Rich's Car Corner

I was excited with my wife to come in and make a purchase for a vehicle we had been excited about all night. Asked Dante for pictures so we could book our flights and make it happen - took hours to get something that should have taken 10 minutes (we never even got the pictures). Ended up losing the opportunity due to this as it sold while we sat waiting, especially since we contacted first thing in the morning and waited around for absolutely no reason. Did not feel prioritized at all. Really sucky experience.

I was excited with my wife to come in and make a purchase for a vehicle we had been excited about all night. Asked Dante for pictures so we could book our flights and make it happen - took hours to get something that should have taken 10 minutes (we never even got the pictures). Ended up losing the opportunity due to this as it sold while we sat waiting, especially since we contacted first thing in the morning and waited around for absolutely no reason. Did not feel prioritized at all. Really sucky experience.

Avoid buying a car from Rich’s. I recently purchased a work van from them, and less than a week after driving the vehicle I began to have problems. I discovered the rear brake lights did not work, and the engine began running rough. Over a month and a half passed with the van being in the shop more than on the road with problems continually popping up. My mechanic finally diagnosed the problem as a leaking head gasket that needed to be replaced. I spoke with Ron who sold me the van asking that they share in the cost of repair since it was existing from the start and they likely knew there was a major issue. (The computer codes had been cleared and the engine compartment was detailed) The head leak did not present itself until the engine had warmed for an hour or more. When I talked to Ron he was stand-offish from the start and though I asked many times, Rich refused to even talk on the phone with me. Bottom line, at best they don’t check the vehicles before sale and at worst they hide known issues, and sell the vehicles anyway. When I presented them with a reasonable solution to resolve the issue and preserve their reputation, they basically told me to screw off and that they would welcome going to court to avoid doing what was honorable. They are not a company you want to buy a car from.

Purchased there so called warranty, well come to find out, vehicle I purchased has alot of problems that warranty will not cover!!!! Called Dante to let him know, said he was gonna talk to Rich & will call me back, never got any call back!!!! They do zero preventative maintenance on there vehicles that they sell and pass it to the customer!!! Lesson learned!!! Will never do business with this place EVER AGAIN!!!!!!

Purchased there so called warranty, well come to find out, vehicle I purchased has alot of problems that warranty will not cover!!!! Called Dante to let him know, said he was gonna talk to Rich & will call me back, never got any call back!!!! They do zero preventative maintenance on there vehicles that they sell and pass it to the customer!!! Lesson learned!!! Will never do business with this place EVER AGAIN!!!!!!

Avoid. Being out of town, I asked for more pics and info which were hastily sent but of bad quality, the salesman immediately tried to shake me down for a $500 deposit to 'take the car off the mkt'. Not on the first date, would never shop here

We bought a used Toyota Prius and the buying process was fine. However, after taking it home we discovered the car didn’t have a catalytic converter and the patched it up to bipass another way. This would cause the check engine light to be on. So they sneakily turned it off. Absolutely no one would buy a car with the check engine light on…. Be careful buying from them and don’t buy “as is”. They are scammers. Never buy from Danny. He should be fired…..

Bought an 04 Volvo from Richs for 3100. Two hours exactly on the dot after driving off the lot my entire speedometer (dim) cluster stopped working in the middle of my driving. When I called the next day to have ask them to test it they said they couldn’t, so I took it elsewhere to have the codes ran the next day and the pictures show that not only are the most integral modules of the electrical are fried, a $2400 fix for the DIM, and CEM modules. When I asked the salesman to take the car back he said the owner Rich said there’s “nothing he’s willing to do” but according to RCW 62A.2-314, although the car was bought as is, it is still covered under the law of implied warranty because of the not only major defects but the fact my speedometer cluster randomly stops working and now Rich won’t speak to me and refuses to do anything about his sale. Avoid this place like the plague or please have your car inspected before buying because they have no problem as other reviewers have mentioned selling you a car that’s already totaled in repair cost off the lot.

BUYER BEWARE DONT BUY YOUR CAR FROM THIS DEALEAR OR YOU WILL BE SORRY. CAR RUNS FOR FEW WEEKS THEN BREAKDOWN IT WILL COST YOU TO FIX MORE THAN YOU ALREADY PAID FOR HOLE CAR . IT'S FAKE CHEATING DEALER AND IF YOU RETURN IT HE WONT EVEN TALK TO YOU

I advise you to go somewhere else. These guys will consistently lie to you! I had a mazda 3 through them and less than 24 hours the started to break down. The transmission control module went out. They did fix it. A couple of weeks later the suspension system in the front was toast. The did replace the front struts but refused to try and take of the back. A couple of weeks later the car was having an issue with staying straight on the road. They held my car for 3 weeks and didn't even touch my car. I decided to switch to the loaner car that I was in. They car was great until a few weeks later the transmission started having a shifting issue. Mind you I had purchased an extended warranty and they refused to even try and fix the issue. They didn't not have any paperwork stating what was done with the car. They sales guy Brandon totally ghosted me when I asked about it. They apparently do not want to do any type of warranty work. So if you do get a car through them just be prepared to have a lot of problems!