[{"id":149437,"personPtyId":42044526,"firstName":"Chris","lastName":"Gossling","titleText":"Finance Manager","shortBioText":"Chris is our long term, in house, certified Business Manager.","emailTxt":"cgossling@coulterinfiniti.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/39146/employees/07fb4973beea.jpg","drDealerId":39146,"dealerEmpStartDtUtc":"1325376000","industryStartDtUtc":"1293840000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":514533,"personPtyId":41231657,"firstName":"Nader","lastName":"Ghobrial","titleText":"Internet & Fleet Manager","shortBioText":"Nader is our tech savvy internet manager. He has won numerous awards for his top notch customer service abilities. 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If he is not at the dealer taking care of our customers, Rick is an avid Arizona sports fan or you can catch him out golfing or fishing. \r\nPart of our Value at Coulter is having Professional Career sales reps like Rick. \r\nContact me today or don't hesitate to stop on by and see Rick.","emailTxt":"RReames@coulterinfiniti.com","combinedEmpAvgRatingNbr":3.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/39146/employees/abacfef95faf.jpg","drDealerId":39146,"dealerEmpStartDtUtc":"1167609600","industryStartDtUtc":"504921600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514445,"personPtyId":41233919,"firstName":"Henry","lastName":"Said","titleText":"Internet & Fleet Manager","shortBioText":"Henry is a true American success story. Born and raised in Egypt, he moved to California and attended Cal Poly Pomona. Henry has a background in financial services as a certified financial planner and adviser. Naturally with his background, he was a tremendous fit with us here at Coulter Infiniti. \r\nHenry is married with 4 children. Not only has he built his personal life to be long lasting, but he takes those same characteristics and applies it to our customers. \r\n\"Building long lasting relationships has always been my #1 priority\".","emailTxt":"hsaid@coulterinfiniti.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/39146/employees/0145eec081e5.jpg","drDealerId":39146,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"1388534400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":518186,"personPtyId":42286942,"firstName":"Scott","lastName":"Shaffer","titleText":"Service Consultant","shortBioText":"Experienced service consultant. I have worked in the automotive industry since 2000. 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Coulter INFINITI

4.1 out of 5 4.1
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Coulter INFINITI Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2005

As an internet customer of Coulter INFINITI, a Phoenix, AZ area car dealer, you will receive prompt response from a knowledgeable consultant who will work with you in selecting the right vehicle at a great value price. In addition to the one on one service, you will receive a Coulter INFINITI complementary Internet Benefits Package.

...


The Internet Benefits Package includes:
Straight-forward pricing with fair trade-in allowances
Concierge service (Need Service? See our Service Valet options, we pick up and deliver.)
Complimentary hand car wash and vacuum with any service
Free loaner car for warranty service
Complimentary 1st lube,oil and filter

"Holding the Keys to Luxury"

Service

Oil, Filter Change

$44.95

Tire Rotation

$29.95

Air Filter Replacement

$55.7

Wiper Blade Replacement

$29.8

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
185 lifetime reviews. Includes reviews of Coulter INFINITI from DealerRater.com

Read reviews that mention:

  • 5.0 out of 5
    December 22, 2020

    No smoke & mirrors just business and brass tacks. Right to the bottom line. No wasting of time with a lot of rhetoric car salesman talk. .

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Coulter INFINITI

    We always love hearing from happy customers, and we are pleased to know that you had a great experience with us. Thank you for choosing Coulter INFINI...TI!


    Worked with:
    Chris Gossling

    Finance Manager

    (4.4) 29 reviews

    Henry Said

    Internet & Fleet Manager

    NOT RATED

  • 5.0 out of 5
    November 26, 2020

    The car salesman did super job for Tom conroy, he is very happy for his Q80. Also the boss is very nice guy, the paper guy is friendly nice and helpful.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rick Reames

    Assistant Sales Manager & Consultant

    (3.7) 23 reviews

  • 1.0 out of 5
    November 22, 2020

    When a person that wants to make a car deal emails a guy at the dealership, and that guy doesn't follow up in 3 days, then he's not looking to make a sale...

    1.0 out of 5
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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rick Reames

    Assistant Sales Manager & Consultant

    (3.7) 23 reviews

  • 5.0 out of 5
    November 13, 2020

    My experience in getting a new INFINITI at INFINITI of Coulter was the best yet. The General Manager Greg was extremely accomodating and friendly and made... me feel like a valued customer. All of the staff were quite hospitable and even though there is a pandemic I felt very safe as everyone was following all the protocols. I would highly recommend this dealership and although I drove almost 40 miles, it was well worth the sacrifice. I look forward to getting my service there as well

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rick Reames

    Assistant Sales Manager & Consultant

    (3.7) 23 reviews

  • 2.0 out of 5
    October 28, 2020

    Just not happy with the service that I received and the amount of time it took to get my vehicle back. Not happy with the loaner vehicle that was given... to me,

    2.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 6, 2020

    Best dealer experience in town. The service tech Phil has years of Nissan and Infiniti experience. He is a true professional. Great job thank you!!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Shaffer

    Service Consultant

    NOT RATED

  • 5.0 out of 5
    September 1, 2020

    MR Zemko is your great asset. Knowledgeable, genuinely cares about his costumers and always going an extra mile for them. Thank you MR. Aaron Zemko.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 18, 2020

    Everyone at Coulter INFINITI was very friendly. We were greeted by Nader on arrival. We found him knowledgeable and helpful. I would definitely consider... Coulter for another purchase.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Gossling

    Finance Manager

    (4.4) 29 reviews

    Nader Ghobrial

    Internet & Fleet Manager

    (4.2) 17 reviews

  • 5.0 out of 5
    July 10, 2020

    The best service I have in my life . Big huge thank you to amazing Becca Marlotte in service department. She is very professional knowledgeable and friendly.... I appreciate it! Well done Infiniti !

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2020

    Professional, knowledgeable , friendly staff. No pressure, took their time and were open to my questions and concerns. Salesperson was extremely competent... and forthcoming. Did his utmost to satisfy me.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive to provide excellent customer service. Thanks for recognizing our efforts!

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