Reviews
The service I get at BMW of Columbia is A1.
The service I get at BMW of Columbia is A1. I am always greeted when I arrive. When I have an issue the service advisors are very engaging to see how they can solve it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Bella, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had an absolutely fantastic experience with David!
I had an absolutely fantastic experience with David! From start to finish, the process was incredibly smooth. He was attentive, professional, and truly listened to my needs, ensuring I got exactly what I wanted. His knowledge and dedication made everything effortless, and he delivered the most gorgeous BMW M4 Competition to my NYC door! I highly recommend BMW of Columbia and David!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with David! Thanks for the recommendation, and have an amazing day!
Had a great experience getting my oil changed.
Had a great experience getting my oil changed. The service was professional, efficient, and they did a great job. The staff was friendly and kept me updated throughout the process. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Justin, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CHANCE STREET, my service advisor, was excellent.
CHANCE STREET, my service advisor, was excellent. He was patient, knowledgeable and very helpful. I will ask for him again when I bring my car in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The guy's at service are so professional and courteous
The guy's at service are so professional and courteous always a pleasure to bring my car's in. Definitely would recommend dealership to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Eric, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Purchased a 2025 X7 for my parents and had the best
Purchased a 2025 X7 for my parents and had the best experience with David. I was purchasing from a distance and David had the deal done within a few days and treated me right as a repeat BMW owner. He went above and beyond to ensure my folks were oriented to all the bells and whistles before leaving the dealership. A+ experience from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Please don't hesitate to reach out if there's anything additional we can do for you.
The service Advisor was very professional and curtesy was
The service Advisor was very professional and curtesy was given. He said he would keep me informed and he did.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
John Busby was very helpful to me handling the
John Busby was very helpful to me handling the appointment. He was able to make adjustments as I received communication from my husband on service to the BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. We hope you have a great day!
Very Through and Efficient of finding my problem and
Very Through and Efficient of finding my problem and responding and finding solutions very informative as well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Highly recommended
I called nearly ten times and no one would answer so I
I called nearly ten times and no one would answer so I could determine if my car was ready. No voicemail option and no one called me back when I was able to leave message 2/10 times. Complained to the manager who didn’t seem to care. Told me I should have called direct extensions.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the poor communication on our end. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Reynolds General Manager BMW of Columbia (803) 714-5219 samreynolds@Group1Auto.com