Reviews
Great experience at Royal Oak Ford, Jeremy was a pleasure to work with and I love my new vehicle.
Great experience at Royal Oak Ford, Jeremy was a pleasure to work with and I love my new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Was extremely satisfied with the entire process. Salesperson was warm, friendly, knowledgeable and placed no pressure on us. Would definitely recommend this dealership, especially this salesperson, to anyone who is looking for a stress free experience when purchasing or leasing a car.
Was extremely satisfied with the entire process. Salesperson was warm, friendly, knowledgeable and placed no pressure on us. Would definitely recommend this dealership, especially this salesperson, to anyone who is looking for a stress free experience when purchasing or leasing a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.
The Service Dept. Was & Always Been Good. I Have Had Our Ford Escapes Serviced At Royal Oak Ford For Years. Very Professional & They Make It Very Convenient For Me. I Have Always Been Totally Satisfied.
The Service Dept. Was & Always Been Good. I Have Had Our Ford Escapes Serviced At Royal Oak Ford For Years. Very Professional & They Make It Very Convenient For Me. I Have Always Been Totally Satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Larry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Royal Oak Ford. We are always more than happy to assist you if anything else comes up. Take care!
I thought they did a nice job. They were very helpful. It was convenient. I would consider this dealer again.
I thought they did a nice job. They were very helpful. It was convenient. I would consider this dealer again.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Charles, we are glad we could help! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
El servicio de atención al cliente fue excelente, me explicaron todo y lo hicieron muy comprensible, este es mi primer vehículo en Usa y me ayudaron con todos los detalles para que yo pudiera salir de la distribuidora contento y con la seguridad que todos los tramites legales estan correctos. Es importante mencionar la paciencia que tuvo el vendedor conmigo debido a que mi idioma no es fluido....gracias Franco!!
El servicio de atención al cliente fue excelente, me explicaron todo y lo hicieron muy comprensible, este es mi primer vehículo en Usa y me ayudaron con todos los detalles para que yo pudiera salir de la distribuidora contento y con la seguridad que todos los tramites legales estan correctos. Es importante mencionar la paciencia que tuvo el vendedor conmigo debido a que mi idioma no es fluido....gracias Franco!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
customer service was excellent they explain everything and made it very understandable, this was my third vehicle from here
customer service was excellent they explain everything and made it very understandable, this was my third vehicle from here
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Jordan is an excellent salesman. He ensured that I was totally satisfied with my new vehicle. The dealership made sure that my vehicle was ready me my arrival. I would recommend Royal Oak Ford dealership to anyone wanting an excellent experience with purchasing their next vehicle.
Jordan is an excellent salesman. He ensured that I was totally satisfied with my new vehicle. The dealership made sure that my vehicle was ready me my arrival. I would recommend Royal Oak Ford dealership to anyone wanting an excellent experience with purchasing their next vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
All clean and easy. Professional process and review of my new car. Thank you very much.
All clean and easy. Professional process and review of my new car. Thank you very much.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Transaction started on line, ending at the dealership, very easy process, no issues whatsoever. Thanks
Transaction started on line, ending at the dealership, very easy process, no issues whatsoever. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleased with the Costomer Service I received there. I have bern getting my cars there for many years.
Very pleased with the Costomer Service I received there. I have bern getting my cars there for many years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car