Victory Toyota Canton

I asked them to do a tire rotation. I checked the receipt and they had included it, however they didn't do it. I'd had a tire replaced so I know where that would be on the car. Very shady business practice! I requested they only contact me by email as my phone is for business. They immediately texted me. Very poor way to follow someone's request.

MY family forever delaership.I have built a awesome relationship with Toyota of Canton for over 20 years.Great vehicles hands down..Great Customer service!!!

Toyota canton doing good job I’m Regular customer in Toyota canton so customer service also good!

Had to wait little longer but other than that it was a great experience. Thanks you!

Why is the there a 15 word minimum? The experience as was expected. No extra issue

Eric took great care of me in the service department. He offered updates often and was smile-y too!

Dan Armstrong was incredibly patient / supportive / and helpful for our long distance purchase. He arranged everything for seamless transaction.

Have had nothing but problems with the service department. From over booking appointments to lack of follow up. Now after reaching out about them not calling me back I find they incorrectly put in my millage which will make it difficult to sell if not corrected. One can't think it was intentional after the service manager was the one to check off on the completed work.

I brought my 2018 Toyota RAV4 Limited to this dealership for a pre-purchase inspection. Their service department noted “pad shift” and “pad slapped” brakes but failed to mention that the front brake pads were the wrong size — a serious safety hazard. Weeks later, I discovered the pads were too small for the calipers, which could have caused complete brake failure if they had worn down just a little more. When I called the service manager to express my concern, he refused to take accountability and tried to claim he had warned me. But nowhere on the invoice does it say “wrong size brake pads” or that the vehicle was unsafe to drive. Their language was vague and dismissive of a potentially fatal issue. I’ve since replaced the brake pads myself, and thankfully avoided a dangerous situation. But I expected better from a certified Toyota dealership. If this had happened to someone less experienced or less lucky, it could’ve ended in a crash — or worse. This level of negligence is unacceptable. If you’re trusting them with your safety or the condition of your vehicle, I recommend getting a second opinion.

David Knuth treat me very well. He was very patient and listen to me. Thank you Mr. Knuth