Reviews
Write a reviewTodd Waller was a pleasure to work with.
Todd Waller was a pleasure to work with. I have heard horror stories through the years about how women are treated badly when trying to buy a car, but Todd was very kind, helpful and informative. My very small garage door made me concerned that the car I wanted would be too wide to fit. Todd drove me home in a similar car to make sure it fit. That was so helpful to me. Thank you Todd for going above and beyond. Alek Djorovic was friendly and efficient. There were so many papers to explain and sign, but he was very patient. Thank you Alek.
Todd Waller was a pleasure to work with.
Todd Waller was a pleasure to work with. I have heard horror stories through the years about how women are treated badly when trying to buy a car, but Todd was very kind, helpful and informative. My very small garage door made me concerned that the car I wanted would be too wide to fit. Todd drove me home in a similar car to make sure it fit. That was so helpful to me. Thank you Todd for going above and beyond. Alek Djorovic was friendly and efficient. There were so many papers to explain and sign, but he was very patient. Thank you Alek.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Kenny Jordan Easy to work with and a pleasant
Thanks Kenny Jordan Easy to work with and a pleasant experience different experience with Kenny
Thanks Kenny Jordan Easy to work with and a pleasant
Thanks Kenny Jordan Easy to work with and a pleasant experience different experience with Kenny
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolute top notch service!
Absolute top notch service! Jake is the best, will never lease anywhere else. Great friendly business.
Absolute top notch service!
Absolute top notch service! Jake is the best, will never lease anywhere else. Great friendly business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I contacted them via Cars.
I contacted them via Cars.com about a specific vehicle I am actively looking for in a hard to find color. I'm a serious preapproved buyer (specifically for this vehicle on their lot!) with a hefty down payment and ready to buy. The listing is allegedly new and I couldn't get the dealership to send me any pictures, hold the car with or without a deposit until I get there within 24 hours, or apparently accept my financing through my credit union. Never had a dealership basically refuse to sell me something when I'm sitting here with cash in hand and was clear that I want to buy the vehicle. Bizarre. Further, the salesperson assigned to me never answered any of my questions or actually facilitated anything. Literally every question I asked was met with "I'll ask my manager." Sometimes I eventually received an answer, sometimes not.
I contacted them via Cars.
I contacted them via Cars.com about a specific vehicle I am actively looking for in a hard to find color. I'm a serious preapproved buyer (specifically for this vehicle on their lot!) with a hefty down payment and ready to buy. The listing is allegedly new and I couldn't get the dealership to send me any pictures, hold the car with or without a deposit until I get there within 24 hours, or apparently accept my financing through my credit union. Never had a dealership basically refuse to sell me something when I'm sitting here with cash in hand and was clear that I want to buy the vehicle. Bizarre. Further, the salesperson assigned to me never answered any of my questions or actually facilitated anything. Literally every question I asked was met with "I'll ask my manager." Sometimes I eventually received an answer, sometimes not.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Alek was very professional and knowledgeable.
Alek was very professional and knowledgeable. He made the purchasing process smooth and efficiant. Kenny’s assistence throughout the purchasing process was very informational and helpful. Kudos to the Lombard Toyota team.
Alek was very professional and knowledgeable.
Alek was very professional and knowledgeable. He made the purchasing process smooth and efficiant. Kenny’s assistence throughout the purchasing process was very informational and helpful. Kudos to the Lombard Toyota team.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jake porter was excellent and so was the manager Igor.
Jake porter was excellent and so was the manager Igor. They helped me so much and such. Great experience
Jake porter was excellent and so was the manager Igor.
Jake porter was excellent and so was the manager Igor. They helped me so much and such. Great experience
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful and professional Toyota dealer.
Wonderful and professional Toyota dealer. Highly recommended. Smooth and easy entire process and nice employess.
Wonderful and professional Toyota dealer.
Wonderful and professional Toyota dealer. Highly recommended. Smooth and easy entire process and nice employess.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went in to test drive a Corolla.
I went in to test drive a Corolla. Larry was my point person. He knew all the options included on the SE trim. I had been considering a honda civic. But, after driving the Corolla and some serious negotiation, I drove out that night in my brand new car. They stayed open late and made sure I understood everything. I can't recommend them highly enough.
I went in to test drive a Corolla.
I went in to test drive a Corolla. Larry was my point person. He knew all the options included on the SE trim. I had been considering a honda civic. But, after driving the Corolla and some serious negotiation, I drove out that night in my brand new car. They stayed open late and made sure I understood everything. I can't recommend them highly enough.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
80 days ago I purchased a certified rav4 paying over 30k,
80 days ago I purchased a certified rav4 paying over 30k, earlier this week there was a little snow driving my child to school, we slid, I took the car to the dealership and it needed tires. It will cost me $1450 at Christmas time. I talked to the managers hoping they will make it right, they said I didn't purchase a new car and I don't have to replace my tires (4/32) at this time. of course if it were their family they would need new tires. unfortunately I trusted their reputation
80 days ago I purchased a certified rav4 paying over 30k,
80 days ago I purchased a certified rav4 paying over 30k, earlier this week there was a little snow driving my child to school, we slid, I took the car to the dealership and it needed tires. It will cost me $1450 at Christmas time. I talked to the managers hoping they will make it right, they said I didn't purchase a new car and I don't have to replace my tires (4/32) at this time. of course if it were their family they would need new tires. unfortunately I trusted their reputation
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Geries has amazing made it happen stress free.
Geries has amazing made it happen stress free. Was awesome working on my new purchase with him. Thank you.
Geries has amazing made it happen stress free.
Geries has amazing made it happen stress free. Was awesome working on my new purchase with him. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car