Reviews
Write a reviewCorey was great to work with.
Corey was great to work with. He made the process go quickly and smoothly. Every staff I encountered during my purchase was friendly and professional
Corey was great to work with.
Corey was great to work with. He made the process go quickly and smoothly. Every staff I encountered during my purchase was friendly and professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
CeeCee, Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent sales experience we strive to provide all our customers. We look forward to working with you again in the future. Enjoy the road in your pre-owned car. Best Regards, Kenny Quinn General Manager
GREAT SERVICE
We purchased our 2019 XT5 form another dealer in Akron, Ohio. We were welcome with open arms by Germain Service Dept. We purchased a certified GM car and that was a good investment. Germain's staff is the best you will find in the car business anywhere. I CAN NOT express how much we have come to trust in the Germain Cadillac of Easton. thanks for looking after our family. Marvin Block & Cathy Block
GREAT SERVICE
We purchased our 2019 XT5 form another dealer in Akron, Ohio. We were welcome with open arms by Germain Service Dept. We purchased a certified GM car and that was a good investment. Germain's staff is the best you will find in the car business anywhere. I CAN NOT express how much we have come to trust in the Germain Cadillac of Easton. thanks for looking after our family. Marvin Block & Cathy Block
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We set high expectations for ourselves so it’s gratifying to hear you had a great service experience with us. We always strive to provide personable and excellent customer service. Thank you for the review! Best Regards, Kenny Quinn General Manager
Great salesperson and finanace mgr to work with car was
Great salesperson and finanace mgr to work with car was detailed and clean. They did a couple small touch up on paint issues with no questions. Also Provided a full tank of gas and a full over inspection to make sure car was to my satisfaction completely. One of the best car buying experiences with a dealer I’ve ever had
Great salesperson and finanace mgr to work with car was
Great salesperson and finanace mgr to work with car was detailed and clean. They did a couple small touch up on paint issues with no questions. Also Provided a full tank of gas and a full over inspection to make sure car was to my satisfaction completely. One of the best car buying experiences with a dealer I’ve ever had
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review. We're glad to hear that you found our team here at Germain Cadillac of Easton so helpful in the purchase of your pre-owned vehicle. We do hope you will visit us again for sales or service Take care! Best Regards, Kenny Quinn General Manager
Mr. Quinn, I haven't bought a car from a dealership in almost 20 years as I usually buy from private owners, but working with Lynn and Zach was very easy and appreciated. They were both straightforward, professional and listened to my needs and answered all my questions. The car was detailed and beyond clean in all aspects and them working with me for the small paint repair was much appreciated ! Thank you again.
Service is sub par.
Service is sub par. Treat you like a car dummy. Tell you things that aren’t true just to get rid of you
Service is sub par.
Service is sub par. Treat you like a car dummy. Tell you things that aren’t true just to get rid of you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Chip, We apologize for the inconveniences you experienced during your service visit. It is our goal to provide a high quality and helpful experience every time a customer is in for service. However, unfortunately it sounds as if that standard wasn’t met. Our Service Director is Troy Almanson, and he would very much like to speak with you regarding this matter. Please give Troy a call at 614-383-4825 or email him back at talmanson@germaincars.com with the best time to contact you. We'd very much like to see how we may assist with your concerns. Best Regards, Kenny Quinn General Manager
Very Pleased
Excellent customer service by Lynn. Very responsive. No inflated fees by the dealership regarding possible purchase. Very pleased with the interaction with extremely fair prices regarding the value for the car that I was interested in.
Very Pleased
Excellent customer service by Lynn. Very responsive. No inflated fees by the dealership regarding possible purchase. Very pleased with the interaction with extremely fair prices regarding the value for the car that I was interested in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you so much for sharing your experience with Germain Cadillac of Easton. We want every experience to be “five stars”! We appreciate you for taking the time to leave us this positive feedback! Best Regards, Kenny Quinn General Manager
Great service
Robert Redman was very professional throughout the whole process. He made the entire process comfortable! I will definitely be coming back in the future and recommending my family and friends to purchase vehicles from him.
Great service
Robert Redman was very professional throughout the whole process. He made the entire process comfortable! I will definitely be coming back in the future and recommending my family and friends to purchase vehicles from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Victoria, I would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Cadillac of Easton with only the best there is to offer. It’s so nice to hear that your experience was such a positive one. Best Regards, Kenny Quinn General Manager
Robert is my go to for vehicle purchases
Great experience! Purchased an Escalade and it was a very smooth process from start to finish. Was lucky enough to have Robert taking care of me and he did an excellent job. He found the exact vehicle I had been looking for.
Robert is my go to for vehicle purchases
Great experience! Purchased an Escalade and it was a very smooth process from start to finish. Was lucky enough to have Robert taking care of me and he did an excellent job. He found the exact vehicle I had been looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Nick. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that Robert took great care of you. Please let us know if you need anything further. Best Regards, Kenny Quinn General Manager
Stop looking and buy from Robert
Robert is wonderful salesman. He was patient and listened to our needs. He put us in the car that was perfect for our needs. I could not have asked for a better experience
Stop looking and buy from Robert
Robert is wonderful salesman. He was patient and listened to our needs. He put us in the car that was perfect for our needs. I could not have asked for a better experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great to hear from you, Patrick. It's wonderful to know that you had a great experience with Robert and that he ensured that all of your needs and expectations were met. We appreciate your business and look forward to working with you again in the future. Best Regards, Kenny Quinn General Manager
Robert Redman is the best salesman ever!
Robert was wonderful and helped us purchase a 2016 Escalade. We love it for our family and it is a xxxx of a vehicle. Robert was very professional and a funny guy and has answered his phone every time I’ve called you guys. Thank you!
Robert Redman is the best salesman ever!
Robert was wonderful and helped us purchase a 2016 Escalade. We love it for our family and it is a xxxx of a vehicle. Robert was very professional and a funny guy and has answered his phone every time I’ve called you guys. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are overjoyed to hear about your positive car-buying experience. Our team works hard to ensure our guests receive only the best. Regards, Kenny Quinn General Manager
Priced within my budget
Courteous service knowledgeable worked within my price range sales person very friendly professional yet personal dealership surroundings very clean total process done within a timely manner
Priced within my budget
Courteous service knowledgeable worked within my price range sales person very friendly professional yet personal dealership surroundings very clean total process done within a timely manner
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the 5-star rating, Dee! We appreciate your business and hope to work with you again in the future. Enjoy the road in your previously love car. Best Regards, Kenny Quinn General Manager
