Victory Toyota Canton

2.0
(236 reviews)
Visit Victory Toyota Canton
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (734) 456-9377 (734) 456-9377
Used (734) 456-9098 (734) 456-9098
Service (734) 456-9086 (734) 456-9086

Inventory

See all 91 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2022.
All advertised pre-owned vehicle prices require $2000 cash or trade equity. Come one come all Toyota enthusiasts from and around Wayne County! Your search for an outstanding Toyota dealership ends here. At Victory Toyota of Canton you can find everything you need from new and certified pre-owned cars to a fully equipped Toyota Service and Repair Center all within the vicinity of Ann Arbor Detroit and neighboring cities. So if you're in the market for a new or pre-owned Toyota then don't delay come on down to Victory Toyota of Canton today!
Get Paid For Your Trade at Victory Toyota of Canton - Home of the Car Doc!

Service center

Phone number (734) 456-9086

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

2.0
(236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
1.0

This dealer tries to sneak in mandatory add-ons and "high

This dealer tries to sneak in mandatory add-ons and "high demand" markups that add thousands to the sales price. They refuse to remove their bogus add ons. Very unhappy with the experience here.

1.0

This dealer tries to sneak in mandatory add-ons and "high

This dealer tries to sneak in mandatory add-ons and "high demand" markups that add thousands to the sales price. They refuse to remove their bogus add ons. Very unhappy with the experience here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
1.0

Inquired about a used car.

Inquired about a used car. Car salesman responded in a timely fashion with a video. He did not respond to my email afterwards however. I then continued to be contacted by another Sales rep named Angelica. I mentioned to her I have already been working with a salesman, but she continued to send emails daily. I responded to Angelica stating I would visit the dealership once the weather cleared up. After driving 40 miles in sometimes hazardous road conditions, I discovered the vehicle was no longer on the lot. An email to Angelica has yet to be answered. What I believe occurred was the original salesman had sold the car and Angelica stepped in to try to make me visit in hopes to sell me something else. This assessment seems to agree with the numerous reviews for this dealership documented on Cars.com.

1.0

Inquired about a used car.

Inquired about a used car. Car salesman responded in a timely fashion with a video. He did not respond to my email afterwards however. I then continued to be contacted by another Sales rep named Angelica. I mentioned to her I have already been working with a salesman, but she continued to send emails daily. I responded to Angelica stating I would visit the dealership once the weather cleared up. After driving 40 miles in sometimes hazardous road conditions, I discovered the vehicle was no longer on the lot. An email to Angelica has yet to be answered. What I believe occurred was the original salesman had sold the car and Angelica stepped in to try to make me visit in hopes to sell me something else. This assessment seems to agree with the numerous reviews for this dealership documented on Cars.com.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
Show full review
1.0

If you’re a young couple looking for a straightforward

If you’re a young couple looking for a straightforward car buying process, without the haggling back and forth, this might not be the place. My fiancé and I had high hopes when we scheduled a test drive for a RAV4. Sadly, we spent too much time waiting around. Even with our appointment, there was a lengthy delay before our drive due to some internal confusion. While the test drive was good and our salesman was informative, the post-drive process was tedious. We waited a long while just to see the final price, only to find an unexpected $7,000 in added unnecessary fees. I’m not talking about sales tax and Secretary of State ($4995 of the $7K is the up-charge due to the scarcity of the RAV4 units on the market). Initially, they said these fees were fixed, but changed their tune when we showed hesitation. The entire visit took nearly 3 hours, much of it feeling unnecessary. Appreciated the test drive, but the overall experience was far from efficient. Sorry Toyota Victoria. We might go on Carvana and skip all the salesman interaction 👍

1.0

If you’re a young couple looking for a straightforward

If you’re a young couple looking for a straightforward car buying process, without the haggling back and forth, this might not be the place. My fiancé and I had high hopes when we scheduled a test drive for a RAV4. Sadly, we spent too much time waiting around. Even with our appointment, there was a lengthy delay before our drive due to some internal confusion. While the test drive was good and our salesman was informative, the post-drive process was tedious. We waited a long while just to see the final price, only to find an unexpected $7,000 in added unnecessary fees. I’m not talking about sales tax and Secretary of State ($4995 of the $7K is the up-charge due to the scarcity of the RAV4 units on the market). Initially, they said these fees were fixed, but changed their tune when we showed hesitation. The entire visit took nearly 3 hours, much of it feeling unnecessary. Appreciated the test drive, but the overall experience was far from efficient. Sorry Toyota Victoria. We might go on Carvana and skip all the salesman interaction 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Show full review
1.0

No honesty

Needed replacement parts and got quoted around 3k, got my insurance involved and the final invoice including deductible was less than 1k. An ongoing issue was brought up again for the third time, and this time is when they found out something else was also wrong with the car.

1.0

No honesty

Needed replacement parts and got quoted around 3k, got my insurance involved and the final invoice including deductible was less than 1k. An ongoing issue was brought up again for the third time, and this time is when they found out something else was also wrong with the car.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
1.0

Warning do not do business with VTC this place charges me

Warning do not do business with VTC this place charges me $2000 upcharge for a gps tracker told me it was "free" originaly, i didnt notice till it was too late. Make sure to do your research and watch some videos about how to negotiate with these scam artists if you end up going here

1.0

Warning do not do business with VTC this place charges me

Warning do not do business with VTC this place charges me $2000 upcharge for a gps tracker told me it was "free" originaly, i didnt notice till it was too late. Make sure to do your research and watch some videos about how to negotiate with these scam artists if you end up going here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.
Show full review
1.0

Oil was not changed properly.

Oil was not changed properly. Later, discovered that air and cabin filters were not "cleaned" as claimed. Had problems in past with tires not being rotated as claimed. Nothing but excuses from dealership. I no longer trust them at all, won't do business with them and won't recommend.

1.0

Oil was not changed properly.

Oil was not changed properly. Later, discovered that air and cabin filters were not "cleaned" as claimed. Had problems in past with tires not being rotated as claimed. Nothing but excuses from dealership. I no longer trust them at all, won't do business with them and won't recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Show full review
1.0

Dealing with Victory Toyota is similar to dealing with

Dealing with Victory Toyota is similar to dealing with every negative stereotype about automobile dealers. Salespeople, sales manager and general manager are insulting applying every shady method including not giving an actual price. They highly undervalue trade ins and overvalue all their vehicles including charging over sticker. Despicable.

1.0

Dealing with Victory Toyota is similar to dealing with

Dealing with Victory Toyota is similar to dealing with every negative stereotype about automobile dealers. Salespeople, sales manager and general manager are insulting applying every shady method including not giving an actual price. They highly undervalue trade ins and overvalue all their vehicles including charging over sticker. Despicable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Show full review
5.0

The salesmen are the greatest.

The salesmen are the greatest. Very knowledgeable about Toyota products. Thank you to the service department for taking such good care of our 4Runner

5.0

The salesmen are the greatest.

The salesmen are the greatest. Very knowledgeable about Toyota products. Thank you to the service department for taking such good care of our 4Runner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Show full review
1.0

Won't provide a written price quote.

Contacted this dealer about a 2023 4Runner. Was told they do not provide written price quotes. I would have to come into the dealership to get a quote. Terrible.

1.0

Won't provide a written price quote.

Contacted this dealer about a 2023 4Runner. Was told they do not provide written price quotes. I would have to come into the dealership to get a quote. Terrible.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Show full review
1.0

Be aware!!! Friendly hyenas

On August 2021 I went to 2 dealers for toyota, to see which one would give me a better price deal to lease a car. At Victory Toyota of Canton we Agreed upon on a price that is a little better than the other dealer, but i choose to put a deposit and go with Victory Toyota of Canton because the promised a 3 weeks timeline to get the car. After 3 weeks they said factory sold the car to a different place and asked me to wait another month Then after that they said there is a shortage and that they are not making enough cars and that it should take few month more. It should be noted that i had to keep calling for updates and they would not call themselves. I kept going and they give me dates until yesterday 9/15/2022 where they said old price is not valid anymore even though i made the deposit back on 2021 and price was already sit. The new price for the lease was up %63. I would suspect that dealer did all that so that I don’t get the car with the deal made at the beginning. They not only lied about it and did not keep the promise, but also caused me to keep waiting until now which made me loose money cause if I bought any car back then it would’ve been cheaper for me. I know for sure i will not be back at this dealer again. And i will advise close friends and family not to go there because they won’t be happy at the end. Finally, if this dealer promise you something and give you a useless reason for not filling it then look for a different dealer cause they will never do. Customer satisfaction is sometimes they do not care about. It is all about them making money out of people. -this based on my experience with this dealer-.

1.0

Be aware!!! Friendly hyenas

On August 2021 I went to 2 dealers for toyota, to see which one would give me a better price deal to lease a car. At Victory Toyota of Canton we Agreed upon on a price that is a little better than the other dealer, but i choose to put a deposit and go with Victory Toyota of Canton because the promised a 3 weeks timeline to get the car. After 3 weeks they said factory sold the car to a different place and asked me to wait another month Then after that they said there is a shortage and that they are not making enough cars and that it should take few month more. It should be noted that i had to keep calling for updates and they would not call themselves. I kept going and they give me dates until yesterday 9/15/2022 where they said old price is not valid anymore even though i made the deposit back on 2021 and price was already sit. The new price for the lease was up %63. I would suspect that dealer did all that so that I don’t get the car with the deal made at the beginning. They not only lied about it and did not keep the promise, but also caused me to keep waiting until now which made me loose money cause if I bought any car back then it would’ve been cheaper for me. I know for sure i will not be back at this dealer again. And i will advise close friends and family not to go there because they won’t be happy at the end. Finally, if this dealer promise you something and give you a useless reason for not filling it then look for a different dealer cause they will never do. Customer satisfaction is sometimes they do not care about. It is all about them making money out of people. -this based on my experience with this dealer-.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
See all 236 reviews