Reviews
Just walked out of this dealership in disgust.
Just walked out of this dealership in disgust. I spent many hours working on a deal over the phone with sales rep, Joshua. We came to an agreement on a 2025 CR-V hybrid that I was very happy with. I confirmed numerous times that there would be no hidden costs, because I live 35 minutes away from Rosenberg. Sure enough, when it comes time to close the deal, the sales manager pumps up the cost significantly. I asked them POINT BLANK numerous times about the specific charge they ended up including, raising the price $2,000. Shameful tactics from Joshua and Sales Manager, Randol. Avoid this place.
Just walked out of this dealership in disgust.
Just walked out of this dealership in disgust. I spent many hours working on a deal over the phone with sales rep, Joshua. We came to an agreement on a 2025 CR-V hybrid that I was very happy with. I confirmed numerous times that there would be no hidden costs, because I live 35 minutes away from Rosenberg. Sure enough, when it comes time to close the deal, the sales manager pumps up the cost significantly. I asked them POINT BLANK numerous times about the specific charge they ended up including, raising the price $2,000. Shameful tactics from Joshua and Sales Manager, Randol. Avoid this place.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can discuss your concerns further. Thank you for bringing this to our attention. Sincerely, The Team at Gillman Honda Fort Bend
It was a great experience.
It was a great experience. The staff at the Rosenberg Gilman Honda Center were great great 👍 great @ Olu Thompson walked us through the details ,very patiently answering all concerned questions and just a great guy .@ Jose (the account manager Thank you somuch .the celebration music gets pumped up to go and excel with your new Honda Ride .Honda numero uno ..
It was a great experience.
It was a great experience. The staff at the Rosenberg Gilman Honda Center were great great 👍 great @ Olu Thompson walked us through the details ,very patiently answering all concerned questions and just a great guy .@ Jose (the account manager Thank you somuch .the celebration music gets pumped up to go and excel with your new Honda Ride .Honda numero uno ..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Gillman Honda Fort Bend
Never buy vehicle from this dealer .
Never buy vehicle from this dealer .Worst customer experience . You will not get any response from people . Even i spoke to the GM but the response but no response . Worst customer experience and worst service . Never refer any of your friends .
Never buy vehicle from this dealer .
Never buy vehicle from this dealer .Worst customer experience . You will not get any response from people . Even i spoke to the GM but the response but no response . Worst customer experience and worst service . Never refer any of your friends .
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
The behavior you described does not align with our team's values, and we would sincerely appreciate more information regarding your experience. Unfortunately, based on the name you have provided on this post we are unable to find any customer information in our system or a visit to our location. So, if you would please, reach out to me directly I would be happy to discuss this further with you. Sincerely, Marla Cardenas mcardenas@teamgillman.com 832-513-4844
The buying experience was great.
The buying experience was great. Daniela was very helpful and patient with me as I picked out the right model that fit my needs. She was awesome and I would rate my experience a 10 for sure. Also the sales manager Randol was great to work with and got me to a number that satisfied my financial needs. Great staff.
The buying experience was great.
The buying experience was great. Daniela was very helpful and patient with me as I picked out the right model that fit my needs. She was awesome and I would rate my experience a 10 for sure. Also the sales manager Randol was great to work with and got me to a number that satisfied my financial needs. Great staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Daniela was able to meet your needs. At Team Gillman Honda Fort Bend, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Team at Gillman Honda Fort Bend
If I could leave 0 stars I would .
If I could leave 0 stars I would . Worst experience In my life purchasing a vehicle.the sales manager Lied to me about the reimbursement. My deal came with a full tank of gas which I never received. They said that the system was down and when I asked them to put windshield fluid they filled it up with water. The salesman asked if I need help to find the email for the survey only to complete it himself.
If I could leave 0 stars I would .
If I could leave 0 stars I would . Worst experience In my life purchasing a vehicle.the sales manager Lied to me about the reimbursement. My deal came with a full tank of gas which I never received. They said that the system was down and when I asked them to put windshield fluid they filled it up with water. The salesman asked if I need help to find the email for the survey only to complete it himself.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Your feedback has been forwarded on to our team and we are currently looking into this matter.
They are complete liars.
They are complete liars. They sent me pricing and then went back on the deal. I had it in writing, which is legally binding. They don't even care about being sued. I'm looking for an attorney to deal with them.
They are complete liars.
They are complete liars. They sent me pricing and then went back on the deal. I had it in writing, which is legally binding. They don't even care about being sued. I'm looking for an attorney to deal with them.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The behavior you described does not align with our team's values, and we would sincerely appreciate more information regarding your experience. Unfortunately, based on the name you have provided on this post we are unable to find any customer information in our system or a visit to our location. So, if you would please, reach out to me directly I would be happy to discuss this further with you. Sincerely, Marla Cardenas mcardenas@teamgillman.com 832-513-4844
Well, I'm not the only one who has experienced this. I encourage people to read the reviews from other customers they have pulled stunts with. This behavior stems from the top down. It is the culture you have built and are responsible for.
My Service Advisor Bakhshi Bismillah was so helpful for
My Service Advisor Bakhshi Bismillah was so helpful for getting my type R back on the road service was A1.
My Service Advisor Bakhshi Bismillah was so helpful for
My Service Advisor Bakhshi Bismillah was so helpful for getting my type R back on the road service was A1.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We are very happy to hear that Bakhshi was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, The Team at Gillman Honda Fort Bend
We had a great experience with Team Gillman Fort Bend.
We had a great experience with Team Gillman Fort Bend. The price/negotiation was fair, but most importantly the sales team and service members were amazing! Our salesman, Oluwamuyiwa Thompson was very knowledgeable and friendly. Everyone we met went out of their way to make sure we were happy. We love our new car! We will definitely be back when we need an additional car in the future. I highly recommend!
We had a great experience with Team Gillman Fort Bend.
We had a great experience with Team Gillman Fort Bend. The price/negotiation was fair, but most importantly the sales team and service members were amazing! Our salesman, Oluwamuyiwa Thompson was very knowledgeable and friendly. Everyone we met went out of their way to make sure we were happy. We love our new car! We will definitely be back when we need an additional car in the future. I highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At Team Gillman Honda Fort Bend, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Team at Gillman Honda Fort Bend
I have had 4 Hondas from Gillman Honda F.
I have had 4 Hondas from Gillman Honda F. Bend. (I trade every 3 years). Each time I had a great experience. Everyone was so friendly and helpful. The service dept. customer service was impeccable. I recommend this place 100%
I have had 4 Hondas from Gillman Honda F.
I have had 4 Hondas from Gillman Honda F. Bend. (I trade every 3 years). Each time I had a great experience. Everyone was so friendly and helpful. The service dept. customer service was impeccable. I recommend this place 100%
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been very pleased with the service at Gillman
I have been very pleased with the service at Gillman Honda of Ft. Bend. My 2021 CRV is a beautiful, well designed auto, a pleasure to drive. Their service has been superb.
I have been very pleased with the service at Gillman
I have been very pleased with the service at Gillman Honda of Ft. Bend. My 2021 CRV is a beautiful, well designed auto, a pleasure to drive. Their service has been superb.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair