Baxter Volkswagen La Vista

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 12, 2020

    Troy and his sales team try hard to go over and above when it comes to the sales/leasing process. They will try to make the deal work. Also, they are not... a high-pressure dealership, but rather they emphasize customer service and building relationships. I know, because I am driving my third VW now-all from this dealership. Sasha, now in finance, formerly in sales, is very helpful. Nothing is ever perfect, but this dealership tries to make it so. I definitely recommend Baxter VW LaVista. I keep coming back. My family does, as well. They also drive VW's now.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 21, 2019

    The best experience I have ever had when buying a new car. First time VW owner so far I love my atlas! The salesman Luke and Filipe were wonderful and... so knowledgeable. And of course so kind. Financing was so easy and Brandon Strong was super nice. Also Natasha did great!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 31, 2014

    I was looking to trade in my current vehicle for something more fuel efficient. I found performance Volkswagen to be the perfect combination of both affordability... and luxury. I was helped by Marriah and found a Jetta TDI that was perfect for me. They were able to stay within my budget and even impressed me by offering a deal lower than I had expected.. I look forward to doing business in the future with performance volkswagon.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience at Performance Volkswagen. We take customer service and satisfaction very seriously and it is great to hear that... we were able to help you get a great deal on a Jetta TDI that best fit your budget. We appreciate your business and your kind words and we look forward to working with you again in the future. Thank you, Troy Beaugard, General Manager.

  • 1.0 out of 5
    October 18, 2019

    Bought a used BMW X5. Still spending money getting it fixed. Dealer did cover some of the cost, still having issues. Old codes were stored and never addressed.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott Feilen, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manage...r would really like to speak with you more regarding this matter. Please reach out to us at (402) 983-9801. We look forward to hearing from you. Troy Beaugard General Manager

  • 5.0 out of 5
    February 1, 2019

    Finding the perfect Tiguan for us in Kansas City was proving difficult so I opened up my search to out of area dealerships and an appealing Tiguan popped... up for sale at Baxter Volkswagen La Vista. I called to inquire about it and spoke with Luke Andrews. Luke was open, honest, and extremely accommodating for us. He texted me detailed pictures of the car showing any damage on it (the car was used) and negotiated the deal minutes before closing knowing we were hours away and had a trade in. Everything went smoothly so we made the trip up the following weekend. Luke and the rest of the staff could not have made the deal any easier. The car was parked up front ready for has, he took the time to explain everything about the vehicle, they quickly processed our trade in, and they got us in and out on a very reasonable amount of time. We had reservations about buying a vehicle that was hours away but Luke went above and beyond to put our worries at ease. He is a great representative of this dealership and I wouldn't hesitate to make the trip to buy another car from him. You are in good hands with Luke at this dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Ryan for your five-star review! We are very happy to hear about your experience with Luke. If you need anything else, please feel free to gi...ve us a call. Take care and we look forward to your next visit!

  • 5.0 out of 5
    September 8, 2018

    Always take my Volkswagens back to Baxter Volkswagon for service and maintenance! They are very friendly and accommodating and that keeps me coming back!... Highly recommend Baxter Volkswagon for your next purchase!! We own two ourselves!

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    Does recommend this dealer
    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 22, 2018

    I went to this dealer because we have bought other cars from them. Our usual sales person, Sasha, was there and she provided an outstanding beggining to... end experience, a no high pressure person, very likable and able to give us a good deal without too much hassle. I recommend the dealership and I think Sasha is the best providing a great customer experience.oo

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2018

    We just bought a new VW Atlas from Luke Andrews at Baxter VW in La Vista. Luke was the best sales rep I've ever worked with. We bought another car from... this dealership 3 years ago and were not satisfied with the process, but we loved the Atlas and Luke was AMAZING. VW did a great job of streamlining the process this time and respecting our time and budget. Got a great deal and left the dealership feeling great about our new car!!! Please go visit them if you're in the market for a new car - and ask for Luke!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your experience, Gabe! We appreciate the feedback and we hope to see you again soon!

  • 5.0 out of 5
    January 26, 2018

    After keeping an eye on a certified Passat they dropped the price pretty significantly. Emailed John and did the deal over the phone. They even had two... drivers bring it to me 2 hours away to drive it and make sure it met my expectations before signing. Everyone was very friendly. Dealerships like this should be the norm!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Fantastic to hear, Rob! We try to provide best-in-class service to all of our customers, and we're glad to hear that your story was no different! We h...ope to see you again soon.

  • 5.0 out of 5
    July 1, 2017

    This has to be the best experience with buying a car I have ever had! This is truly a first class business, complete with honesty, integrity and great,... helpful sale persons! (super thanks to John Killough!) It is the perfect car and exactly what I wanted. And since I couldn't get down to NE, they delivered the car to me. Now, that's service! Super Kudos!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind words, Linda! We are happy to hear that John and the rest of the team was able to provide you with a laid back, worry-free experie...nce. We hope to see you soon! -Troy Beaugard, General Manager

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