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Reviews

Average Ratings

3.6
53 lifetime reviews.
  • Just a wonderful experience!

    I have bought my BMW 535D Xdrive at this dealership in January '16, and I had just a wonderful experience! Even though I live in NYC and this deal...


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    I have bought my BMW 535D Xdrive at this dealership in January '16, and I had just a wonderful experience! Even though I live in NYC and this dealership is in Milwaukee, these guys just made me feel confident that this was just going to be a great purchase. I flew there, inspected and picked up the car and drove 15 hours back to NY. Adam was my sales representative and he is just an amazing guy! He communicated with me via email, phone and immediately responded to all my requests. I am sure I wasn't an easy customer, worrying about too many details and bothering him with my requests, but he was very patient and helped me with everything! I highly recommend him if you decide to buy a car here. I also met Adam's sales manager, Arthur, who was very young and smart guy. Robert H. helped me with the contract and also amazing guy. Cassie, who just recently joined, handled all the paperwork - very nice person.There is also the great guy that worked as a Manager in the service department, that helped me with my service question, and the 2 "geniuses", smart and funny guys, that explained me all the features in my new car. All these folks responded to me immediately, also even whey they are off from work. Just a great team! Thank you for the great experience, guys! We love the car! [I wrote this review on several sites - because I just felt I had to]

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    Over the course of three weeks, I found Andrew and the international autos staff to be very informative, responsive, patient and accommodating to ...


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    Over the course of three weeks, I found Andrew and the international autos staff to be very informative, responsive, patient and accommodating to my experience. Although I did not end up purchasing an SUV at this time, I anticipate returning back to this dealership when the time is right.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great Customer Service !

    We purchased a 2012 Honda Pilot and were treated like we were BMW customers. Arthur and Mike always made us feel welcome, and Mo was very helpful...

    Dealer Response

    We are so pleased you had a great buying experience with us! International Autos strives to make each and every buying experience extraordinary, r...


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    We purchased a 2012 Honda Pilot and were treated like we were BMW customers. Arthur and Mike always made us feel welcome, and Mo was very helpful with finding financing for us. We trust this dealership 100%. The SUV needed 4 new tires, and front and rear breaks and the work was taken care of before we picked up the vehicle...this did not change the asking price. We are very pleased with the service this dealership has to offer, and the vehicle that we purchased there.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are so pleased you had a great buying experience with us! International Autos strives to make each and every buying experience extraordinary, regardless of the make of the vehicle! We appreciate your business, and thank you for the stellar review!


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  • STAY AWAY

    Still waiting for a replacement car to be built (from a different dealer) after this place traded the one I built thru them and waited 3.5 months ...


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    Still waiting for a replacement car to be built (from a different dealer) after this place traded the one I built thru them and waited 3.5 months for. This was traded with out notifying me, I found out when I called to schedule the pick-up.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Friendly and professional staff and place.

    Went to look at a specific vehicle they had in stock. Purchased it. Chad approached us, he was professional and friendly, no pressure at all. The ...

    Dealer Response

    Thank you for your great review! We appreciate your business, and hope you enjoy your vehicle for many years to come!


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    Went to look at a specific vehicle they had in stock. Purchased it. Chad approached us, he was professional and friendly, no pressure at all. The staff and atmosphere was calm, pleasant and accomodating. I would definitely go back and recommend Chad and this dealer to anyone! Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your great review! We appreciate your business, and hope you enjoy your vehicle for many years to come!


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  • Disappointment

    Update: I did hear back from the GM he told me the 2nd half of my car buying experience would be memorable. So far I think NOT! I have gotten an...


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    Update: I did hear back from the GM he told me the 2nd half of my car buying experience would be memorable. So far I think NOT! I have gotten an update: A perky sounding sales person named Sara called me to tell me my car just arrived. I'm glad she was so excited, because I'm sue not. Getting the car early doesn't affect me, as I explained to them it's my WINTER CAR. I feel cheated out of a building a car experience.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The Mini Cooper is adorable.....

    Rory was the best ... Explained my options and the Mini Cooper well.

    Dealer Response

    Thank you for your review Pam! We always strive to give the best customer service experience as possible.


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    Rory was the best ... Explained my options and the Mini Cooper well.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for your review Pam! We always strive to give the best customer service experience as possible.


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  • Aweful customer service

    I put down a deposit to build a car, was told I would get building updates. after about a month and a half of no word I call the dealership. I f...


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    I put down a deposit to build a car, was told I would get building updates. after about a month and a half of no word I call the dealership. I find out that my sales person was let go. OK...Nobody went thru this client list and called them?? In talking to the manager I got my com # and was reassigned a sales person, I was told I would now be getting the updates. Another month and a half go by with no word. This time I called the manager I dealt with on the last call. He denies ever speaking with me and told me I wasn't in their system. I gave him my com # and I was told my car was already in route and would be to them on Aug 8. He was very RUDE during our conversation and called me a liar twice, so I called back to talk to the GM, I left a message and as of this point I have still not been contacted back. They wrecked my new car buying experience! I should be excited about my new car, and now I just can't wait to get as far away from this dealer as possible. Employees worked with: Dave Crockford-Manager, Bret Antoine-Fired sales person, Jamie Youlinski-New sales person?? Dan Janson-GM

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New BMW Owner

    We just bought our first BMW from International Auto in West Allis, Wi. Zach and Art were extremely nice, knowledgeable, and patient in answering...

    Dealer Response

    Thank you for your review Judy! We are happy to hear your buying experience was a great one, and look forward to being your BMW dealer of choice f...


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    We just bought our first BMW from International Auto in West Allis, Wi. Zach and Art were extremely nice, knowledgeable, and patient in answering our hundreds of questions! It was a really super nice car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review Judy! We are happy to hear your buying experience was a great one, and look forward to being your BMW dealer of choice for many years to come!


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  • Let me check

    The salesman could never give me an answer, he always had to check with the manager. (one of those, let me check with the manager). After the fina...


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    The salesman could never give me an answer, he always had to check with the manager. (one of those, let me check with the manager). After the final price was figured and agreed upon I went to sign the contract. The price had gone up $304.00 After to many hours already spent, I just paid the extra. (the salesman had no idea) Slippery at best !!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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