Jack Daniels Kia

Craig Russell is an excellent salesman, very friendly and knowledgeable. He helped me through buying a new car with ease. Very personable and concerned for me. Thank you to Craig for making this an easy process for me.

Yesterday, I visited the Service Department at Jack Daniels. I had my oil changed. I was greeted by Chris in that Department. He was extremely respectful and cheerful. He was very attentive to my needs. The job was completed in less than an hour. He also spoke to me about possible future trade -ins for my Stinger. It was truly an exceptional visit! I will be back.

I was charged to $7.01 for washer fluid when I filled it completely 2 days prior. They usually do a great job but this time I paid for something I was not given. Don't rob your customers. You put NO washer fluid in my car.

Very satisfied with the service. Mr. Craig Russell was very helpful and very attentive. He accommodated me very well. I appreciate his time and service.

I missed my dream car by showing up a day to late because of this crazy market. But lucky for me I was able to walk in and meet Karim who got me the SAME exact car I have been dreaming of in ONE WEEK! If you’re thinking the car you want you will never find make sure you speak to Karim first!

Bought my new Telluride with the help of Mr. Craig Russell a true gentleman and professional. After visiting other Kia dealerships this Kia Dealership, Jack Daniels of Fairlawn, NJ is the place to get your new wheels!

Amazing customer experience and service provided by Wael. I love coming to Kia for all my car needs & always look forward to updating my lease. Wael always gives us an awesome experience and let’s us know everything we need to know before leaving.

I called in advance to ask if the 2012 Mazda3 Hatchback is available. Sales Rep says, yes, they still have it. Set an appointment to see it. When I got there, he said it wasn't ready. Waited about 15 minutes and said it will not be ready by I can see it. So we drove 10 minutes to shop and found that car has issues. So I asked he calls me back when it's ready. Also to confirm which price they will honor. It's $7999 in cars.com and $8299 at their website. Next day, he texts me and said that they will fix everything but the price will be $9999. Then he asked me if I am good with it. I couldn't stop laughing. I told him absolutely not! I said, if he had told me that car was not ready, and price is $9999, I would not have even gone to the dealership. I told him he just wasted my time!

It took a while but we finally are taking home our new Carnival! Just like Karim said almost down to the day but 2 months later we were able to drive home in our new Carnival and it’s better than we expected.

Had a great experience with everyone there. Mario was awesome and helped me get into my first ever new car! Would absolutely use them again!