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Royal Oak Ford

(2,014 reviews)
Visit Royal Oak Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2021 state dealer award
View 5 awards
2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (877) 210-1478 (877) 210-1478
Used (855) 878-1370 (855) 878-1370
Service (888) 853-7155 (888) 853-7155

Inventory

See all 393 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2024.
Royal Oak Ford is your Award winning Ford Dealership for New and Used Ford sales and service. We offer a full line of products and services to accommodate your automotive needs. We have over 500 new Ford cars and trucks in our inventory to choose from. Our Used Car department has a huge inventory of Certified pre-owned and used cars and trucks of all makes and models to fit every budget. Royal Rental has cars trucks busses and moving vans available for rent at daily and weekly rates. Royal Oak Ford is also Michigan's #1 Credit Repair Specialist.
At Royal Oak Ford we work hard to earn your business

Service center

Phone number (888) 853-7155

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(2,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Oak Ford from DealerRater.

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Easiest purchase ever.

Easiest purchase ever. They are great staff and my car was fairly priced. I appreciated the ease of trade in.

Easiest purchase ever.

Easiest purchase ever. They are great staff and my car was fairly priced. I appreciated the ease of trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

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Thanks so much, Steve Elich, for helping me find the

Thanks so much, Steve Elich, for helping me find the perfect car. Great experience from start to finish! I had been looking for a car for over two months. Other dealers showed little to no respect, presenting me with filthy and stinky cars that made the experience awful. Steve was kind and respectful throughout the entire process. He made sure the car was clean and presentable and made me feel comfortable. My wife loved the car! God bless you, Steve!

Thanks so much, Steve Elich, for helping me find the

Thanks so much, Steve Elich, for helping me find the perfect car. Great experience from start to finish! I had been looking for a car for over two months. Other dealers showed little to no respect, presenting me with filthy and stinky cars that made the experience awful. Steve was kind and respectful throughout the entire process. He made sure the car was clean and presentable and made me feel comfortable. My wife loved the car! God bless you, Steve!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Oren, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Oak Ford!

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George is an excellent service rep.

George is an excellent service rep. The Always nice to work with ro ford…highl recommended…

George is an excellent service rep.

George is an excellent service rep. The Always nice to work with ro ford…highl recommended…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I worked with Steve Elich and it was a great experience.

I worked with Steve Elich and it was a great experience. I was in and out, easy process. I love my car and have a great warranty to back it up.

I worked with Steve Elich and it was a great experience.

I worked with Steve Elich and it was a great experience. I was in and out, easy process. I love my car and have a great warranty to back it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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Great Dealership.

Great Dealership. Respectful and extremely helpful employees. I would highly recommend this place to anyone.

Great Dealership.

Great Dealership. Respectful and extremely helpful employees. I would highly recommend this place to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Felipe, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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I walked into the dealership guy came right up to me and

I walked into the dealership guy came right up to me and asked me if I needed any help took care of my needs. It was a knowledgeable and I bought the car from him.

I walked into the dealership guy came right up to me and

I walked into the dealership guy came right up to me and asked me if I needed any help took care of my needs. It was a knowledgeable and I bought the car from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Our sales person was very knowledgeable.

Our sales person was very knowledgeable. Show us everything that we needed to see and more.

Our sales person was very knowledgeable.

Our sales person was very knowledgeable. Show us everything that we needed to see and more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

S1951jk, thank you for leaving such a great review and high star rating. At Royal Oak Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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I chose to use this facility again, because Heather Mills

I chose to use this facility again, because Heather Mills was available to create another successful sale. Her expertise is an understanding of my needs for a vehicle were exceptional as always.

I chose to use this facility again, because Heather Mills

I chose to use this facility again, because Heather Mills was available to create another successful sale. Her expertise is an understanding of my needs for a vehicle were exceptional as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Uberdjbrown8011, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care and safe travels!

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Brendan was courteous and took the time to search for the

Brendan was courteous and took the time to search for the vehicle I wanted since it was not on the lot. He help stream line the process through emails, so when i arrived at dealership it only took about 30 minutes to finalize deal and drive away.

Brendan was courteous and took the time to search for the

Brendan was courteous and took the time to search for the vehicle I wanted since it was not on the lot. He help stream line the process through emails, so when i arrived at dealership it only took about 30 minutes to finalize deal and drive away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Briway, thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Safe travels!

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Heather made everything so easy!

Heather made everything so easy! She was available whenever I had a question and explained everything I needed to know. She worked extra to problem solve when there were some issues on my end. And everybody was super nice!!

Heather made everything so easy!

Heather made everything so easy! She was available whenever I had a question and explained everything I needed to know. She worked extra to problem solve when there were some issues on my end. And everybody was super nice!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dfrontczak, thanks for the great star-rating and congratulations on your new vehicle! Thank you so much for being one of our valued customers and we look forward to your next visit!

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See all 2014 reviews