line to ask for advice from other Infiniti mechanics across the nation. They went above and beyond to make sure my vehicle was taken care of.
I had an issue with my cars A/C.
I had an issue with my cars A/C. It was a really complicated issue that couldn't be diagnosed by other mechanics. These guys worked with me to ensure that the issue was diagnosed, and sent the information to their tech-line to ask for advice from other Infiniti mechanics across the nation. They went above and beyond to make sure my vehicle was taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Kyle L., thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Jose and Scott service is always above and beyond!
Jose and Scott service is always above and beyond! Great customer service always! Prompt and thorough. Will definitely recommend to others and will be back.
Jose and Scott service is always above and beyond!
Jose and Scott service is always above and beyond! Great customer service always! Prompt and thorough. Will definitely recommend to others and will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!