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Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

3.9
627 lifetime reviews.
  • 2016 Mustang

    I chose Royal Oak Ford to buy my 2016 Mustang & had a great time! The salesman was helpful, not pushy, finance was patient & considerate. overall ...

    Dealer Response

    Thank you for your kind words! Thanks for the feedback and strong recommendation!


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    I chose Royal Oak Ford to buy my 2016 Mustang & had a great time! The salesman was helpful, not pushy, finance was patient & considerate. overall great experience I am very happy with the whole experience & would highly recommend RO Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! Thanks for the feedback and strong recommendation!


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  • Treated Terrible at Royal Oak Ford

    I urge you not to buy your vehicle from Royal Oak Ford! Our experience was so awful. Less than 6 months after buying a used (80k miles) Ford F-150...

    Dealer Response

    Thank you, Alyssa, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less t...


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    I urge you not to buy your vehicle from Royal Oak Ford! Our experience was so awful. Less than 6 months after buying a used (80k miles) Ford F-150 it needed a new transmission. I understand that these types of things happen - but the way they treated us throughout the entire process was completely unacceptable. They were so rude. From the managers to the mechanics they made us feel like an annoyance, they didn't do what they said they would, it was awful. After doing $5,700 worth of work that was not needed they finally determined it needed a rebuilt trans. When we went to pick the truck up - after they had it for almost one month and didn't offer a loaner car - they reminded us over and over again how lucky we were that they didn't charge us an additional 5K for the rebuilt trans. I could not even believe it. I am only even giving them one star because the salesman was nice enough. If I could give them a zero non everything else in this rating I would.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Alyssa, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Royal Oak Ford. Please give us a call at (248) 548-4100 if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.


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  • Their lack of communication Wasted my day and ¿

    lack of communication between internet dept. and sales dept. cost me a day off work, 2 hour drive and a tank of gas.

    Dealer Response

    John, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Royal O...


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    lack of communication between internet dept. and sales dept. cost me a day off work, 2 hour drive and a tank of gas.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Royal Oak Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (248) 548-4100 and we will do our best to make this better. We hope to hear from you soon.


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Service & Repair

Special Offers

8 Offers on 8 Models

About Our Dealership

Dealer on Cars.com since May 2006

Royal Oak Ford is your Award winning Ford Dealership for New and Used Ford sales and service. We offer a full line of products and services to accommodate your automotive needs. We have over 500 new Ford cars and trucks in our inventory to choose from. Our Used Car department has a huge inventory of Certified pre-owned and used cars and trucks of all makes and models to fit every budget. Royal Rental has cars, trucks, busses and moving vans available for rent at daily and weekly rates. Royal Oak Ford is also Michigan's #1 Credit Repair Specialist.

"At Royal Oak Ford we work hard to earn your business"