Reviews
Tyler, my service advisor is a consummate professional.
Tyler, my service advisor is a consummate professional. From the time I arrived and after I departed, he has reached out to me to see if I needed anything else regarding my 2017 Lexus ES 350. I strongly recommend Tyler for all your service needs at Johnson Lexus of Durham.
Tyler, my service advisor is a consummate professional.
Tyler, my service advisor is a consummate professional. From the time I arrived and after I departed, he has reached out to me to see if I needed anything else regarding my 2017 Lexus ES 350. I strongly recommend Tyler for all your service needs at Johnson Lexus of Durham.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reggie, thank you for the glowing review! We are thrilled to hear how helpful Tyler has been throughout your visit to Johnson Lexus of Durham at Southpoint. We will be sure to share your compliments with him. We look forward to seeing you and your 2017 Lexus ES 350 again soon!
Outstanding service !
Outstanding service !! We are always kept informed.. Ron Kerr is the BEST !! And thank you to the service tech who found the source of an annoying rattle.. a loose license plate holder !! We will always take our cars to Johnson Lexus Durham !!!
Outstanding service !
Outstanding service !! We are always kept informed.. Ron Kerr is the BEST !! And thank you to the service tech who found the source of an annoying rattle.. a loose license plate holder !! We will always take our cars to Johnson Lexus Durham !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Betty, your review made our day! We're so happy Ron and the team could assist you and solve the rattle mystery. Thanks for choosing Johnson Lexus of Durham at Southpoint - we look forward to your next visit!
My experience with Johnson Lexus was very good.
My experience with Johnson Lexus was very good. Beverly was very knowledgeable and have a great personality.
My experience with Johnson Lexus was very good.
My experience with Johnson Lexus was very good. Beverly was very knowledgeable and have a great personality.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Clayton, we're glad Beverley made your experience a good one! Thank you for choosing Johnson Lexus of Durham at Southpoint and for sharing your support.
The staff was kind and curious from the minute I got
The staff was kind and curious from the minute I got there until leaving. Very helpful in explaining my car 🚗 to me
The staff was kind and curious from the minute I got
The staff was kind and curious from the minute I got there until leaving. Very helpful in explaining my car 🚗 to me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're so glad our team could assist you from start to finish. Safe travels from everyone at Johnson Lexus of Durham at Southpoint!
Always easy to get appointments and staff efficient and
Always easy to get appointments and staff efficient and cordial. service is excellent would not go anywhere else or buy a car from anyone else!
Always easy to get appointments and staff efficient and
Always easy to get appointments and staff efficient and cordial. service is excellent would not go anywhere else or buy a car from anyone else!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jean, thank you for the glowing review of our Johnson Lexus of Durham at Southpoint service team! We are grateful for your kind words and continued business!
Beverly was incredible!
Beverly was incredible! She was everything I needed for the buying experience, patient and knowledgeable! I would 10/10 recommend her for anyone buying.
Beverly was incredible!
Beverly was incredible! She was everything I needed for the buying experience, patient and knowledgeable! I would 10/10 recommend her for anyone buying.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Geraldine, thank you for the glowing review of Beverly! We’ll pass along your kind words to her. We hope to see you again at Johnson Lexus of Durham at Southpoint.
Jeffrey Morris was very helpful and professional when I
Jeffrey Morris was very helpful and professional when I got my car diagnosed at Johnson Lexus of Durham. Nice comfortable waiting room too. It was a good experience and I recommend them.
Jeffrey Morris was very helpful and professional when I
Jeffrey Morris was very helpful and professional when I got my car diagnosed at Johnson Lexus of Durham. Nice comfortable waiting room too. It was a good experience and I recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jenny, we are so happy you got your questions answered in a timely manner by Jeffrey and you enjoyed our comfortable waiting room. See you next time at Johnson Lexus of Durham at Southpoint!
Djuan was very helpful and professional.
Djuan was very helpful and professional. He kept me apprised on the status of the work. He was a pleasure to work with
Djuan was very helpful and professional.
Djuan was very helpful and professional. He kept me apprised on the status of the work. He was a pleasure to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, knowing you had a seamless experience with Djuan means the world to us! Thank you for choosing Johnson Lexus of Durham at Southpoint and for sharing your positive feedback!
The service at Johnson Lexus of Durham continues to be
The service at Johnson Lexus of Durham continues to be excellent! I highly recommend Lexus as your next vehicle purchase!! I always leave feeling as if they have my best interest in mind, which is very comforting.
The service at Johnson Lexus of Durham continues to be
The service at Johnson Lexus of Durham continues to be excellent! I highly recommend Lexus as your next vehicle purchase!! I always leave feeling as if they have my best interest in mind, which is very comforting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review and recommendation! We’re so pleased that our team made you feel well taken care of. We appreciate your business, and we look forward to seeing you next time at Johnson Lexus of Durham at Southpoint.
Our service representative, Rene Cardozo, was very
Our service representative, Rene Cardozo, was very helpful with solving the repair issue with my 03 SC430. Service is always first rate at Johnson Lexus! You can depend on them! AAAA plus!
Our service representative, Rene Cardozo, was very
Our service representative, Rene Cardozo, was very helpful with solving the repair issue with my 03 SC430. Service is always first rate at Johnson Lexus! You can depend on them! AAAA plus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your excellent feedback about Rene and our service team! We look forward to seeing you for your next visit! -Johnson Lexus of Durham at Southpoint