Reviews
I like the service always have I just want a loaner just
I like the service always have I just want a loaner just so I won’t be late for work in the future but the Uber services are good.
I like the service always have I just want a loaner just
I like the service always have I just want a loaner just so I won’t be late for work in the future but the Uber services are good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had my x7 towed there a simple issue.
I had my x7 towed there a simple issue. I disconnected shifter and connected back and computer gave me an error message because it required a reset. I truly believe they lied to me when they said the whole panel was damaged. Ended up paying over $20000.
I had my x7 towed there a simple issue.
I had my x7 towed there a simple issue. I disconnected shifter and connected back and computer gave me an error message because it required a reset. I truly believe they lied to me when they said the whole panel was damaged. Ended up paying over $20000.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Newton Myvett, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the error message received on your computer. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of this experience and how we can improve in the future. Sam Reynolds General Manager samreynolds@Group1Auto.com
My experience with Demetris the service advisor was
My experience with Demetris the service advisor was great .my first experience wasn?t as great because the part wasn?t available for my appointment from driving 1 hour to the dealership.
My experience with Demetris the service advisor was
My experience with Demetris the service advisor was great .my first experience wasn?t as great because the part wasn?t available for my appointment from driving 1 hour to the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Charles was able to help with checking me in and keeping
Charles was able to help with checking me in and keeping in contact with me as well as letting me know as soon as my car was ready. This may seem simple but I admire attention to detail and someone moving the process along.
Charles was able to help with checking me in and keeping
Charles was able to help with checking me in and keeping in contact with me as well as letting me know as soon as my car was ready. This may seem simple but I admire attention to detail and someone moving the process along.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My first experience with getting an oil change at BMW of
My first experience with getting an oil change at BMW of Columbia. I drive 170 miles round trip for service and reasonable price. The service guy offered a deal 2 for 1 and I upgraded to save money on the next oil change.
My first experience with getting an oil change at BMW of
My first experience with getting an oil change at BMW of Columbia. I drive 170 miles round trip for service and reasonable price. The service guy offered a deal 2 for 1 and I upgraded to save money on the next oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience today, my advisor today was Tommie.
Great experience today, my advisor today was Tommie. He was very knowledgeable and professional.. He display great consumer service skill..
Great experience today, my advisor today was Tommie.
Great experience today, my advisor today was Tommie. He was very knowledgeable and professional.. He display great consumer service skill..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Tommie to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly, knowledgeable staff, who go above and beyond to
Friendly, knowledgeable staff, who go above and beyond to assist you. Tony, Edwin, Mark, and Yelson made my service a painless experience.
Friendly, knowledgeable staff, who go above and beyond to
Friendly, knowledgeable staff, who go above and beyond to assist you. Tony, Edwin, Mark, and Yelson made my service a painless experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for your service and your kindness,
Thank you very much for your service and your kindness, and your courtesy Muchas gracias.
Thank you very much for your service and your kindness,
Thank you very much for your service and your kindness, and your courtesy Muchas gracias.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Julio, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Had my car serviced today at BMW of Columbia.
Had my car serviced today at BMW of Columbia. Everyone I spoke with was courteous and professional. The service was performed on time. They communicated throughout the process.
Had my car serviced today at BMW of Columbia.
Had my car serviced today at BMW of Columbia. Everyone I spoke with was courteous and professional. The service was performed on time. They communicated throughout the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Service writer and the service performed on my 535i was
Service writer and the service performed on my 535i was excellent. My vehicle has always been serviced at this location and I have never been disappointed.
Service writer and the service performed on my 535i was
Service writer and the service performed on my 535i was excellent. My vehicle has always been serviced at this location and I have never been disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Curtis, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!